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Review Of Capital O Shimaya

Subhash Nagar, Dehradun

    User Rating & Reviews

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    • group
    • couple
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    2.3
    Average

    74 Ratings, 45 Reviews

    excellent
    18%
    very good
    9%
    average
    8%
    poor
    19%
    bad
    46%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 2
    • 1
    • 5
    • 2
    • 2
    • 2
    • 2
    • 3
    • 2

    Rating Categories

    • Location3.0
    • Cleanliness2.5
    • Room2.2
    • Food2.2
    • Hospitality2.8
    • Value For Money2.5
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    Review Summary

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    The property faces serious issues with cleanliness and maintenance, with guests reporting dirty rooms, broken facilities, and a general lack of hygiene. Many appreciated the friendly staff, but the negative experiences with rude behavior, poor service, and unkempt rooms overshadowed that. There’s also confusion around facilities promised, leading to frustration among visitors. Overall, expect a disappointing stay here.

    Sort by:

    Positive first
    3.0

    Average Stay

    annu.

    Property good Food ok Location ok Facilities is not good

    Travel Month: Jul 2025

    Room: Deluxe with View

    1.0

    Have a better option

    saksham g.group

    Won’t recommend for anyone to travel....

    Travel Month: Jun 2025

    Room: Deluxe with View

    2.0

    Poor Stay

    nitin k.

    It did not look as photos uploaded. Staff and management is not good there was no facility

    Travel Month: Jan 2025

    Room: Deluxe with View

    2.0

    Very bad

    shiva p.business

    Toilet not rep-ire and ac not a room not get facility door caretaker not available very bad tv no on the room

    Travel Month: Oct 2024

    Room: Deluxe with View

    1.0

    Mat lena bhool se bhi. Ghatia log hai

    kripapathak p.family

    Bhai agr free me bhi rahne ko mile to mat rahana yaha jan meal our izat sab ka khatri haii. Mat lena bhool se bhi.

    Travel Month: Oct 2024

    Room: Deluxe with View

    1.0

    Very bad experience in hotel

    amit.group

    Very bad experience with hotel o shimaya no room service, not staff support, rooms are dirty, not given towels, soaps etc at room and every time demanding money all staff and hotel owner's it very bad experience with hotel and with make my trip

    Travel Month: May 2024 (3-Night Stay)

    Room: Deluxe with View

    1.0

    worst room unhygienic 🤢🤢

    rigzen n.couple

    Very bad experience worst hotel in whole Dehradun. Unhygienic plus hotel owner is so rude. Expensive but not worth it according to price

    Travel Month: Nov 2023

    Room: Deluxe with View

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    1.0

    The dirtiest hotel

    ravi c.family

    When i booked this hotel, i paid for breakfast along with the room. And when i stayed in the hotel, i did not get breakfast. Told that we stopped breakfast 2 years ago, while i gave pay. Have never seen a worse hotel than this in my life. The bathroom was so dirty that i didn't even feel like taking a bath in it. Even for the water bottle, rupees were being taken separately. Want to tell my brothers and sisters. You can book any hotel but do not do it in dehradun. This has been the dirtiest hotel of my life so far.

    Travel Month: Sep 2023

    Room: Deluxe with View

    1.0

    Terrible Stay

    dheere j.

    M not stay there because this property is too bad too bad rooms. I am not stay there. Because room is too bad

    Travel Month: Jun 2023

    Room: Deluxe with View

    1.0

    Terrible Stay

    aashray n.

    Staff was very rude and was misbehaving

    Travel Month: Jun 2023

    Room: Deluxe with View

    5.0

    Perfect for holiday

    chandan r.business

    I would love to visit and stay here again. . . Price affordable everything good. Staff and their hospitality great.

