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Shyam Nagar, Jaipur
30 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests have highlighted several issues with the property, noting that it often doesn't match the pictures shown, with many reporting dirty bedsheets and unhygienic conditions. Problems with room maintenance, like broken locks and non-functioning taps, contribute to the discontent. While some guests appreciated the polite staff and found the location decent, many expressed disappointment over the poor service, cleanliness, and lack of basic facilities. Overall, experiences seem to vary widely, with several negative feedback points.
Terrible Stay
Hotel was not as shown in pictures, bedsheets were dirty, room not clean properly, un hygienic, bad experience
Room: Classic
Wrist
They changed the extra 300. Fraud employees and worst room condition even bathroom doors do not have any lock. As i opened the main door door handle dropped.
Room: Classic
Poor Stay
Your partner charged me 1800 extra amount for that day
Room: Classic
Poor Stay
In my room the bedsheet and pillow is dirty and tv not work. The toilet also not clean. The tap of the basin not work. The water bottles provided by hotel is also not good. It is used water bottles. Very bad experience.
Room: Classic
Hotel O Samar Palace has replied on Wed May 31 16:19:53 IST 2023
Hi, Ashish Kumar ! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa
Terrible Stay
Poor service. They charge 250 extra for gst. No need discounts need refund. Due to poor service. We are stay only 2 hours
Room: Classic
Feedback
great hotel ❤️ I love it ❤️ & very polite staff
Room: Classic
Hotel O Samar Palace has replied on Thu Oct 20 06:58:37 IST 2022
Hi, himanshu khanna! we're pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better. Hope to welcome you soon again with wonderful experience further. Regards, navneet
Personal visit
Staff is polite, understanding and place was safe and comfortable
Room: Classic
Hotel O Samar Palace has replied on Wed Jun 15 06:43:38 IST 2022
Thanks for taking out your valuable time to rate us, vaibhav maheshwari! we will work even hard to make your stay memorable one whenever you revisit us. Have a nice day! regards, sagar
Room is not clean
Room and not clean and mattress is not good
Room: Classic (2X)
I was wait there, 1 hours for check in
There were neither staff or not reciepion was supportive, also not the bucket in bathroom, not running ac. Very 3rd class experience in this hotel
Room: Classic (2X)
Excellent Stay
It was good overall.
Room: Classic (2X)
Hotel O Samar Palace has replied on Mon Feb 28 06:30:21 IST 2022
Thank you for your appreciation tanya tanya! we hope to give you a consistent service every time ahead. Regards, martin!
Complaints regarding rooms
Im sorry to state this here but the worst place i ever visited' ' no good facilities at all' in terms of rooms and staff.
Room: Classic (2X)
Hotel O Samar Palace has replied on Thu Feb 03 14:30:11 IST 2022
Sorry for the inconvenience, prakash ji. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, james!
Very bad hotel
Hotel is very bad no cleanliness bathroom is dirty bad is also dirty, will never recommend to anyone for this hotel
Room: Classic (2X)
Good stay
Worth stay for the price so i suggest to all who is short on money can go to this hotel
Room: Classic (2X)
Hotel O Samar Palace has replied on Thu Nov 18 08:12:27 IST 2021
Hi, deependra saini! thank you so much for rating us positively) looking forward to your continuous love and support to your next visit. Do share your views in the future as well. Regards, amit
Lovely stay!
Efficient, economical and comfortable stay!
Room: Classic (2X)
Hotel O Samar Palace has replied on Sat Nov 06 07:49:43 IST 2021
Hey deependra saini, it's always good to see our guest happy. Such feedback really helps us. Keep this love coming and we ensure that your next visit with us will be even more exciting than before. Have a wonderful day! regards, navneet
Good stay!
Room was clean, hospitality was good and price of the property was efficient.
Room: Classic (2X)
Hotel O Samar Palace has replied on Sat Nov 06 07:49:44 IST 2021
Hi, deependra saini! we are elated to know that you liked our services. We cherish your association & foresee to serve you beyond your expectations to create a fruitful journey with us. Have a great day! regards, hemant
Room service
Poor room service. Location is good
Room: Classic (2X)
Hotel O Samar Palace has replied on Fri Oct 22 16:31:10 IST 2021
Hi, rahul! we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, ivy
Decent hotel
The hotel is decent, but the bathroom facilities are not very good
Room: Classic (2X)
Hotel O Samar Palace has replied on Mon Aug 30 12:00:53 IST 2021
Hi, abhishek kumar! thank you for rating our services. We understand that you are not completely satisfied with the experience you had with us. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests. Regards, sara!
JLN Marg
Tonk road
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MI Road
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Tonk road
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Tonk road
Jagatpura
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Karolan Ka Barh
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Sanjharia
Ramnagariya
Tonk road
MI Road
Mansarovar
Bani Park
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Karbala
