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Review Of Capital O Sunberry0123401234

Rohini, Delhi

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    2.7
    Average

    43 Ratings, 22 Reviews

    excellent
    28%
    very good
    12%
    average
    9%
    poor
    7%
    bad
    44%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 2
    • 1
    • 4
    • 5
    • 1
    • 5
    • 5
    • 4

    Rating Categories

    • Location4.0
    • Food3.7
    • Value For Money4.0
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guests appreciate the clean and spacious rooms, modern decor, and attentive staff at the property. Many enjoyed the pleasant atmosphere and hospitality. However, some faced serious check-in issues, including extra charges and a lack of communication from customer support. Several reviews mention the property being in poor condition, with maintenance issues and dirty facilities, leading to a frustrating experience.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    aashirwad d.solo

    Hotel denied for check in , asking for extra money for check in ... and staff is not ready to talk , and make my trip is uable to solve my problem ... and i have medical emergency thats why i need to stay in that hotel i pay extra charges ... make my trip customer care is not able to solve my problem and doest not give my refund of anything extra 800 ruppee ... which i gave this hotel for check in

    Travel Month: Jun 2025

    Room: Deluxe

    5.0

    Friendly place

    prakash.

    The room was quiet, clean, and provided a great night's sleep.

    Travel Month: Aug 2024

    Room: Deluxe

    5.0

    Excellent value for money

    harish n.business

    Offering great value for money, this hotel is worth a return visit.

    Travel Month: Aug 2024

    Room: Deluxe

    5.0

    Excellent service

    samar.business

    The service was outstanding, with staff being extremely attentive. Our spacious room had all the amenities we needed.

    Travel Month: Aug 2024

    Room: Deluxe

    1.0

    Terrible Stay

    uma r.

    My experience was very bad, when i reached there they did not even give me a room. Even after i booked the room they lied to me that there are no bookings and we don't have any rooms availableyes i was standing there for an hour i have requested so much to them please provide me room they provided me two numbers of customer care but no one provides pickup. And on the other number, different persons were receiving the calls. I talked to 5 people from one number and told them my problem they just said that we will solve your problem in two minutes and cut the call and spoke to me so rudely in the last call after 1 hours they asked me to go to another hotel which was three kilometers away from there i was very tired i reached that hotel the name of this hotel was fabhotel church house rohini - hotel in rohini, new delhi and they took 300 rupees extra from me and then provided me the room. I never used again this side my experience with you people has been so bad.

    Travel Month: May 2024

    Room: Deluxe

    5.0

    comfortable sta

    shubhendu s.family

    Everything was good.. rooms well clean, washroom was clean, overall a good stay in affordable price.. Abida and Tapan were the best host.. they were quick in resolving any queries..

    Travel Month: May 2024

    Room: Deluxe

    5.0

    Fantastic staff

    arnav p.business

    The staff were fantastic! polite, helpful, and always ready to assist with a smile.

    Travel Month: Apr 2024

    Room: Deluxe

    5.0

    Excellent Stay

    rahul s.

    It was good experience to be there in hotel… all the facilities were good as mentioned… overall satisfied with the services. Thanks

    Travel Month: Apr 2024

    Room: Deluxe

    5.0

    Decor

    rina t.couple

    The modern and stylish decor creates a pleasant atmosphere that adds to the overall experience.

    Travel Month: Feb 2024

    Room: Deluxe

    5.0

    Marvelous hospitality

    harish.business

    Marvelous hospitality! the staff were attentive and kind.

    Travel Month: Feb 2024

    Room: Deluxe

    5.0

    Cleanliness on top

    sajid h.couple

    The frequent cleaning of public areas, showed an active plan to ensure a clean environment for every customer.

    Travel Month: Feb 2024

    Room: Deluxe

    5.0

    Wonderful service

    varun.business

    The service here is wonderful, this is a great place to stay, the hotel's ambiance was relaxing.

    Travel Month: Jan 2024

    Room: Deluxe

    5.0

    Relaxed vibes

    aryan k.business

    Everything is clean, and there are big sofas. Tidy and relaxed.

    Travel Month: Jan 2024

    Room: Deluxe

    1.0

    Terrible Stay

    vishu a.

    The stay was pathetic. Whole hotel is under repair. Furniture was broken. Room was smelling so bad. Matrices were torn. Pols i would recommend never keep such hotels under your name. This spoils make my trip also

    Travel Month: Oct 2023

    Room: Deluxe

    1.0

    Bad

    shikha j.

    Whatever is shown here on google and make my trip, there is nothing here. In the present time, if construction is going on openly, everything is disturbed, not hygienic at all and nothing is as shown, the entire room is dirty.

    Travel Month: Sep 2023

    Room: Deluxe

    1.0

    Terrible hotel

    naveen.business

    This is a residential property and not even has the basic hotel facilities available, rooms available only on 3rd floor, empty building, un-stay-able, pathetic scene, no response from the caretaker

    Travel Month: May 2023

    Room: Deluxe

    1.0

    Rubbish

    navin.loyalty-iconfamily

    Dangerous experience, as pics given totally different hotel. I reach hotel in night 12 clock. For 2nd no lift was there. With luggage i have to go 2nd floor. First of all the atmospheric was not family their. Cant stay with family their. Secondly they also denied for check in. In night 1 clock with my family i was on road. So much dangerous situation. No help from customer care

    Travel Month: Apr 2023

    Room: Deluxe

    • user photos
    • user photos

    Capital O Sunberry has replied on Wed May 31 16:10:35 IST 2023

    Hi, we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.

    1.0

    Terrible Stay

    vishu a.

    Instead of booking they charge me 600 extra for the booking plus room was dirty pathetic

    Travel Month: Apr 2023

    Room: Deluxe

    Capital O Sunberry has replied on Wed May 31 16:10:36 IST 2023

    Apologies for the problems you had faced, Vishu! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

    1.0

    Terrible Stay

    praveen a.

    The hotel was completely messed up very old and unmaintened room. Bathroom were very dirty. No room service very poor and cleaning of room. They charged 2000 per day. Very unsatisfactory.

    Travel Month: Feb 2023 (3-Night Stay)

    Room: Deluxe

    1.0

    Poor hotel

    sumit r.business

    Bhut ganda hotel hai or not spot staaf room not clean bad sheet not clean bad experience

    Travel Month: Jan 2023

    Room: Deluxe

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