    Travel Month: Jun 2023

    Room: Deluxe with View

    2.0

    Experience about the hotel.

    abhishek k.group

    The condition of the room was ok but the facilities were not. 1. The bedsheets were very dirty, one of my friend got iching because of it. 2. A/c was not working as a/c, it seems like they were out of gas. 3. When i asked for a/c remote battery they just took remote from another room and set the temperature but didn't gave batteries to me. 4. Tv was not working, it is included in booking but they didn't provide that to us. 5. Room was very exhausted and smelling very bad as they very close and not maintained properly. 6. No tissue paper or toilet paper was provided. 7. Shower was not working. 8. Many more bad things happened and character limit is also less so i am stopping here.

    Travel Month: Jun 2023

    Room: Deluxe with View

    1.0

    Horrendous hotel

    david v.loyalty-iconfamily

    Let me first start with the rooms, when we entered the beds were unmade and the bedsheets, pillows were extremely dirty and when we asked to change the sheets they simply just took the sheets form another room and just placed it on the bed without even making it. Next the toilet, the toilet was so dirty and gross that when i entered it i nearly vomited the smell was unimaginable. That was the breaking point where we decided to book another place and leave immediately. If you are planning on staying here i highly suggest you look somewhere else as this hotel is not good at all.

    Travel Month: May 2023 (3-Night Stay)

    Room: Deluxe with View

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    Capital O Shimaya has replied on Wed May 31 16:19:24 IST 2023

    We are extremely sorry to hear about this, David Vanlalremruata! We are working hard to deliver great service experience each time when someone visits our hotel. Looking forward to enhancing your experience with us. Regards, Lisa

    4.0

    Very good service as well as behaviour of hotel staff

    pramod k.family

    Very good service as well as behaviour of hotel staff beautiful swimming pool easy approach from main road supportive owner behaviour also

    Travel Month: May 2023

    Room: Deluxe with View

    Capital O Shimaya has replied on Wed May 31 16:19:22 IST 2023

    Hey Pramod! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Lisa

    5.0

    Nice

    ankit r.group

    Nice

    Travel Month: Apr 2023

    Room: Deluxe with View

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    Capital O Shimaya has replied on Sun May 07 14:52:56 IST 2023

    Thank you so much for the wonderful rating, ankit rajpurohit! it gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we'll put in our continuous efforts to retain this smile forever ) regards, hemant

    2.0

    Poor experience

    hitesh m.business

    My stay experience here was poor. Rooms were dirty, even linen was also very dirty. If you want to use swimming pool you have to pay extra for that. I have reached 1-2 hr early then check in time so owner charged 500rs extra and didn't provide any slip also.

    Travel Month: Apr 2023

    Room: Deluxe with View

    Capital O Shimaya has replied on Wed May 31 16:12:13 IST 2023

    We are extremely sorry to hear about this, Hitesh Maheshwari! We are working hard to deliver great service experience each time when someone visits our hotel. Looking forward to enhancing your experience with us. Regards, Lisa

    1.0

    Horrible Hotel

    yumit k.couple

    As i reached the property there's no dedicated staff.just one casual guy and one old lady trying to avoid our stay as it was prepaid. As we went to checkout the room half of the hotel was under renovation . The room he showed us was unacceptable. Dirty room smelling of paint heavily and comparative to pictures this was shocking. The whole property is not in good state. It left us no choice to move from there within 15 min. Terrible experience with this property.

    Travel Month: Apr 2023

    Room: Deluxe with View

    Capital O Shimaya has replied on Wed May 31 16:10:41 IST 2023

    Hi, we never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Tim.

    2.0

    Poor property

    prajjwal v.couple

    Property is not clean no wifi no tv no hot water. Totally not good.

    Travel Month: Jan 2023

    Room: Deluxe with View

    1.0

    Terrible Stay

    ashish.

    terrible

    Travel Month: Dec 2022

    Room: Deluxe with View

    3.0

    Time pas

    ashok k.family

    Acha ha tha fir ho skta h or kaya

    Travel Month: Dec 2022

    Room: Deluxe with View

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