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You are booking hotel for more than 30 days

Review Of Collection O Mahabaleshwar Near Mapro Garden0123401234

Dhangarwadi, Mahabaleshwar | 10.3 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    555 Ratings, 464 Reviews

    excellent
    32%
    very good
    34%
    average
    20%
    poor
    8%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

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    • 3
    • 3
    • 5
    • 4
    • 5
    • 5

    Rating Categories

    • Location3.8
    • Cleanliness4.2
    • Room4.1
    • Food4.0
    • Hospitality4.0
    • Value For Money4.1
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    Reviews Summary

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    This property offers a serene escape with stunning views and a peaceful ambiance, making it a great choice for those wanting to avoid the hustle of crowded markets. Guests have appreciated the tasty food and prompt room service, alongside cooperative staff. However, some areas for improvement include room sizes and the quality of certain food items. Also noted were issues with location convenience and inconsistent service at times. Overall, it’s a decent choice for a getaway.

    Sort by:

    Positive first
    1.0

    Worst Experienc

    priya t.couple

    Experience was very bad. The parking was a big issue — every time they asked us to relocate our scooty. The bedsheet was torn, the washroom was not clean, and the room was not even prepared before our check-in. The AC was not working, the telephone didn’t work to call the reception, and there was no working WiFi. In the morning, we asked for hot water 6 to 7 times but received no help. The staff was really rude and uncooperative. We had to check out without taking a bath because there was no hot water. I strongly suggest you do not make the same mistake we did. Please do not book this stay. This was my first really bad experience with a hotel stay.

    Travel Month: Jul 2025

    Room: Classic Room

    1.0

    worst exp

    omkar k.couple

    bedsheet are not clean at all lights goes off in every 1 hour no 1 for help in reception no direct contact number to connect with the hotel staff or manager

    Travel Month: May 2025

    Room: Classic Room

    2.0

    Poor Stay

    sangam c.family with 2 kids

    location was good. but service was very poor.no hot water in the evening,no food service,no proper toilet,room was also not up to the mark,no hot water was provided.t.v was not working. i request the staff to give good hospitality

    Travel Month: May 2025

    Room: Classic Room

    5.0

    Good place to hangout and chill, the view and weather is nice to relax y

    solo

    It's good place to hangout, I don't know for the group stay availability but for a bike rider, solo traveller will like this place

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Non Ac Deluxe Room

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    5.0

    Value for money

    ganesh k.family

    Stay was excellent, clean room and bathroom, 24 hrs hot water was the best thing, beautiful view from balcony, enough space for car parking, best in safety and security, 2 mirror, wash basin, cupboard, chairs big size bed, 2 dustbin, dining table, extra drawer etc. Things made us fees luxury stay location was very peaceful, neat and clean property paid tours to various points were offered which is best for those who don't have personal vehicle tv in our room was not working but we were not bother of it coz didn't hd time for it location is ideal and equal distance for both mahabaleshwar and panchagani reception person was available on one call for service and was very humble person luxurious stay in very small amount thus value for money.

    Travel Month: Feb 2025

    Room: Non Ac Deluxe Room

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    3.0

    Average Stay

    shivam m.

    the hotel room was so good but there is the problem of no network and no wifi working facilities and also no tv working. but the hotel owner was so friendly they guiding us for mahabaleshwar trip they provided us taxi for our trip. thank you 🌹❤

    Travel Month: Feb 2025

    Room: Standard Non Ac Room

    1.0

    this hotel is not good, and not family friendly

    aslam g.family

    I had very bad experience in his hotel, there no facility, they told lie that they have restaurant in hotel, but nothing is there. Very dirty toilet 🚻, No easy taxi service, Room TV is not working, Since 3 days now, nobody came to clean the room. they don't have hot water facility to have bath.

    Travel Month: Jan 2025

    Room: Non Ac Super Deluxe Room

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    3.0

    Average Stay

    omkar t.couple

    rooms was ok ok . car parking is available but road near hotel is very steep it will be little difficult for learner driver

    Travel Month: Dec 2024

    Room: Non Ac Deluxe Room|Standard Non Ac Room

    2.0

    Bad.

    amey w.family

    The rooms were not clean, we had to ask for each and every room amenities (soap, water bottle, ac, etc) instead of them being provided as part of the payment we did. The wifi was also not working. Not suitable for families, or someone who wants a nice pleasing stay.

    Travel Month: Dec 2024

    Room: VALLEY DELUXE AC ROOM

    3.0

    Average Stay

    priti k.

    The room was average. But the balcony view is good. No wifi connection and no mobile network. Hot water available in the bathroom. Parking is also available.

    Travel Month: Dec 2024

    Room: Standard Non Ac Room

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    2.0

    Poor Stay

    harshal c.couple

    Location is good. Helpful persons owner and manager is good in nature. But food and breakfast not available, need to order from other restaurants.

