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Review Of Central Shangrila Resort & Spa

Deorali Bazar, Gangtok | 1.9 km drive to MG Marg Market

    User Rating & Reviews

    • everyone
    • couple
    • family
    2.6
    Average

    69 Ratings, 46 Reviews

    excellent
    17%
    very good
    20%
    average
    14%
    poor
    10%
    bad
    38%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 1
    • 5
    • 2
    • 1
    • 1
    • 1
    • 1
    • 5
    • 5

    Rating Categories

    • Location3.2
    • Cleanliness2.7
    • Room3.3
    • Value For Money4.3
    • Food2.2
    • Facilities2.6
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    Reviews Summary

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    The property has faced numerous complaints regarding average facilities and poor service. Guests mentioned the breakfast as terrible and highlighted issues like no AC, loud fans, and a lack of housekeeping. The staff is described as unprofessional, with rude behavior reported during interactions. Cleanliness is questioned, and limited food options and amenities leave much to be desired. Though some appreciated the location, overall, experiences have been largely disappointing and below expectations.

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