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- Home
- Hotels in India
- Lonavala
- 3 Star Hotel in Lonavala
- Ritz Heritage, Lonavala
Ritz Heritage
About Property
Ritz heritage is well established Property in Lonavala which is located at its prime location of Holiday destination place which ...Read moreAmenities
- Swimming Pool
- Free Parking
- Indoor Games
- Restaurant
- 24-hour Room Service
- Butler Services
- + More Amenities
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+91
Deluxe Room
Fits 2 Adults
Free Cancellation till 24 hrs before check in100% RefundNon RefundableNOWPay ₹007 Dec11:59 PM08 Dec11:59 AM09 Dec11:59 AMCheck-in
₹ 2,100Per Night:
₹ 1,347
Very Good(351 RATINGS)
Khandala
10 minutes walk to Maharashtra State Transport Bus Stand
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
Check-in date
Check-out date
Rooms, Guests
Are you flexible with travel dates?
Find Alternate Prices with Flexi Dates
Enjoy Free Breakfast throughout your stay for just ₹128 more!
Deluxe Room
105 sq.ft (10 sq.mt)
Garden View
1 Queen Bed
1 Bathroom
- Air Purifier
- 24-hour Room Service
- Bathroom
- Free Wi-Fi
- Iron/Ironing Board
- In-room Dining
Room With Free Cancellation | Breakfast only
Free BreakfastBook with ₹0 Payment
Pay before 07 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹007 Dec11:59 PM
08 Dec11:59 AM
09 Dec11:59 AM
Check-in
₹ 2,300
₹ 1,475
+₹ 175 taxes & fees Per Night
Book with ₹0
PNB Credit Card Users Exclusive Offer - Get INR408 Off SELECT TO AVAIL
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2 Room Types
- Free Cancellation
- Breakfast Included
- Book with ₹0 Payment
In times of uncertainty, flexibility matters,
Opt for a free cancellation rate.
Deluxe Room
- 105 sq.ft (10 sq.mt)
- Garden View
- 1 Queen Bed
- 1 Bathroom
- Air Purifier
- 24-hour Room Service
- Bathroom
- Free Wi-Fi
- Iron/Ironing Board
- In-room Dining
Room With Free Cancellation
Book with ₹0 Payment
Pay before 07 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹007 Dec11:59 PM
08 Dec11:59 AM
09 Dec11:59 AM
Check-in
₹ 2,100
₹ 1,347
+₹ 160 taxes & fees Per Night
Book with ₹0
PNB Credit Card Users Exclusive Offer - Get INR372 Off SELECT TO AVAIL
Login Now and get this for ₹1,331 or less
Room With Free Cancellation | Breakfast only
- Free Breakfast
Book with ₹0 Payment
Pay before 07 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹007 Dec11:59 PM
08 Dec11:59 AM
09 Dec11:59 AM
Check-in
₹ 2,300
₹ 1,475
+₹ 175 taxes & fees Per Night
Book with ₹0
PNB Credit Card Users Exclusive Offer - Get INR408 Off SELECT TO AVAIL
Login Now and get this for ₹1,457 or less
Super Deluxe Room
- 200 sq.ft (19 sq.mt)
- 1 King Bed
- 1 Bathroom
- Air Purifier
- 24-hour Room Service
- Bathroom
- Free Wi-Fi
- In-room Dining
- Mineral Water
Room With Free Cancellation
Book with ₹0 Payment
Pay before 07 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹007 Dec11:59 PM
08 Dec11:59 AM
09 Dec11:59 AM
Check-in
₹ 2,500
₹ 1,603
+₹ 190 taxes & fees Per Night
Book with ₹0
PNB Credit Card Users Exclusive Offer - Get INR444 Off SELECT TO AVAIL
Login Now and get this for ₹1,583 or less
Room With Free Cancellation | Breakfast only
- Free Breakfast
Book with ₹0 Payment
Pay before 07 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹007 Dec11:59 PM
08 Dec11:59 AM
09 Dec11:59 AM
Check-in
₹ 2,700
₹ 1,732
+₹ 205 taxes & fees Per Night
Book with ₹0
PNB Credit Card Users Exclusive Offer - Get INR479 Off SELECT TO AVAIL
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Ritz Heritage Location
Location rated 3.3 by guests
What guests said
The property boasts a convenient location near the railway station and town, making it accessible for visitors. However, many guests reported noise disturbances due to the proximity to the railway tracks, which affected sleep quality. Overall, while the location offers connectivity and access to attractions, the constant train noise has been a consistent drawback for a significant percentage of guests.
