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Review Of Super Townhouse PBG Mall Vashi0123401234

Vashi, Navi Mumbai | 1.9 km drive to Fortis Hiranandani Hospital

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.0
    Good

    533 Ratings, 245 Reviews

    excellent
    18%
    very good
    23%
    average
    22%
    poor
    13%
    bad
    24%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 3
    • 1
    • 4
    • 1
    • 4
    • 1
    • 1
    • 2

    Rating Categories

    • Location3.5
    • Cleanliness3.6
    • Food2.4
    • Hospitality3.8
    • Value For Money3.4
    • Facilities2.8
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    Reviews Summary

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    The property has a prime location, with easy access to eateries and transport. However, cleanliness is a major concern, with multiple reports of dirty rooms, cockroaches, and unkempt linen. Guests noted small room sizes and discomfort due to poor ventilation and malfunctioning ACs. While some appreciated the staff's politeness, others faced rude service. Facilities like breakfast were often not delivered as promised, and there were issues with additional charges. Overall, value for money seems questionable given the unsatisfactory hygiene and service levels.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    saurabh j.solo

    One of the worst property. Apart from being a small, smelly, dirty room with no ventilation, i had 7-8 more things sharing room with me - Cockroaches. Bed had bed bugs, kitchen was closed due to pent issue and still they were serving food. Not a hotel anyone shoudl stay in

    Travel Month: Sep 2025

    Room: Classic

    1.0

    Terrible Stay

    tejassinh b.family

    no hygiene. no pest control..............

    Travel Month: Aug 2025

    Room: Classic

    2.0

    Highly Disappointed – Unhygienic & Noisy

    mithil r.couple

    Definitely a waste of money. For the high price they charge, the room quality was pathetic. Cockroaches were crawling everywhere — even on the bed! The TV wasn’t recharged, the landline didn’t work, and the door lock felt unsafe. The bathroom was dirty, the basin tap was loose, and the entire place felt neglected. Constant construction noise outside made it worse. This place clearly doesn't care about guest comfort or hygiene. Avoid at all costs.

    Travel Month: Jul 2025

    Room: Classic

    1.0

    Stinky and dirty sub standard room

    sandeep n.business

    Super Townhouse Oyo Oak Vashi is a not maintained properly. Leaky AC, dirty rooms, poor staff and below standard stinky rooms

    Travel Month: May 2025 (4-Night Stay)

    Room: Classic

    • user photos
    • user photos
    • user photos
    2.0

    They should be cautioned for this unhealthy/ unhygienic accommodation

    perfact t.couple

    2nd to 4th May I stayed there for 3 nights. The room was full of cocroches. After they applied pesticides twice a day it was all around. entrance door behind, washroom door back side, inside cupboard and roaming around table, beds and all my luggages.

    Travel Month: May 2025 (3-Night Stay)

    Room: Classic

    • user photos
    • user photos
    • user photos
    1.0

    worst experience

    sajil s.solo

    this was not expected from mmt here I am accompanied by mosquito cockroaches and rats in room worst experience ever had

    Travel Month: Apr 2025

    Room: Classic

    • user photos
    • user photos
    1.0

    Don't even risk to try.

    priyasha p.couple

    This is place is soo filthy, we literally tried to shift rooms 4 times all of the rooms are full of cocroaches and super untidy. The bedsheets had stains. Sometimes even tears. A couple of beds had bedbugs. The rooms are so dirty you wouldn't even want to step in. Also room size is soo small. It looks very large in the picture.

    Travel Month: Mar 2025

    Room: Classic

    1.0

    Terrible Stay

    rohit a.

    There was no room service at all even no hand wash and proper soap in washroom, room and washroom was sticky and smells. Bed was not changed and pillows. Tv was not working and wall of the room was so dirty

    Travel Month: Jan 2025

    Room: Classic

    1.0

    terrible stay

    jithin r.loyalty-iconcouple

    terrible stay, stinky rooms, worst experience. breakfast was not provided even after booking for the same

    Travel Month: Jan 2025

    Room: Classic

    2.0

    Poor Stay

    ganesh a.

    Tap broken, ac not working properly no remote less, un tidy room, complemetry brake charged

    Travel Month: Jan 2025

    Room: Classic

    1.0

    Terrible Stay

    shreya c.

    I was asked to pay an extra of 1500, to the hotel, because of a stain on the bed sheet, a cost which is both not true, and an intentionally tried to shame their guests, into paying this hush hush few. Additionally they had taken money from me, for bottle service, but didn’t give me my change back

    Travel Month: Dec 2024

    Room: Classic

    4.0

    Good Stay

    raj s.

    The hospitality was excellent. The food was great. The ambience too is very good.

    Travel Month: Dec 2024

    Room: Classic

    4.0

    Good service

    sujay b.business

    Stay was good and service was also good. I was on a business trip hotel is on good location and staff is also polite and helpful.

    Travel Month: Dec 2024

    Room: Classic

    4.0

    Good Stay

    parth d.

    The hotel ambience was too good and had all the amenities as described good and comfortable stay

    Travel Month: Nov 2024

    Room: Classic

    5.0

    Comfortable layout

    chandan.business

    A peaceful retreat with helpful staff and a cozy room. Everything was sorted efficiently.

    Travel Month: Nov 2024

    Room: Classic

    5.0

    Excellent Stay

    manish s.business

    The hotel's location was great for getting around, and we had a very relaxing experience during our stay.

    Travel Month: Nov 2024

    Room: Classic

    2.0

    Poor Stay

    taskeen k.business

    First of all the room provided did not have the amenities that were offered, second of all the ac was not working and there was hardly any cooling and third of all the room had flies and mosquitos and the mosquito repellent did not have proper refill and we asked him to provide a new refill to which he denied and after lot of argument he changed the room, i that room also the shower latch was not working. I had a pathetic experience.

    Travel Month: Nov 2024

    Room: Classic

    1.0

    Terrible Stay

    boaz m.loyalty-iconcouple

    Cockroaches everywhere, awful smell bad facility and impolite staff. Not recommended at alll.

    Travel Month: Nov 2024

    Room: Classic

    1.0

    Terrible Stay

    manjunath s.couple

    location was good , but room was not clean.. so many flies inside the room.. door lock was not working.. tea and water price were too much higher. 3rd class tea for Rs 30. and 1 litre water bottle cost 30. other hotels having Rs 20. very bad experience.. not safe

    Travel Month: Nov 2024

    Room: Classic

    • user photos
    • user photos
    5.0

    Tidy feel

    advit p.business

    The room was neat, and the hotel had a calm vibe. The staff made sure we had everything we needed.

    Travel Month: Oct 2024

    Room: Classic

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