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You are booking hotel for more than 30 days
Belapur CBD, Navi Mumbai | 1.5 km drive to ITC Park
258 Ratings, 128 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property features a convenient location with easy access to nearby restaurants and cafes. While some guests appreciated the spaciousness of the rooms and the friendly staff, many highlighted issues with cleanliness, such as dirty bedsheets and unkempt bathrooms. Internet and room service delays were common complaints, and food quality did not meet expectations. Overall, despite a few positive experiences, a significant number of guests found the property's upkeep and service lacking.
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Average Stay
The hotel has a great location, but the rooms are quite average and the service is just ordinary. Suitable for a short stay if you’re not expecting much comfort.
Room: Elite Room
Hotel Grande 51 has replied on Wed Jul 30 16:20:24 IST 2025
Dear Mr. Hastak, Namaste! Thank you for sharing your feedback. We’re glad you liked the location and have noted your comments on room comfort and service. We’ll work on improving the overall experience and hope to welcome you again. Best Regards, Management - Hotel Grande 51
Excellent Stay
Grand 51 hotel not good nd not good service
Room: Classic Room
Hotel Grande 51 has replied on Sat Aug 02 11:46:29 IST 2025
Dear Mr. Padhiyar, Namaste! We’re sorry to hear about your experience. We sincerely apologize for the inconvenience caused and request you to get in touch with the hotel directly so we can better understand and resolve your concerns. Best Regards, Management - Hotel Grande 51
Good Stay
Locetion is good staff aloso good but brekfast is not good
Room: Grande Suite
Hotel Grande 51 has replied on Tue Jun 24 16:51:02 IST 2025
Dear Mr. Shah, Namaste! Thank you for your feedback. We’re glad to know you appreciated the location and our staff. However, we’re sorry to hear that the breakfast did not meet your expectations. Your feedback has been noted, and we will work on improving the quality and variety. We look forward to welcoming you again at JMC Hotel The Moon, Pithampur and offering you a better experience. Best Regards, Management - Hotel Grande 51
Terrible Stay
This property was rated very high at some point however my experience is horrible. The entire hotel need uplift in all departments. The management acknowledged that.
Room: Classic Room
Hotel Grande 51 has replied on Wed Jul 09 12:45:27 IST 2025
Dear Mr. Bardhan, Namaste! Thank you for sharing your honest feedback. We regret to hear that your experience did not meet expectations and truly apologize for the inconvenience caused. Your comments regarding cleanliness, value, and overall upkeep are taken seriously, and necessary steps are being planned for improvement. We appreciate your patience and hope to have the opportunity to serve you better in the future. Best Regards, Management - Hotel Grande 51
Good Stay
Spacious room . Clean. Reception/ room srvice/ housekeeping staff were courteous and efficient. Value for money.
Room: Classic Room
Hotel Grande 51 has replied on Mon Jun 16 13:13:06 IST 2025
Dear Guest, Namaste! Thank you for your valuable feedback. We’re glad to know you appreciated our spacious and clean rooms, courteous and efficient staff, and found your stay to be value for money. Your kind words encourage us to maintain and enhance our service standards. We look forward to welcoming you again for another pleasant stay! Best Regards, Management - Hotel Grande 51
Hotel reviews
businessAll 👍 good The staff's behaviour was nice. The location was easy to find. Room cleaning is great
Room: Grande Suite
Hotel Grande 51 has replied on Sat Mar 08 14:52:36 IST 2025
Dear Ms. Sharm, Thank you for your feedback. We are glad you had a great stay and found the room clean as per the standards. We look forward to welcome you again soon. Management - Hotel Grande 51
Strictly not recommended.
worst experience. bedsheets were dirty. There was issue of internet, they took 5 hrs to solve. I called up for room cleaning. Room service came after 4 hours. For 2 hr early check in they charged me 2k extra.
