They dont have telephones, no sleepers, pillows have fungus, so many mosquitoes, bad breakfast, geyser not working, monkeys can enter in your room, pools dont have changing room, road to the resort is pathetic, hospitality is fine though but the resort is in very poor condition, no one at the dining area to take orders, their timelines to order food is very pathetic, they ask to order lunch in early morning itself.
Coffee Acres Plantation Resort has replied on Sat Feb 24 10:51:55 IST 2024
We sincerely apologize for the multitude of issues you encountered during your recent stay with us. Your feedback is extremely valuable, and we deeply regret that we fell short of providing you with the exceptional experience we strive for.
We take your concerns very seriously and are actively addressing each of the issues you've raised. It's unacceptable that you experienced such discomfort and inconvenience during your time at our resort.
Rest assured, we are taking immediate steps to rectify these issues and ensure that they do not recur in the future. Our guests' comfort and satisfaction are our top priorities, and we are committed to delivering a superior experience.
We truly appreciate your candid feedback and hope that you will consider giving us another opportunity to exceed your expectations in the future.