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Review Of Capital O Hotel Konar Inn0123401234

Kopar Khairane, Navi Mumbai | 2.2 km drive to Millenium Business Park

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.1
    Good

    115 Ratings, 53 Reviews

    excellent
    23%
    very good
    20%
    average
    23%
    poor
    10%
    bad
    24%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 2
    • 4
    • 5
    • 5
    • 3
    • 3
    • 3
    • 1
    • 2

    Rating Categories

    • Location3.6
    • Cleanliness3.8
    • Room4.1
    • Food2.6
    • Hospitality4.1
    • Value For Money3.8
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property has a decent location close to the station with good cab connectivity. Guests appreciate the cleanliness and supportive staff. However, many highlight issues with room size, maintenance, and poor service, including missing amenities and inadequate response from staff. While food quality could improve, it’s considered a budget-friendly option for short stays, especially for business travelers.

    Sort by:

    Positive first
    3.0

    Average Stay

    yash d.couple

    location is good but room service can be done more better overall great experience. washroom were quite small.

    Travel Month: Oct 2025

    Room: Deluxe with City View

    4.0

    Good Stay

    venkat r.family

    everything good except location and surroundings.when rains surrounding s looks very dirty. rest all o

    Travel Month: Aug 2025

    Room: Deluxe with City View

    • user photos
    4.0

    Good Stay

    avinash a.

    Rooms are clean and neat but the only thing is it’s not that big. Don’t have any pics

    Travel Month: Dec 2024

    Room: Deluxe with City View

    1.0

    location is the main concern

    solo

    This place is in industrial area , smells terrible cleaning not up to the mark as well. Staff forget what you ordered all the time

    Travel Month: Sep 2024

    Room: Deluxe with City View

    3.0

    Ambience is not up to the mark. Services are average.

    bhaskar r.loyalty-iconfamily

    Definitely i had bad experience or suprised once i visited the hotel from airport as ambiance was totally different from what it is photos. Location wise this is in industrial area and road is always parked with lorries and drianage flowing on the road. Night we get chemical odor from near by industries difficult to bear all through the night. My bad is that i paid for 10 days stay in advance which i cannot cancel. In spite of trying with customer care i cannot cancel my booking or move to another hotel. Once go inside the hotel rooms are clean and good. As smoking is allowed it corridors smells. People are helpful but services are not up to the mark. Geyser are not available in rooms so hot water is available only after 7. 30 am. I can only suggest this hotel only when you are staying for a day or two as it is a little cheaper when compared to the other hotels.

    Travel Month: Aug 2024 (11-Night Stay)

    Room: Deluxe with City View

    3.0

    Average Stay

    salman a.

    At such an amount there should be decent service aspected, the condition of towels were totally disgusting, on bedsheet there was a visible mark of previous users used, no complimentary water bottle provided even after asked, water geser was not working and were not informed before, had a very bad experience, a huge amount of money has been wasted and the make my trip is totally responsible for this loss

    Travel Month: Jun 2023

    Room: Deluxe with City View

    1.0

    Unpleasant experience

    pranav m.loyalty-iconsolo

    Bed sheets and blanket were very dirty and room smelled like cigarette alot. There were stains of food on all bedsheets and the pillow covers were also very dirty.

    Travel Month: Jun 2023

    Room: Deluxe with City View

    2.0

    Experience

    patel j.business

    One of the worst hotel experience in my life, very bad service, tv and hot water also not working, even food was also bad.

    Travel Month: May 2023

    Room: Deluxe with City View

    3.0

    Average Stay

    rajkumar s.loyalty-icon

    Hotel is good but employees not well

    Travel Month: Mar 2023

    Room: Deluxe with City View

    3.0

    Room & bathrooms

    mrityunjay t.couple

    Bathrooms are small, and the wall of rooms are not in good condition wall are affected by the water leaking

    Travel Month: Jan 2023 (3-Night Stay)

    Room: Deluxe with City View

    1.0

    Everything was pathetic

    vikas g.business

    Pathetic. Horrible stay. Checked out one night early. Even after prepaid

    Travel Month: Jan 2023 (4-Night Stay)

    Room: Classic (2X)

    1.0

    Very rude staff and dirry room

    udit s.family

    The staff was pathetic and rude they did not provide breakfast as well gave some very lame excuse. Promised a bigger room but gave a very small room. The sheets were dirty and unchanged.

    Travel Month: Jan 2023

    Room: Deluxe with City View

    1.0

    Terrible Stay

    shrikant g.loyalty-icon

    The rooms are pathetic, the behaviour of the staff is rude, the charges taken for the breakfast but denied for the breakfast. Not going to recommend to anyone

    Travel Month: Jan 2023

    Room: Deluxe with City View

    1.0

    Terrible Stay

    abhishek t.

    I book a room twice evey time the hotel manager is asking for extra pay at hotel when check in. I said him i was book twice. Then also he said i dint hv good rooms only one room left u come on your risk. If u wnt stay it otherwise no problem. Twice i book he's hotel but very baad behavior of manager if the customer was preffring hes hotel twice it means. M giving the value to he's hotel and the manager saying i come i hv only 1 room left u like stay it or live it. If i book a room soo i need that same room when i was checkin the hotel. Worst thing he was charging extra money. N i deny to pay and cancel the booking

    Travel Month: Dec 2022

    Room: Deluxe with City View

    1.0

    Poor review for family stay

    akash t.family

    The hotel manager said that the booking was confirmed and charged extra cash even though the booking was confirmed and money was paid online. No toiletries (brush, paste, towels, slippers) was provided, you have to pay the hotel to get it for you. Complimentary water bottles were not given. After asking them multiple time we were told that we can give one water bottle per room, which is strange because every hotel gives 2 complimentary water bottle everyday. Difficulty to pick up food delivery by zomato and swiggy. Every time you need to ask them to unlock the main entrance.

    Travel Month: Oct 2022

    Room: Deluxe with City View

    • user photos
    1.0

    Terrible Stay

    pritish n.

    the room was terrible… full of bugs and ac was not working… they asked me to adjust in that room instead of giving an ac room

    Travel Month: Oct 2022

    Room: Classic (2X)

    2.0

    Hotel stay is good but pricing is not good

    aniket.couple

    I booked for 1 day and already paid for 1000rpBut while check-in they asked for extra 500rp

    Travel Month: Sep 2022

    Room: Deluxe with City View

    Capital O Hotel Konar Inn has replied on Thu Nov 03 14:39:06 IST 2022

    Hi, aniket ! we never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, time

    1.0

    Rude Staff and Charging extra cash , Worst rooms

    pujan r.couple

    the hotel staff is very under experienced , with no manners on how to handle client service. Plus Very rude and showing sympathy to us that they provided us room or else they wouldn't have to any customer just cause I booked Horrible experience do not entertain this hotel.

    Travel Month: Sep 2022

    Room: Deluxe with City View

    Capital O Hotel Konar Inn has replied on Thu Nov 03 14:39:06 IST 2022

    Hi, pujan! we never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, time

    1.0

    Extra none y laundering

    suman g.business

    When i get to the hotel there are saying that they cannot give the room for the booked rate and they have already mentioned. And to get my room i had to spend 500 rs etc and there is bo bill for that. very pathetic service bathroom was not clean and no amenities very very poor

    Travel Month: Aug 2022

    Room: Classic (2X)

    1.0

    Terrible experience

    samir s.loyalty-iconfamily

    Room was under construction and stinking.

    Travel Month: Jul 2022

    Room: Deluxe with City View

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