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Mayapur, Haridwar | 7 minutes walk to Shri Kashyap Samaj Ashram
285 Ratings, 181 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property has a prime location, just 2-3 km from Har Ki Pauri, making it easily accessible for visitors. Guests appreciate the spacious and well-maintained rooms with views of the Ganga. The staff is noted for being friendly and helpful, and many rave about the delicious food and breakfast options. However, some users mentioned that cleanliness and room service could use improvement. Overall, it offers a good blend of comfort and service.
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Excellent Stay
very nice and good behavior hotel staff
Room: Twin bedded room
Crystal Ganga Heights 5 Min from Har Ki Pauri has replied on Thu Oct 02 20:16:41 IST 2025
Dear Guest, Greetings From Hotel Crystal Ganga Heights !!! It was a great pleasure to host you in our hotel and we sincerely thank you for taking out your valuable time and sharing your feedback in this platform. It is our continuous endeavour to provide exemplary service to all our guests and we are glad to learn that we could create a comfortable experience for you. Your overwhelming feedback has been shared with our operations team which has boosted their morale to a great level. Warm regards, Lalit Chandra Upadhyay General Manager Hotel Crystal Ganga Heights
Poor Stay
staff at reception was very rude.. executive room was very average.. amenities mentioned does not exist.. pathetic sta staff at reception was very rude.. executive room was very average.. amenities mentioned does not exist.. pathetic stay
Room: Executive Room - Beautiful Darshan of Ganga Ji
Crystal Ganga Heights 5 Min from Har Ki Pauri has replied on Wed Aug 27 18:16:10 IST 2025
Dear Ms. Kapoor Greetings From Hotel Crystal Ganga Heights !!! Thank you for giving us your kind feedback. We apologize for the inconvenience you had and have noted your concern. We will surely improvise as per your expectations. Kindly let us know if you have any other suggestions also. We appreciate your feedback and look forward to welcoming you back at Greetings From Hotel Crystal Ganga Heights. Lalit Chandra Upadhyay General Manager Hotel Crystal Ganga Heights
Poor Stay
This Property is on Highway and Maintenance of Property is Poor and they need to maintain Hygiene standard of the Property.During My stay of 2 days TV was not working ,Maintainance was unable to Fix and they have to Visit my room manytimes but Could not Fix it.Bathroom needs Cleaning
Room: Deluxe Room Free WiFi
Crystal Ganga Heights 5 Min from Har Ki Pauri has replied on Wed Aug 27 18:17:53 IST 2025
Dear Mr. Sahoo, Greetings From Hotel Crystal Ganga Heights !!! Thank you for giving us your kind feedback. We apologize for the inconvenience you had and have noted your concern. We will surely improvise as per your expectations. Kindly let us know if you have any other suggestions also. We appreciate your feedback and look forward to welcoming you back at Greetings From Hotel Crystal Ganga Heights. Lalit Chandra Upadhyay General Manager Hotel Crystal Ganga Heights
Average Stay
The hotel experience was average. We booked two executive rooms with Ganga view. One room was good, but the second had a dirty bathroom, a broken tap, and the Ganga was not visible. We complained, but the bathroom issue took 12 hours to resolve. The breakfast buffet had limited options but good taste. Overall, the service was inferior to the price paid.
Room: Executive Room - Beautiful Darshan of Ganga Ji
Crystal Ganga Heights 5 Min from Har Ki Pauri has replied on Wed Aug 27 18:19:10 IST 2025
Dear Mr. Trivedi Greetings From Hotel Crystal Ganga Heights !!! Thank you for giving us your kind feedback. We apologize for the inconvenience you had and have noted your concern. We will surely improvise as per your expectations. Kindly let us know if you have any other suggestions also. We appreciate your feedback and look forward to welcoming you back at Greetings From Hotel Crystal Ganga Heights. Lalit Chandra Upadhyay General Manager Hotel Crystal Ganga Heights
Good Stay
Everything was good. I'd have rated 5 if all arrangements (water bottle, towels, etc) were made for 3 adults if charged for 3.
