Guests have highlighted several issues with the property, noting that it often doesn't match the pictures shown, with many reporting dirty bedsheets and unhygienic conditions. Problems with room maintenance, like broken locks and non-functioning taps, contribute to the discontent. While some guests appreciated the polite staff and found the location decent, many expressed disappointment over the poor service, cleanliness, and lack of basic facilities. Overall, experiences seem to vary widely, with several negative feedback points.