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Review Of Continental Guest House

New Market Area, Kolkata | 1.4 km drive to Esplanade Metro, Kolkata

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    2.4
    Average

    575 Ratings, 418 Reviews

    excellent
    9%
    very good
    16%
    average
    17%
    poor
    24%
    bad
    34%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 5
    • 3
    • 1
    • 1
    • 3
    • 2
    • 1
    • 4

    Rating Categories

    • Location3.7
    • Cleanliness2.7
    • Room2.6
    • Value For Money3.0
    • Food2.9
    • Facilities2.7
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property is centrally located, making it easy to access various attractions in Kolkata, including the famous New Market and Park Street. Guests have noted friendly staff and good service as highlights. However, many reviewers pointed out cleanliness issues, small rooms, and the lack of attached bathrooms, which are shared and in poor condition. Some also mentioned unpleasant smells and insufficient room amenities, making it less suitable for families or longer stays. A mixed experience!

    Sort by:

    Positive first
    1.0

    Terrible Stay

    sohel m.

    This guest house offers an extremely cramped space resembling a pigeon cage, with no attached bathroom, undersized rooms, inadequate facilities, and numerous inconveniences. It is certainly not worth the cost.

    Travel Month: Aug 2025

    Room: AC Double with Shared Bathroom(Bathroom one floor below)

    1.0

    Stinky room . smelling every where .. Ac Terrible Stay

    kalpajit s.business

    Terrible Stay, stinky and smelling rooms. Bathroom pipes were leaking. complete a disaster. don't book plz

    Travel Month: May 2025

    Room: AC Double with Attached Bathroom

    1.0

    iz zl oc xm NV zl uc di uc ek tb

    krrish.solo

    usu Isis of do us do us so ICC cho http dub du di uc H UC so TX sb us sui condo fifty tbse tb ch vi gud

    Travel Month: Apr 2025

    Room: Non AC Single with Shared Bathroom (Bathroom one floor below)

    5.0

    Value for Money and clean Rooms

    mazhar k.solo

    Clean Rooms, Friendly Staff

    Travel Month: Feb 2025

    Room: Non AC Single with Shared Bathroom (Bathroom one floor below)

    • user photos
    • user photos
    • user photos

    Continental Guest House has replied on Wed Apr 16 13:04:18 IST 2025

    Thank you

    2.0

    Poor Stay

    indranil l.family

    While booking on the app there were nowhere mentioned that the washroom and toilet are common and separate. After booking it was mentioned that the washrooms are common. Had to pay 300 extra to get an attached bathroom. No service bedsheet and pillows were dirty it was an average stay. I was not satisfied

    Travel Month: Jan 2025

    Room: Non AC Double with Shared Bathroom (Bathroom one floor below)

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    shera.

    Hotel staff behaviour was terrible

    Travel Month: Dec 2024

    Room: Non AC Double with Shared Bathroom (Bathroom one floor below)

    2.0

    3rd class hotel

    jibanananda d.family

    3rd class hotel. Dirty toilets. Broken furnitures. Demanding extra charges.

    Travel Month: Nov 2024

    Room: Non AC Double with Attached Bathroom

    Continental Guest House has replied on Sun Nov 24 13:24:02 IST 2024

    You booking was from 16/11/2024 12 noon but you wanted to check in 3 am which is practically previous day booking without paying any extra charge!! On that too we gave you ₹100/- discount. I am very sorry to say it just reflects your mindset.

    1.0

    Terrible Stay

    masud r.family

    Do not come just by seeing the room photo. The room is very small and very very uncleaned. The bathroom condition is terrible, you may suffer from disease. The owner's behavior is also very bad.

    Travel Month: Nov 2024

    Room: AC Double with Shared Bathroom(Bathroom one floor below)

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    ratna b.solo

    The room was very small and washroom we'll be separated i didn't like but it's ok price will be good for thats type of room

    Travel Month: Aug 2024

    Room: Non AC Single with Shared Bathroom (Bathroom one floor below)

    1.0

    Terrible Stay

    biraj p.

    Worst experience ever, the hotel room was too small wtih no proper ventilation, its was very suffocating.

    Travel Month: Aug 2024

    Room: Non AC Single with Shared Bathroom (Outside)

    2.0

    Poor Stay

    lintu m.couple

    not good,room is too congusted,not clear,foud lots of hair in bed and they refused to provide a new bedsheet after asking,and found smell of cigarettes 😢

    Travel Month: Jul 2024

    Room: Non AC Double with Shared Bathroom (Outside)

    1.0

    Bad room

    albert l.loyalty-icongroup

    We found in the internet but it not what’s it look in the real, there is no ac and a room was so messy and bad.

    Travel Month: Jul 2024

    Room: Non AC Double with Shared Bathroom (Outside)

    1.0

    Please dont booking these hotels

    kafeel a.group

    Baht bura hotel h

    Travel Month: Jun 2024 (4-Night Stay)

    Room: Non AC Double with Shared Bathroom (Outside)

    2.0

    Nonses hotel

    debanjoy.loyalty-iconbusiness

    Nonsense hotel room is like a kothi house shameless, my opinion your system huge rupoted so kindly this typ of hotel kindly not list your system

    Travel Month: May 2024

    Room: AC Double with Shared Bathroom

    2.0

    Very poor experience. I expect it's better. Bathroom facilities also poor

    dayamoy.business

    Hotel was not good at all. Fan is not well. Bathroom facilities not so good. I am not happy at all. Very poor

    Travel Month: May 2024

    Room: Non AC Double with Shared Bathroom (Outside)

    3.0

    Average Stay

    md s.

    Average

    Travel Month: Apr 2024

    Room: Non AC Double with Shared Bathroom (Outside)

    1.0

    Terrible Stay

    rocky s.solo

    I booked non ac room. When i reached hotel they oppose me to take ac room with attached bathroom. I agreed and paid them 440 extra. But when i entered room. I saw no attached bathroom. No tv. No charging point. Light and fan have same one switch which is outside room. When i asked them. They said. Jo hai jahi hai. I asked them to cancel l my booking. They said booking in done. Now we can't cancel-led it. I said return my 440. And provide me what i had booked. They replied it can't b done. So ambaresing to here that.

    Travel Month: May 2024

    Room: Non AC Single with Shared Bathroom (Outside)

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    rabindra b.solo

    Overall it's service is good. Specially w oh "chacha" is a nice person. It should better if the toilet and bath is attached. And the a. C. Has a remote. So we can use the a. C. As per our requirement.

    Travel Month: Apr 2024

    Room: AC Double with Shared Bathroom

    Continental Guest House has replied on Mon Apr 29 08:14:39 IST 2024

    Thank you

    1.0

    Exper

    ramjan b.family

    Worst experience as a family man the toilets are very bad and rooms have no ceiling fan in fact some of the rooms windows are broken and you don't get any privacy also the behaviour of the staff are not so good if you are traveling with family please dont book this guest house it isn't worth it

    Travel Month: Apr 2024

    Room: Non Ac Double Room With Shared Toilet (Toilet outside )

    2.0

    Poor Stay

    tarun s.

    Hotel is not good my family trouble in this.

    Travel Month: Mar 2024

    Room: Non Ac Double Room With Shared Toilet (Toilet outside )

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