    Travel Month: Dec 2024

    Room: Non Ac Deluxe Room

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    1.0

    Dirty room and beddi

    lalit k.family

    Rooms were terrible to stay , room and bedsheets not cleaned , no food provided through it's mentioned home made food would be prepared, need refund

    Travel Month: Dec 2024

    Room: Non Ac Deluxe Room

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    5.0

    Great option for stay

    sourabh s.couple

    Checkin was smooth, view from the room, balcony was excellent. Amenities were good. Wifi could have been better as there is no network in rooms, wifi is essential.

    Travel Month: Dec 2024

    Room: Standard Non Ac Room

    1.0

    Terrible Stay

    lalit.family

    Rooms were well below expectations, no cleanness or hygiene, no food or even tea available in hotel, no internet or wifi in room

    Travel Month: Dec 2024

    Room: Non Ac Deluxe Room

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    3.0

    Average Stay

    prasanta s.loyalty-iconfamily

    As a tourist, only rooms are provided and rest nothing is available with their own speciality no food, nothing available all around vicinity of that hotel. No body care you during stay. Yes parking is available but location not suitable for tourist visiting mahabaleswar.

    Travel Month: Dec 2024

    Room: Standard Non Ac Room

    3.0

    Average Stay

    akash m.

    Faced following issues- 1) only one room service person is available to manage all persons, therefore you need to remind him again and again to get your work done and he is taking a lot of time. 2) hot water is available only after 07 am. Hot water tap in my room is faulty and they have no solution for that. We need to arrange from other rooms through bucket only (self. 3) bed are not comfortable, spring in bed trouble a lot.

    Travel Month: Sep 2024

    Room: Non Ac Deluxe Room

    Collection O Mahabaleshwar Near Mapro Garden has replied on Fri Nov 29 12:16:46 IST 2024

    Thank you for the lovely Rating and choosing to stay at Hotel Hilltop House Mahablaeshwar. It is an honour to receive your acknowledgement of our teams endeavor on this forum. Stay safe and we look forward to welcome you back with more unforgettable experiences. Warm Regards.

    5.0

    overall best experience

    sagar s.couple

    Overall best experience in villa, budget friendly, room is clean , supportive staff, we had only breakfast and quality is good,villa location is best because villa is between Panchgani and Mahabaleshwar.

    Travel Month: Jun 2024

    Room: Non Ac Deluxe Room

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    Collection O Mahabaleshwar Near Mapro Garden has replied on Sat Jul 06 18:03:03 IST 2024

    Thank you for the lovely Rating and choosing to stay at Hotel Hilltop House Mahablaeshwar. It is an honour to receive your acknowledgement of our teams endeavor on this forum. Stay safe and we look forward to welcome you back with more unforgettable experiences. Warm Regards.

    3.0

    Average Experience…!!

    sahil s.group

    Our experience was average. The rooms were clean and the staff were also good but the food was very bad and its price was very high. We ordered paneer gravy in it. The paneer was completely rotten. The gravy was stale. In a way, our experience in terms of food was very very bad

    Travel Month: Jun 2024

    Room: Standard Non Ac Room

    Collection O Mahabaleshwar Near Mapro Garden has replied on Sat Jul 06 13:30:49 IST 2024

    Dear Guest Thank you for the lovely rating and choosing to stay at Hotel Hilltop House Mahabaleshwar. It is an honour to receive your acknowledgement of our teams endeavor on this forum. In our hotel we served homely made delicious fresh food as per the guest requirement. Hence forth we sincerely apologize for the inconvenience you experienced and look forward to serve you soon with the best. Thank you!

    1.0

    Terrible Stay

    arbaz r.family

    Hotel is not as per the expectations. It's a kind of lodge not hotel. Not much cleanliness and everything was dirty and cheap in room

    Travel Month: May 2024

    Room: Standard Non Ac Room

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    Collection O Mahabaleshwar Near Mapro Garden has replied on Fri Jun 07 19:00:33 IST 2024

    Thank you for the lovely Rating and choosing to stay at Hotel Hilltop House Mahabaleshwar. We sincerely apologize for your disappointment with the stay.The room which you had booked was the cheapest among all the other categories. Hence, it was budget friendly with all services being provided along with proper cleanliness, hygiene etc. Also, you can go through our prior reviews and ratings by our guest regarding the cleanliness and other services. We again sincerely apologize for the dissatisfaction you experienced with our property and look forward to welcome you soon with the best. Thank you!

    2.0

    Bad experience

    neeraj.family

    No drinking water, tea and food is available at the hotel. You have to order from outside and nearby no shop is available

    Travel Month: Apr 2024

    Room: Standard Non Ac Room

    Collection O Mahabaleshwar Near Mapro Garden has replied on Tue Apr 09 19:42:56 IST 2024

    Thank you for the lovely Rating and choosing to stay at Hotel Hilltop House Mahablaeshwar. It is an honour to receive your acknowledgement of our teams endeavor on this forum. Stay safe and we look forward to welcome you back with more unforgettable experiences. Warm Regards.

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