Property Rules at Ritz Heritage
Check-in: 12 PM Check-out: 11 AM
- Unmarried couples allowed
- Local ids not allowed
- Primary Guest should be atleast 18 years of age.
- Groups with only male guests are not allowed at this property
- Passport, Aadhaar and Govt. ID are accepted as ID proof(s)
- Pets are not allowed
- Outside food is not allowed
- Must Read Rules
- Guest Profile
- Guest Profile (Hourly)
Ritz Heritage Photos by Guests
- +137 Guest Photos
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Very Good
351 Ratings, 184 Reviews
Last 10 Customer Ratings (Latest First)
- 5
- 3
- 1
- 3
- 5
- 4
- 1
- 2
- 5
- 5
Review Summary
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- Clean and spacious rooms yet require better maintenance.
- Friendly and helpful staff who respond quickly to requests.
- Convenient location near the railway station but noise can be disruptive.
- Food quality is hit or miss; some guests appreciate it, while others find it average.
Sort by:
Latest first
3.0
Average Stay
ameet d.family with 1 kid
Considering the price, I should actually be complaining. Basic facilities were quite scarce — the TV wasn’t working, the AC had no dedicated remote (one remote was shared across multiple rooms), and for room service or housekeeping, I had to go down a floor to the reception each time. The room and bathroom were stained, and the mattress was visibly dirty. Despite being advertised as a clean room, it smelled strongly of cigarettes, and I even found cigarette butts in both the room and bathroom. The only redeeming aspects were the food quality and the courteous behavior of the staff.
Room: Super Deluxe Room
5.0
excellent food and room service and good supportive staff. we recommend
jitendra p.family with 1 kid
Nice room and good staff and good breakfast good accompanied with good people. Exelent breakfast we really enjoyed our trip with hot staff
Room: Deluxe Room
Ritz Heritage has replied on Thu Oct 30 20:59:24 IST 2025
Greetings from Ritz Heritage! Dear Guest , we appreciate your positive feedback and are glad to hear that you found our hotel good. We look forward to hosting you again in the future!
1.0
Terrible Stay
shweta s.group
1) Conditions have not been served properly as there was also non veg food but in conditions it was clearly mentioned that non veg was not allowed Also there were a group of bachelors partying but in rules it's clearly mentioned that bachelors are not allowed. Also we were given a double bed but we were 3 adults. Also the restrooms were very dirty and toiletries were not provided properly. Also the food was not good as well Only the location was ok I would not suggest anyone to go to this place
Room: Deluxe Room
Ritz Heritage
Greetings from Ritz Heritage! Dear Guest, Sorry to hear that we failed to meet your expectations. We apologize for the issues with food, bachelor policy, room accommodation, restroom cleanliness, and toiletries. We'll investigate these concerns and work on improving our services. Thanks for pointing out the location's potential. We'll strive to enhance our overall guest experience. Regards, Ashlesha.
2.0
Poor Stay
sumit k.
Based on the combination of unacceptable cleanliness and non-existent customer service, I cannot recommend this hotel to anyone. This was a pathetic experience and I would advise travelers to book elsewhere. AC was making notice continuously. There was no ceiling fam too. Don’t go with the photos which they have uploaded
Room: Deluxe Room
Ritz Heritage
Greetings from Hotel Ritz Heritage! Dear Guest, Sorry to hear that your experience was extremely disappointing, particularly with regards to cleanliness and customer service. We apologize for the issues you faced with the AC and the lack of a ceiling fan. We'll take your feedback seriously and work on addressing these issues. Sorry again for the poor experience, and thank you for bringing this to our attention. Regards, Ashlesha
5.0
Excellent Stay
gaurav c.
It is as always a wonderful experience staying at this hotel. The staff is very friendly and quick responding every time. I have visited Lonavala many times and each time I choose to stay at this hotel and I am never disappointed. Also everything is just by walking distance. Their service is also great. I highly recommend this hotel to everyone.
Room: Deluxe Room
Ritz Heritage has replied on Wed Oct 01 20:59:57 IST 2025
Greetings from hotel Ritz Heritage! Dear Guest, Thank you so much for your glowing review! We're thrilled to hear that you've had a wonderful experience with us every time you've stayed. We appreciate your kind words about our staff's friendliness and responsiveness. It's great to know that our location is convenient for you, with everything within walking distance. We're honored that you've chosen to stay with us repeatedly, and we're grateful for your recommendation. We look forward to welcoming you back to our hotel again soon! Regards, Ashlesha.