Room: Deluxe Room Free WiFi
Crystal Ganga Heights 5 Min from Har Ki Pauri has replied on Wed Aug 27 18:29:31 IST 2025
Dear Guest, Greetings From Hotel Crystal Ganga Heights !!! Thank you for giving us your kind feedback. We apologize for the inconvenience you had and have noted your concern. We will surely improvise as per your expectations. Kindly let us know if you have any other suggestions also. We appreciate your feedback and look forward to welcoming you back at Greetings From Hotel Crystal Ganga Heights. Lalit Chandra Upadhyay General Manager Hotel Crystal Ganga Heights
Great experience
Very good experience with Family, Great location, awesome provided amenities & services,, Healthy breakfast ,,, Nice behaviour of staff,,,,
Room: Deluxe Room Free WiFi
Crystal Ganga Heights 5 Min from Har Ki Pauri has replied on Wed Aug 27 18:21:55 IST 2025
Dear Guest, Greetings From Hotel Crystal Ganga Heights !!! It was a great pleasure to host you in our hotel and we sincerely thank you for taking out your valuable time and sharing your feedback in this platform. It is our continuous endeavour to provide exemplary service to all our guests and we are glad to learn that we could create a comfortable experience for you. Your overwhelming feedback has been shared with our operations team which has boosted their morale to a great level. Warm regards, Lalit Chandra Upadhyay General Manager Hotel Crystal Ganga Heights
Good Stay
Food and Staff of Restaurant was excellent..Specially I charge of Restaurants was very welcoming. Location and services were good..
Room: Deluxe Room Free WiFi
Crystal Ganga Heights 5 Min from Har Ki Pauri has replied on Wed Aug 27 18:22:17 IST 2025
Dear Guest, Greetings From Hotel Crystal Ganga Heights !!! It was a great pleasure to host you in our hotel and we sincerely thank you for taking out your valuable time and sharing your feedback in this platform. It is our continuous endeavour to provide exemplary service to all our guests and we are glad to learn that we could create a comfortable experience for you. Your overwhelming feedback has been shared with our operations team which has boosted their morale to a great level. Warm regards, Lalit Chandra Upadhyay General Manager Hotel Crystal Ganga Heights
Excellent Stay
stay was amazing hotel was neat and clean. staff were very helpful. food was very tasty. we enjoyed a lot
Room: Deluxe Room Free WiFi
Crystal Ganga Heights 5 Min from Har Ki Pauri has replied on Wed Aug 27 18:30:12 IST 2025
Dear Guest, Greetings From Hotel Crystal Ganga Heights !!! It was a great pleasure to host you in our hotel and we sincerely thank you for taking out your valuable time and sharing your feedback in this platform. It is our continuous endeavour to provide exemplary service to all our guests and we are glad to learn that we could create a comfortable experience for you. Your overwhelming feedback has been shared with our operations team which has boosted their morale to a great level. Warm regards, Lalit Chandra Upadhyay General Manager Hotel Crystal Ganga Heights
Excellent Stay
Hotel staff and overall hotel is very Good, food is so much tasty. Impressive.
Room: Deluxe Room Free WiFi
Crystal Ganga Heights 5 Min from Har Ki Pauri has replied on Wed Aug 27 18:30:27 IST 2025
Dear Guest, Greetings From Hotel Crystal Ganga Heights !!! It was a great pleasure to host you in our hotel and we sincerely thank you for taking out your valuable time and sharing your feedback in this platform. It is our continuous endeavour to provide exemplary service to all our guests and we are glad to learn that we could create a comfortable experience for you. Your overwhelming feedback has been shared with our operations team which has boosted their morale to a great level. Warm regards, Lalit Chandra Upadhyay General Manager Hotel Crystal Ganga Heights
fabulous hotel
Great location. maintained hygiene properly. staffs are very polite and helpful. Food was delicious. nice and peaceful stay.
Room: Executive Room - Beautiful Darshan of Ganga Ji
Crystal Ganga Heights 5 Min from Har Ki Pauri has replied on Wed Aug 27 18:32:29 IST 2025
Dear Guest, Greetings From Hotel Crystal Ganga Heights !!! It was a great pleasure to host you in our hotel and we sincerely thank you for taking out your valuable time and sharing your feedback in this platform. It is our continuous endeavour to provide exemplary service to all our guests and we are glad to learn that we could create a comfortable experience for you. Your overwhelming feedback has been shared with our operations team which has boosted their morale to a great level. Warm regards, Lalit Chandra Upadhyay General Manager Hotel Crystal Ganga Heights
Great experience
Nice rooms, good service, awesome food and great location. We stayed as a fanily and everything was nice about the hotel.
Room: Deluxe Room Free WiFi
Crystal Ganga Heights 5 Min from Har Ki Pauri has replied on Wed Aug 27 18:31:09 IST 2025
Dear Guest, Greetings From Hotel Crystal Ganga Heights !!! It was a great pleasure to host you in our hotel and we sincerely thank you for taking out your valuable time and sharing your feedback in this platform. It is our continuous endeavour to provide exemplary service to all our guests and we are glad to learn that we could create a comfortable experience for you. Your overwhelming feedback has been shared with our operations team which has boosted their morale to a great level. Warm regards, Lalit Chandra Upadhyay General Manager Hotel Crystal Ganga Heights
Excellent Stay
All my stay was delightful
Room: Deluxe Room Free WiFi
Crystal Ganga Heights 5 Min from Har Ki Pauri has replied on Wed Aug 27 18:31:22 IST 2025
Dear Guest, Greetings From Hotel Crystal Ganga Heights !!! It was a great pleasure to host you in our hotel and we sincerely thank you for taking out your valuable time and sharing your feedback in this platform. It is our continuous endeavour to provide exemplary service to all our guests and we are glad to learn that we could create a comfortable experience for you. Your overwhelming feedback has been shared with our operations team which has boosted their morale to a great level. Warm regards, Lalit Chandra Upadhyay General Manager Hotel Crystal Ganga Heights
Good Stay
Rooms are beautifully furnished. However, wifi speed is terrible. Food is quite good but costly relatively.
