Guests have faced significant issues with room availability, often receiving fewer rooms than booked, which led to frustrating experiences. Cleanliness, especially in bathrooms, has been a major concern, with reviewers noting unsatisfactory hygiene. While some appreciated the decent food and polite staff during problem resolution, many felt service standards were lacking. Overall, it appears that while there were a few positive aspects, the majority of feedback leans towards dissatisfaction with facilities and service.