3.0
Average Stay
vidhi j.couple
The room was clean and spacious and the caretakers and staff were really friendly and helpful. Also, it is 1km from the main market. However, the property was located right next to railway crossing which sometimes hampered our travel. There was power cut at night. Overall, it is a good budget stay option.
Room: Super Deluxe Room
Ritz Heritage has replied on Tue Sep 23 23:08:41 IST 2025
Greetings from Hotel Ritz Heritage, Dear Guest, Thank you for sharing your detailed review! We're thrilled to hear that you found the room clean and spacious, and that our caretakers and staff were friendly and helpful. The location's proximity to the main market is definitely a plus. We apologize for the inconvenience caused by the railway crossing and power cuts. We'll take note of these aspects to explore possible improvements. We're glad you found it a good budget stay option, and we look forward to welcoming you back! Regards, Ashlesha.
3.0
Average Stay
shonotra w.family
The location is good , service is also good . But the property needs to be maintained. The rooms are ok ok .
Room: Deluxe Room
Ritz Heritage has replied on Tue Sep 16 21:47:16 IST 2025
Greetings from Ritz Heritage! Dear Guest , we appreciate your positive feedback and are glad to hear that you found our hotel good. We look forward to hosting you again in the future!
5.0
wonderful experience and excellent
mayur.couple
It is a good stay and excellent Food quality ... calm and peaceful environment.. in Lonavla .. centre
Room: Deluxe Room
Ritz Heritage has replied on Mon Aug 18 18:36:02 IST 2025
Greetings from Hotel Ritz Heritage! Dear Guest, Thank you for your glowing review! We're delighted to hear that you enjoyed your stay, appreciated the excellent food quality, and found our environment calm and peaceful. Lonavala is a beautiful location, and we're glad we could enhance your experience. We look forward to welcoming you again soon! Regards, Ashlesha.
4.0
Good Stay
adnan s.family
The staff who welcomed us was amazing he really went ahead and helped us with extra hours to stay because we reached at 6:30 due to car breakdown he understood and helped really loved the staff. The rooms are nice but just the breakfast is not upto the mark. Rest everything was good.
Room: Deluxe Room
Ritz Heritage has replied on Sun Aug 03 21:15:40 IST 2025
Greetings from Ritz Heritage! Dear Guest, Thank you for your kind words about our staff's exceptional service and flexibility! We're glad you appreciated their help with your stay extension. Sorry to hear the breakfast didn't meet your expectations; we'll work on improving our dining options. Thank you for your feedback! Regards, Ashlesha.
3.0
Don’t waste your money and time
dheeraj n.couple
Property location - 15 minutes walking distance from main city, have to cross railway line that is main issue also have to wait 15-30 minutes. Food - morning breakfast, it’s too average. It’s better go to outside and have a some food. Amenities- they don’t have dental kit, iron, hairdryer but properly was not clean, but washroom was very good. Service - 0 service, they provide. We have to call multiple times.
Room: Super Deluxe Room
Ritz Heritage has replied on Sun Jul 27 18:57:39 IST 2025
Greetings from Hotel Ritz Heritage! Dear Guest, Thank you for sharing your detailed feedback. We apologize for the inconvenience caused by our location, particularly crossing the railway line and waiting times. We'll consider this for future improvements. Regarding food, we appreciate your suggestion and will work on enhancing our breakfast offerings. For amenities, we'll ensure dental kits, irons, and hairdryers are available and properly maintained. Sorry to hear about cleanliness issues; we'll reinforce our housekeeping standards. We apologize for the service issues and will train our staff to be more responsive. Thank you for highlighting areas for improvement. We'll strive to provide a better experience for future guests. Regards, Ashlesha.
5.0
Excellent Stay
praveen b.couple
The property was quite good. But room was not satisfactory. Food was good and nearby to the railway station that is plus poin The property was quite good. But room was not satisfactory. Food was good and nearby to the railway station that is plus point
Room: Deluxe Room
Ritz Heritage has replied on Tue Jul 15 14:31:44 IST 2025
Dear Guest, Thank you for your feedback! We're glad you appreciated the property's overall ambiance, food, and convenient location near the railway station. Sorry to hear the room didn't meet your expectations. We'll work on improving our rooms to match our property's standards. Your input is valuable to us. Hoping to serve you in future. Regards, Ashlesha.
1.0
Not recommend at all, total unhygienic
prachi c.couple
Worst experience found rats in the room moreover the staff was not very concerned about the same when told.
Room: Deluxe Room
Ritz Heritage has replied on Mon Jun 30 12:35:11 IST 2025
Greetings from Ritz Heritage! Dear Guest, we regret to hear that your experience did not meet expectations. Your feedback is valuable to us, and we will work on improving our services.