Room: Deluxe Room Free WiFi
Crystal Ganga Heights 5 Min from Har Ki Pauri has replied on Wed Aug 27 18:32:03 IST 2025
Dear Guest, Greetings From Hotel Crystal Ganga Heights !!! Thank you for giving us your kind feedback. We apologize for the inconvenience you had and have noted your concern. We will surely improvise as per your expectations. Kindly let us know if you have any other suggestions also. We appreciate your feedback and look forward to welcoming you back at Greetings From Hotel Crystal Ganga Heights. Lalit Chandra Upadhyay General Manager Hotel Crystal Ganga Heights
Good Stay
Location, food is good but price is on higher side. You can reach her ki pod i in 10 min by taking auto. Rooms are good.
Room: Deluxe Room Free WiFi
Crystal Ganga Heights 5 Min from Har Ki Pauri has replied on Wed May 08 16:52:08 IST 2024
Dear sir, it’s a pleasure to serve you and really thankful for you feedback these comments are means a lot for us to serve you better and hope you visit again in the future.
Average Stay
familyOk room, bad food, non interested staff and electricity problem to sum it all location, also not very ideal for stay at haridwar
Room: Executive Room - Beautiful Darshan of Ganga Ji
Crystal Ganga Heights 5 Min from Har Ki Pauri has replied on Sat May 04 17:40:22 IST 2024
Dear sir, hope you are doing great and really thanks to share this feedback with us its really help us to improve our service and serve better to all our customer.
1 night 2 days stay in haridwar
businessIt was a short and sweet experience. While the location of the hotel was superb, however it seemed like the hotel staff was least bothered with respect to customer service
Room: Deluxe Room Free WiFi
Crystal Ganga Heights 5 Min from Har Ki Pauri has replied on Tue Apr 30 15:02:06 IST 2024
Dear sir, it’s a pleasure to serve you and really thankful for you feedback these comments are means a lot for us to serve you better and hope you visit again in the future.
Ganga darshan
coupleHotel is good but its other side of the ganga and e rickshaw takes 100 rs one side its takes 20 minutes to reach harkipaudi. Food is good, staff good, cleaning is ok rates are little high
Room: Executive Room - Beautiful Darshan of Ganga Ji
Crystal Ganga Heights 5 Min from Har Ki Pauri has replied on Tue Apr 30 15:03:18 IST 2024
Dear sir, it’s a pleasure to serve you and really thankful for you feedback these comments are means a lot for us to serve you better and hope you visit again in the future.
Good service room b thik h per price k label k nhi h
Price k hisab s room normal h utna thik nhi h location achi h nearest har k pour i baki service thik h
Room: Deluxe Room Free WiFi
Crystal Ganga Heights 5 Min from Har Ki Pauri has replied on Tue Apr 30 15:04:25 IST 2024
Dear guest, we glad to have you with us and you gave us a chance to serve you and also sorry for the inconvenience that you face however we will make sure about it that no one can see that issue that you face thank you once again to highlight this and contacting us hope you will give us one more chance to serve you.
Excellent Stay
It has an excellent housekeeping with delicious food & excellent service. It was excellent stay
Room: Executive Room - Beautiful Darshan of Ganga Ji
Crystal Ganga Heights 5 Min from Har Ki Pauri has replied on Tue Apr 30 15:05:18 IST 2024
It is a pleasure to read that you enjoyed your recent experience with us. I am glad that my team could make your stay comfortable. It was a pleasure to have you as our guests and I hope you will give us more chances to be of service to you in the nearby future. We look forward to welcoming you soon again.
Services in hotel poor
The location of hotel is very good but services in the hotel are poor. It took us 30 mintues to get our luggage in room. They had only one boy for the service. The towels in washroom were over used. Ac was not functioning properly. There was no proper cleanliness in ho the hotel.
Room: Deluxe Room Free WiFi
Crystal Ganga Heights 5 Min from Har Ki Pauri has replied on Tue Apr 30 15:06:11 IST 2024
Dear guest, apologies for the inconvenience and thankyou for sharing us this concern however we'll make sure that this won't happen again please do visit again in the future.
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