Experience:
The room we were given was not the one shown in the photos. I had made a complaint about it, but our room was never changed. The room we had originally booked was sold to someone else, and we were given a very small room with no facilities. I also sent photos and videos of the room by email, but nothing was done even after that. There was hardly any space to move around in the room, and the staff’s behavior was rude. Riya ji, with whom I spoke earlier, is aware of their rude behavior.
Overall, we didn’t enjoy our stay at all — our issue was not resolved despite complaining, we wasted two hours, and even after paying, we had to face so many problems. We were completely dissatisfied with the experience.
Thank you.