Review Of Clarence Cottage - A Luxe Experience

Clarence Cottage - A Luxe Experience has replied on Fri Aug 22 17:48:55 IST 2025

Dear Mr.Malik, Thank you so much for your kind words. We will make sure to extend our best foot forward even next time you visit. Regards Clarence Cottage Team

Clarence Cottage - A Luxe Experience has replied on Fri Jun 27 20:23:01 IST 2025

Thank you so much for your kind words! We’re delighted you had a pleasant day with us. We look forward to welcoming you back to Clarence Cottage soon for another memorable experience.

Clarence Cottage - A Luxe Experience has replied on Sat May 24 18:22:48 IST 2025

Dear Mr. Kashelani Thank you for your lovely review! We’re so glad you enjoyed the cozy room and the beautiful view. it’s one of our favourite features too. It’s also wonderful to hear that our hospitality made your stay special. We truly appreciate you choosing Clarence Cottage and hope to welcome you back again soon for another memorable experience! Regards Clarence Cottage Team

Clarence Cottage - A Luxe Experience has replied on Mon Mar 17 22:11:46 IST 2025

Dear Ms.Setia, Thank you for your kind words! We’re glad you enjoyed the terrace rooms and views. The entrance is part of a common staircase owned by the Government Railway Booking Office, so we have limited control. Hope to host you again soon! Regards Reservation Team Clarence Cottage

Clarence Cottage - A Luxe Experience has replied on Thu Feb 27 22:16:14 IST 2025

Dear Kirti Ma’am, Thank you for your feedback. We value every guest’s experience and would like to clarify a few points: • Parking: Parking was provided near our property, and if it wasn’t available, we would have arranged free paid parking, especially considering your late check-in at 11:45 PM. • Food & Water: As a licensed homestay, we take food orders until 10 PM. Since you checked in late, kitchen services were closed. Additionally, we did not receive any breakfast order from you. Drinking water is always available through our Aqua Guard water dispenser, and upon your request in the morning, we also provided Bisleri bottled water. • Bathroom Cleanliness: Our bathrooms are well-maintained and cleaned daily. To ensure hygiene and freshness, we use Naphthalene balls in all drains. • Communication: We also tried reaching out to you directly via message to address any concerns, but unfortunately, we did not receive a response. • Guest Experience: We take great pride in offering a welcoming and well-maintained environment for all our guests. Your feedback is important to us, and we kindly request you to reconsider your review, as it impacts our business and the efforts we put into ensuring a comfortable stay. If there’s anything further we can do to address your concerns, please feel free to reach out. Best regards, Reservation Team Clarence cottage

Clarence Cottage - A Luxe Experience has replied on Thu Feb 27 22:18:48 IST 2025

Dear Vaibhav, Thank you for your kind words and for taking the time to share your experience! We’re delighted to hear that you enjoyed our location and found it convenient for shopping and dining. It’s wonderful to know that our staff was responsive and that you felt well-accommodated. We’d love to host you again on your next visit! Regards Reservation Team Clarence Cottage

Clarence Cottage - A Luxe Experience has replied on Wed Dec 18 16:51:59 IST 2024

Dear Mr.Parminder, Thank you for your kind words! We're grateful for your positive review and look forward to serving you again. Regards Clarence Cottage

Clarence Cottage - A Luxe Experience has replied on Wed Jul 10 14:15:36 IST 2024

Dear Mr.Gaur, Thank you for your kind words! We're grateful for your positive review and look forward to serving you again. Regards Clarence Cottage

Clarence Cottage - A Luxe Experience has replied on Tue Jun 18 17:50:14 IST 2024

Dear Mr.Agha, Thank you for your kind words! We're grateful for your positive review and look forward to serving you again. Regards Clarence Cottage

Clarence Cottage - A Luxe Experience has replied on Tue Jun 11 23:01:48 IST 2024

Dear Mr. Gupta, Thank you for your kind review. We’re glad you enjoyed the stunning views and found our room comfortable. As our property is on a hill, climbing around 25-30 steps is expected. Regarding parking, since we are located on Mall Road, a high-traffic walking street, we do not provide on-site parking. However, there is paid parking available just 100 meters from the property. We appreciate your feedback and hope to welcome you back soon. Warm regards, Clarence Cottage Management

Clarence Cottage - A Luxe Experience has replied on Mon Mar 18 17:18:23 IST 2024

Dear Mr.Rawat, Thank you for your kind words! We're grateful for your positive review and look forward to serving you again.

Clarence Cottage - A Luxe Experience has replied on Mon Mar 18 17:51:08 IST 2024

Dear Mr. Gupta, We're truly sorry. It's puzzling to us that despite Mr. Shambu's efforts in keeping everything clean, cooking meals, and assisting you, there seems to have been some dissatisfaction on your end, especially considering your review. Our location on a hill means a bit of walking is expected, and we're right in the heart of the action on the Mall Road. We've invested in top-notch kitchen equipment and ensured fast, reliable internet, so it's disheartening to hear you weren't satisfied with these aspects. Mr. Shambu went out of his way to prepare meals that resonated with your background, and while we usually don't offer complimentary breakfast as we are a Homestay , we were happy to accommodate your request for a small fee on daily basis. If we fell short of your expectations in any way, we sincerely apologize and are determined to address any shortcomings to ensure your next stay exceeds your expectations.

Clarence Cottage - A Luxe Experience has replied on Mon Dec 04 19:08:13 IST 2023

Dear Mr.Jha, Thank you for your kind words! We're grateful for your positive review and look forward to serving you again.