Room: Elite Room
Hotel Grande 51 has replied on Fri Feb 28 15:24:25 IST 2025
Dear Mr. Kumar, We sincerely regret to hear about your experience. We truly value your feedback and would appreciate the opportunity to make things right. Please feel free to reach out to us direct
Terrible Stay
So dirty. Not clean
Room: Classic Room
Hotel Grande 51 has replied on Thu Dec 05 18:10:01 IST 2024
Dear Mr. Avishek, Namaste! We apologize for the inconvenience caused to you and regret not meeting your expectations. We would like to know in detail about your experience at our property in order to put corrective measures in place. Hope to see you soon again. Warm Regards, Management - Hotel Grande 51
Excellent Stay
I recently had the pleasure of staying at hotel grandee 51, and i must say, it exceeded my expectations in every way! the hotel's elegant ambiance, impeccable service, and top-notch amenities made my stay truly unforgettable. *highlights* - spacious and tastefully decorated rooms with comfortable beds - friendly and attentive staff, always ready to assist - delicious breakfast options and excellent room service - perfect location for exploring the city - cleanliness and hygiene maintained to the highest standards *standout experience* the staff at hotel grandee 51 went above and beyond to ensure my stay was comfortable. From helping with luggage to providing local recommendations, their warm hospitality made me feel right at home. *recommendation* if you're looking for a seamless blend of luxury, convenience, and exceptional service, look no further than hotel grandee 51. I highly recommend this fantastic hotel to anyone seeking an outstanding stay! *rating breakdown* - cleanliness: 5/5 - comfort: 5/5 - service: 5/5 - location: 5/5 - value: 5/5
Room: Elite Room
Hotel Grande 51 has replied on Thu Nov 21 13:15:48 IST 2024
Dear Mr. Swami, Namaste! Thank you for your incredible review! We’re thrilled to hear that your stay at Hotel Grandee 51 exceeded expectations and left such a positive impression. Your detailed highlights and generous compliments mean the world to us. We’re especially glad you found the rooms spacious and well-decorated, enjoyed the delicious breakfast options, and appreciated our staff’s attentive and warm hospitality. It’s always our goal to ensure every guest feels at home, and we’re delighted that our efforts made your stay truly special. Your kind words inspire us to continue providing a seamless blend of luxury, comfort, and exceptional service. Thank you for recommending us so highly, and we can’t wait to welcome you back for another outstanding stay! Warm regards, Management - Hotel Grande 51
Pathetic stay not recommended for official tour
No proper hygiene and poor services seems to be poor toiletries and sheets with stains. No cleanliness and not recommended for official stay seems be an hourly hotel and no breakfast facility food quality is pathetic had to order from outside
Room: Classic Room
Hotel Grande 51 has replied on Mon Oct 14 13:29:28 IST 2024
Dear Mr. Chandan, Namaste! We sincerely apologize for the disappointing experience you had during your stay. Your feedback about the hygiene, services, and overall cleanliness is deeply concerning, and it is not reflective of the standards we strive to maintain. We regret that our amenities and food quality did not meet your expectations, and we are taking your comments seriously to address these issues with our team. We truly value your feedback as it helps us improve, and we hope you will give us another chance to provide you with a much better experience in the future. Best regards, Management - Hotel Grande 51
Average Stay
business1. Room key with hotel staff! 2. Electric switch board found open condition 3. Bath towels keep on bed 4. Internet facility on gust demand 5. Balcony / gust sitout is not water proofed 6. Cafeteria foud at on terrace, not covered, during buffet food served on demand
Room: Grande Suite
Hotel Grande 51 has replied on Sat Oct 05 13:23:33 IST 2024
Dear Mr. Kutty, Namaste! Thank you for taking the time to share your feedback. We apologize for the inconveniences you encountered during your stay. The issues you highlighted, including the room key situation, the open switchboard, and the placement of bath towels, are concerning and do not reflect the standards we aim to maintain. We will address these concerns with our team to ensure improvements are made. We appreciate your comments regarding the internet access, balcony, and cafeteria. Your input helps us enhance the guest experience, and we will work to rectify these issues. We hope you’ll consider giving us another opportunity in the future. Best Regards Management - Hotel Grande 51
Poor hotel
Dirty towels, no lt even a soap, no power point working, no one attended intercom phones. Wrong information about the bill issuances.
Room: Classic Room
Hotel Grande 51 has replied on Fri Aug 30 11:24:09 IST 2024
Dear Mr. Paraparan, Namaste! Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you encountered during your stay, including the cleanliness of the towels, lack of amenities, non-functional power points, and unresponsive service. We are also sorry for any confusion regarding your bill. Please know that your feedback is extremely important to us, and we will be addressing these concerns with our team immediately to ensure they are rectified. This is not the standard of service we strive to provide, and we regret that we did not meet your expectations. We hope you might consider giving us another chance to provide you with the quality experience that you deserve. Best regards, Management - Hotel Grande 51
Good Stay
The rooms are a bit old, but comfortable. Breakfast spread is ok.