5.0
Excellent Stay
yogesh c.family with 1 kid
A Wonderful Stay at Ritz Heritage Hotel! We had a great experience staying at Ritz Heritage Hotel in Lonavala. The rooms were clean, spacious, and well-maintained. The staff was very polite and helpful throughout our stay. The location is peaceful yet close to major tourist attractions, which made it easy for us to explore Lonavala. We especially loved the food — it was tasty and served fresh. The hotel ambiance is cozy and perfect for families or couples looking for a comfortable getaway. Special thanks to the management for their warm hospitality. Highly recommended for anyone visiting Lonavala and looking for a pleasant and budget-friendly stay!
Room: Super Deluxe Room
Ritz Heritage has replied on Wed Jul 09 17:49:38 IST 2025
Greetings from Ritz Heritage! Dear Guest, thank you for sharing your experience. We are delighted to hear that you enjoyed your stay, appreciated hotel staff & food. We look forward to welcoming you back soon.
3.0
Average Stay
neeta m.
The place is good as per the heritage structure but the room arrangements are very congested. Not enough storage place for bags as well as clothes in the cupboard. No clothe hanger were available. TV was not working properly. Two separate mattress instead of one single mattress. No signal in the room as everytime I have to come out of my room to make calls. Myself being an interior designer I suggest better to redesign the rooms to more comfortable and accessible from guest point of view. Thanks
Room: Deluxe Room
Ritz Heritage has replied on Tue Jun 17 20:08:12 IST 2025
Greetings from Ritz Heritage! Dear Guest, we regret to hear that your experience did not meet expectations. Your feedback is valuable to us, and we will work on improving our services.
3.0
Average Stay
supriya r.
The location was really beautiful, food was also good but AC were noisy and we also bumped into cockroaches
Room: Deluxe Room
Ritz Heritage has replied on Thu Jun 19 20:28:32 IST 2025
Greetings from Ritz Heritage! Dear Guest, thank you for sharing your experience. We are delighted to hear that you enjoyed your stay, appreciated hotel staff & food. We look forward to welcoming you back soon.
4.0
Happy stay
sumit s.family with 1 kid
hotel staff was good and they have kitchen with quality food,i ordered there veg thali and quantity was enough for 2 people. Highly recommended recomended
Room: Super Deluxe Room
Ritz Heritage has replied on Mon Jun 02 21:39:59 IST 2025
Greetings from Ritz Heritage! Dear Guest, thank you for sharing your experience. We are delighted to hear that you enjoyed your stay, appreciated hotel staff & food. We look forward to welcoming you back soon.
3.0
Average Stay
pratik p.
Food was awesome , But they are very bad at cleanliness.Smoky rooms , moisture smell due to patches in ceilings
Room: Deluxe Room
Ritz Heritage has replied on Sun Apr 27 13:43:56 IST 2025
Greetings from Ritz Heritage! Dear Guest, we regret to hear that your experience did not meet expectations. Your feedback is valuable to us, and we will work on improving our services.
3.0
Average Stay
janvi s.couple
Don’t go on photos,only room is clean and comfortable otherwise surroundings area is horrible and uncomfortable
Room: Deluxe Room
Ritz Heritage has replied on Thu Apr 03 19:48:29 IST 2025
Greetings from Ritz Heritage! Dear Janvi , we regret to hear that your experience did not meet expectations. Your feedback is valuable to us, and we will work on improving our services.
1.0
Worst experience
uttej a.group
Very worst i have ever had experience the room service is not good and also is very agley the worst food, quality of food and taste is very very worst and high cost also so. Never comes to this location
Room: Deluxe Room
Ritz Heritage has replied on Mon Feb 10 13:29:26 IST 2025
Greetings from Ritz Heritage! Dear Uttej Adigopula, we regret to hear that your experience did not meet expectations. Your feedback is important to us, and we will work on improving our services. We hope to have the opportunity to serve you better in the future.
5.0
Excellent Stay
dhiraj.couple
Too good for given price for couples. We had great time. Wash room was also clear. Giving some classy vibe.
Room: Super Deluxe Room
Ritz Heritage has replied on Tue Oct 22 13:42:33 IST 2024
Greetings from Ritz Heritage! Dear Dhiraj, thank you for your kind words. We’re delighted to hear that you enjoyed your stay and found the experience to be a great value. It’s wonderful to know that the clean washroom and classy ambiance added to your comfort. We look forward to welcoming you again soon for another memorable stay.
