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About Property
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Deluxe with View
Fits 2 Adults
₹ 2,998Per Night:
Subhash Nagar
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Check-in: 12 PM | Check-out: 11 AM
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Location rated 3.0 by guests
What guests said
Guests appreciated the easy access from the main road and proximity to the area, but noted concerns about cleanliness and safety. Several mentioned unhygienic conditions and poor maintenance as significant drawbacks. The mixed reviews reflect both the advantageous location and serious operational issues, creating a dissatisfactory experience for many.
Property Rules at Capital O Shimaya
Couple, Bachelor Rules
Unmarried couples/guests with Local IDs are allowed.74 Ratings, 45 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property appears to have serious issues, with multiple reviews highlighting an unpleasant smell in rooms, unclean bathrooms, and broken locks. Guests reported a lack of basic amenities like Wi-Fi, TV, and even toiletries. The staff's behavior was frequently criticized as rude and unhelpful. Many were shocked by the significant discrepancies between the photos and the actual condition of the property. Overall, it seems like a place to avoid due to hygiene concerns and poor service.
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Average Stay
Property good Food ok Location ok Facilities is not good
Room: Deluxe with View
Have a better option
Won’t recommend for anyone to travel....
Room: Deluxe with View
Poor Stay
It did not look as photos uploaded. Staff and management is not good there was no facility
Room: Deluxe with View
Very bad
Toilet not rep-ire and ac not a room not get facility door caretaker not available very bad tv no on the room
Room: Deluxe with View
Mat lena bhool se bhi. Ghatia log hai
Bhai agr free me bhi rahne ko mile to mat rahana yaha jan meal our izat sab ka khatri haii. Mat lena bhool se bhi.
Room: Deluxe with View
Very bad experience in hotel
Very bad experience with hotel o shimaya no room service, not staff support, rooms are dirty, not given towels, soaps etc at room and every time demanding money all staff and hotel owner's it very bad experience with hotel and with make my trip
Room: Deluxe with View
worst room unhygienic 🤢🤢
Very bad experience worst hotel in whole Dehradun. Unhygienic plus hotel owner is so rude. Expensive but not worth it according to price
Room: Deluxe with View
The dirtiest hotel
When i booked this hotel, i paid for breakfast along with the room. And when i stayed in the hotel, i did not get breakfast. Told that we stopped breakfast 2 years ago, while i gave pay. Have never seen a worse hotel than this in my life. The bathroom was so dirty that i didn't even feel like taking a bath in it. Even for the water bottle, rupees were being taken separately. Want to tell my brothers and sisters. You can book any hotel but do not do it in dehradun. This has been the dirtiest hotel of my life so far.
Room: Deluxe with View
Terrible Stay
M not stay there because this property is too bad too bad rooms. I am not stay there. Because room is too bad
Room: Deluxe with View
Terrible Stay
Staff was very rude and was misbehaving
Room: Deluxe with View
Perfect for holiday
I would love to visit and stay here again. . . Price affordable everything good. Staff and their hospitality great.
Room: Deluxe with View
Experience about the hotel.
The condition of the room was ok but the facilities were not. 1. The bedsheets were very dirty, one of my friend got iching because of it. 2. A/c was not working as a/c, it seems like they were out of gas. 3. When i asked for a/c remote battery they just took remote from another room and set the temperature but didn't gave batteries to me. 4. Tv was not working, it is included in booking but they didn't provide that to us. 5. Room was very exhausted and smelling very bad as they very close and not maintained properly. 6. No tissue paper or toilet paper was provided. 7. Shower was not working. 8. Many more bad things happened and character limit is also less so i am stopping here.
Room: Deluxe with View
Horrendous hotel
Let me first start with the rooms, when we entered the beds were unmade and the bedsheets, pillows were extremely dirty and when we asked to change the sheets they simply just took the sheets form another room and just placed it on the bed without even making it. Next the toilet, the toilet was so dirty and gross that when i entered it i nearly vomited the smell was unimaginable. That was the breaking point where we decided to book another place and leave immediately. If you are planning on staying here i highly suggest you look somewhere else as this hotel is not good at all.
Room: Deluxe with View
Capital O Shimaya has replied on Wed May 31 16:19:24 IST 2023
We are extremely sorry to hear about this, David Vanlalremruata! We are working hard to deliver great service experience each time when someone visits our hotel. Looking forward to enhancing your experience with us. Regards, Lisa
Very good service as well as behaviour of hotel staff
Very good service as well as behaviour of hotel staff beautiful swimming pool easy approach from main road supportive owner behaviour also
Room: Deluxe with View
Capital O Shimaya has replied on Wed May 31 16:19:22 IST 2023
Hey Pramod! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Lisa
Nice
Nice
Room: Deluxe with View
Capital O Shimaya has replied on Sun May 07 14:52:56 IST 2023
Thank you so much for the wonderful rating, ankit rajpurohit! it gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we'll put in our continuous efforts to retain this smile forever ) regards, hemant
Poor experience
My stay experience here was poor. Rooms were dirty, even linen was also very dirty. If you want to use swimming pool you have to pay extra for that. I have reached 1-2 hr early then check in time so owner charged 500rs extra and didn't provide any slip also.
Room: Deluxe with View
Capital O Shimaya has replied on Wed May 31 16:12:13 IST 2023
We are extremely sorry to hear about this, Hitesh Maheshwari! We are working hard to deliver great service experience each time when someone visits our hotel. Looking forward to enhancing your experience with us. Regards, Lisa
Horrible Hotel
As i reached the property there's no dedicated staff.just one casual guy and one old lady trying to avoid our stay as it was prepaid. As we went to checkout the room half of the hotel was under renovation . The room he showed us was unacceptable. Dirty room smelling of paint heavily and comparative to pictures this was shocking. The whole property is not in good state. It left us no choice to move from there within 15 min. Terrible experience with this property.
Room: Deluxe with View
Capital O Shimaya has replied on Wed May 31 16:10:41 IST 2023
Hi, we never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Tim.
Poor property
Property is not clean no wifi no tv no hot water. Totally not good.
Room: Deluxe with View
Terrible Stay
terrible
Room: Deluxe with View
Time pas
Acha ha tha fir ho skta h or kaya
Room: Deluxe with View
Other properties by in Dehradun
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Very good service as well as behaviour of hotel staff
PRAMOD KUMAR RATHOR
Very good service as well as behaviour of Capital O Shimaya staff beautiful swimming pool easy approach from main road supportive owner behaviour also
Nice
ankit rajpurohit
Nice
Perfect for holiday
Chandan Rai
I would love to visit and stay here again. . . Price affordable everything good. Staff and their hospitality great.
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