Worst experience, not maintained properly, rooms are not clean, rooms are also very very small, no tv in the room, worst service ever, not at all recommended for any one, please remove this hotel from your website, cost is also very high, not worth staying in this hotel.Please consider my request.Thank you.
Diamond Palace Madiwala has replied on Thu Sep 11 19:15:23 IST 2025
Dear Akhilesh S H
Thank you for sharing your feedback with us. We are truly sorry to hear about your experience and the inconvenience you faced during your stay. Cleanliness, comfort, and guest satisfaction are our top priorities, and we take your concerns very seriously.
We will immediately review the issues you mentioned regarding room maintenance, cleanliness, and amenities with our team to ensure they are resolved at the earliest. Your feedback is very valuable in helping us improve our services and provide a better experience for all our guests.
We hope you will give us another opportunity to serve you better in the future