Room: Classic Room
Hotel Grande 51 has replied on Tue Apr 23 13:25:28 IST 2024
Dear Mr. Jayadevanna, Namaste! Thank you for sharing your positive ratings and feedback with regard to your recent experience. We are glad you were comfortable during your stay and liked the breakfast options. Please be assured we have raised it to the management to revamp the room and please be assured the same inconvenience will not be caused again It was indeed a pleasure to serve you and we look forward to welcoming you back again soon. Best Regards
terrible Grande 51
groupIt was the worst stay ever. The hotel is just 1 single floor while pictures show its multi-storey type. 2. the staff don’t have basic etiquette’s of how to talk with customers. 3. Rooms were Dirty. Furniture was torn chair cover was torn. 4. most of the time Breafast area was so small it’s was very difficult to stand there. 5. Torn towel . 6. Dirty balcony. Broken bed rest with Fungus. . Broken washroom partition
Room: Elite Room
Hotel Grande 51 has replied on Mon Apr 08 15:00:57 IST 2024
Dear Mr. Verma, Namaste! We thank you for taking the time to share your honest feedback and would like to take this opportunity to apologize for the inconvenience you faced during your stay with us. We have raised the issues highlighted by you with our team internally and wish to inform you that corrective measures have been put in place to ensure you a smooth stay on your next visit. Best Regards
Good stay
soloThe location is good, the room was clean and tidy. The staff was friendly. Food was very good. Wifi was working fini
Room: Classic Room
Hotel Grande 51 has replied on Mon Apr 08 14:53:14 IST 2024
Dear Mr. Jayadevanna, Namaste! Thank you for sharing your positive ratings and feedback with regard to your recent experience. It was indeed a pleasure to serve you and we look forward to welcoming you back again soon. Best Regards,
Terrible
It was just terrible. Hygiene wise if i speak, cockroaches all over the place, i asked to king size bed and what they did was joined two small beds together which was uncomfortable.
Room: Classic Room
Hotel Grande 51 has replied on Mon Apr 08 14:51:56 IST 2024
Dear Prakash, Namaste! We sincerely apologise for the inconvenience you faced. Please be ensured that we have put in place immediate corrective measure and will ensure you a pleasant experience in the near future. Warm regards,
Terrible Stay
Hotel was not upto the mark as per charges per day. It's a very old hotel and not having proper door locks, torn out chairs and etc. Only wash room was ok as required. Even the balcony area and many others was not cleaned since long and found room much dusty
Room: Elite Room
Hotel Grande 51 has replied on Thu Jan 25 10:49:19 IST 2024
Dear Mr. Prasad, Namaste! We are disheartened on reading your negative feedback on your recent stay. Please accept our sincere apologies on the inconvenience caused to you. We hope you treat this incident in isolation as such incidents do not represent our standards of service. We shall implement corrective measures and you'll see a marked improvement on your next visit. Best Regards,
Spacious rooms in a good location
Spacious rooms. Enough options to eat around. Clean rooms, good place overall. Staff is helpful and parking available
Room: Classic Room
Hotel Grande 51 has replied on Tue Jan 16 16:23:28 IST 2024
Dear Mr. Parvez, Namaste! Thank you for sharing your positive ratings concerning your recent experience. It was indeed a pleasure to serve you and we look forward to welcoming you back again soon. Best Regards, Management - Hotel Grande 51
Terrible Stay
Not well maintained, dirty washrooms terrible service
Room: Grande Suite
Hotel Grande 51 has replied on Tue Dec 12 15:21:04 IST 2023
Dear Mr. Mehra, Thank you sharing your valuable feedback
Stay was amazing. Room
coupleGood, room was neat and clean, good service, food need to improve. Else ok, provided all materials like soap
Room: Grande Suite
Hotel Grande 51 has replied on Fri Dec 08 18:04:01 IST 2023
Dear Mr. Arun, Namaste! We are delighted to see you share your valuable feedback in regard to your stay at our property. We are pleased to know you enjoyed ambience and the service by our hospitable staff. Also, we look forward to welcoming you soon again. Warm Regards,
Nerul
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