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You are booking hotel for more than 30 days

Review Of Cloud 9 Hills Resort0123401234

Atvan, Lonavala | 16.5 km from city centre

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • business
    3.4
    Good

    342 Ratings, 217 Reviews

    excellent
    25%
    very good
    30%
    average
    19%
    poor
    15%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 1
    • 4
    • 4
    • 3
    • 4
    • 5
    • 3
    • 2
    • 4

    Rating Categories

    • Location4.2
    • Cleanliness3.5
    • Room3.5
    • Food3.6
    • Hospitality3.5
    • Value For Money3.2
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    Reviews Summary

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    The property boasts a stunning scenic location, making it an ideal retreat for nature lovers. Guests appreciate the decent cleanliness and basic amenities, including working hot water and a good vegetarian menu. However, food options are limited, and the service could be slow or unhelpful at times. Some reviewers noted issues with room cleanliness and maintenance, particularly concerning the bathrooms and linens. Overall, it presents a calming atmosphere away from city noise, perfect for weekend getaways.

    Sort by:

    Positive first
    1.0

    Not Worth to spend 6k for staying a

    shahid i.couple

    Hotel location is good but the rooms are not worth of paying 6k.Very ordinary room with no facility

    Travel Month: Aug 2025

    Room: Deluxe Cottage

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    3.0

    Average Stay

    rahul g.family with 1 kid

    Room was very old.It seemed as if nt its nt cleaned at all...the towel given had holes in it....the floor tiles were broken in some parts....food was good .......

    Travel Month: Jul 2025

    Room: Deluxe Cottage

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    3.0

    Average Stay

    ankit b.family with 1 kid

    The resort property is good location wise but the service is not good .

    Travel Month: Jun 2025

    Room: Deluxe Cottage

    4.0

    Good place to stay with a good view

    prashanth p.family with 2 kids

    Location is good. The property is also good, the valley view cottages have a fantastic view of the mountains, you can grab a good view of the sunrise. dinner was fine, for breakfast it was also OK, but only thing is there is no buffet system, you need to order it yourself.

    Travel Month: Apr 2025

    Room: Hill Top Deluxe Cottage

    4.0

    Good Stay

    heramb p.

    Great property, value for money, superb scenic location, decently maintained, to the point basic hygiene, working jet sprays, hot water instant on demand, tissues, shampoo, soaps, good bed, checks all the essential boxes, justifies their pricing. Cons: 1.Food options (Only veg) and very basic old style menu, could have been better. 2.There's a running drain side of the main entrance road that smells at certain times.

    Travel Month: Mar 2025

    Room: Deluxe Cottage

    4.0

    Good Stay

    yashesh m.family

    We were looking for staying in calm and cool place where pollution is less. In hot summer, this was the perfect weekend getaway from Mumbai

    Travel Month: Mar 2025

    Room: Hill Top Deluxe Cottage

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    3.0

    Average Stay

    kavitha e.loyalty-iconfamily

    not likely, heavily charged by mytrip. Pathetic experience, no any hospitality. I won't recommend anyone

    Travel Month: Feb 2025

    Room: Deluxe Cottage

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    5.0

    awesome location

    gaurav s.business

    evenrything was perfect, rooms were neat and clean , location is awesome , someone must stay at least 3 to 4 days to explore the property fully.

    Travel Month: Feb 2025

    Room: Deluxe Cottage

    4.0

    Good Stay

    chinmoy d.loyalty-iconfamily

    Open space (common area) buzzing must be restricted. This is not a very welcome situation considering elderly people or family.

    Travel Month: Jan 2025

    Room: Deluxe Cottage

    5.0

    Excellent Stay

    ajay m.

    "my stay at cloud 9 resort was incredibly comfortable and peaceful. the accommodation was beautiful, clean, and spacious. the restaurant offered a wide variety of food choices, all of excellent quality and taste. the resort's location, surrounded by nature, is simply breathtaking. i would also like to express my gratitude to the staff for upgrading my room without me even asking—it truly reflects the outstanding customer service of your team. thank you for making my stay so memorable and happy. i will definitely recommend cloud 9 to others and look forward to visiting again soon!"

    Travel Month: Jan 2025

    Room: Deluxe Cottage

    1.0

    Terrible Stay

    mohan p.couple

    Very bad experience, didn't got the room showed in the photo while booking, also didn't offered welcome drink and not provided dental kit, carried luggage from top to bottom, hot water not provided

    Travel Month: Dec 2024

    Room: Deluxe Cottage

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    5.0

    Short review of cloud 9 hills resort weekend trip

    milind b.couple

    Property's location is excellent for those who value scenic views. Little away from lonawala town but that is what makes it a very peaceful location. The view from various sit outs are beautiful especially in early morning and around sunset. . Food is very good. The volumes of each dish is sumptuous. The staff is very courteous and always willing to go out of the way to help. I would like to specially mention names of sahil thakur and rabindra sahu for good services.

    Travel Month: Sep 2024

    Room: Hill Top Deluxe Cottage

    5.0

    Good weekend sta

    dixita s.family

    Property has super location. Restuarant food was delicious. Staff also very polite and helpful. Good for a weekend stay in monsoons

    Travel Month: Jul 2024

    Room: Deluxe Cottage

    5.0

    Relaxing place

    pradnya g.loyalty-iconfamily

    Best place to relax. Just loved it. Wonderful food! very professional staff. I will certainty visit again. Very safe for women. I stayed with mother and sister.

    Travel Month: Mar 2024 (3-Night Stay)

    Room: Deluxe Cottage

    4.0

    Mountain vie

    prashant k.loyalty-iconcouple

    Property location was awesome. Especially the room where i stayed had a perfect view of mountains from the room itself. Even we enjoyed the sunrise.

    Travel Month: Feb 2024

    Room: Hill Top Deluxe Cottage

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    3.0

    Average Stay

    milan c.loyalty-icon

    Property is not big and not too goods as per rate. Manager attitude not goods they don’t want to help any difficulty

    Travel Month: Dec 2023

    Room: Hill Top Deluxe Cottage

    • user photos
    5.0

    Awesome location and food

    sagar g.loyalty-iconfamily

    The view from resort is awesome. Rooms are specious and maintained. Food quality is very good. Amenities for internal sports activities is available.

    Travel Month: Dec 2023

    Room: Deluxe Cottage

    • user photos
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    • user photos
    • user photos
    4.0

    Good stay

    praveen p.loyalty-iconfamily

    Overall decent stay, considering the surrounding and amenities, slightly overpriced, may be due to long weekend,

    Travel Month: Nov 2023

    Room: Deluxe Cottage

    3.0

    Average food quality

    shamsher k.family

    The stay was good but the quality of food was horrible plus, it was totally gujarati food. Breakfast was also average not much options

    Travel Month: Nov 2023

    Room: Hill Top Deluxe Cottage

    3.0

    Average Stay

    utsav s.loyalty-icon

    Overall stay was good but there was wifi issue and mobile network doesn’t support much. So if you want to visit for wfh purpose, i won’t recommend this property. Where is the discount voucher?

    Travel Month: Oct 2023

    Room: Deluxe Cottage

    • user photos

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