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Review Of Capital O Geeta Palace

Nerul, Navi Mumbai | 8.7 km drive to Navi Mumbai International Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.6
    Average

    29 Ratings, 14 Reviews

    excellent
    14%
    very good
    21%
    average
    14%
    poor
    17%
    bad
    34%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 5
    • 4
    • 2
    • 3
    • 1
    • 1
    • 4
    • 1
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Rooms are very small and not well-maintained.
    • Staff are rude and indifferent, leading to a bad experience.
    • Extra charges are common and often unexpected.
    • Room service bills can be inflated, causing frustration.
    Read more

    Sort by:

    Positive first
    2.0

    Poor Stay

    saurabh m.

    It was average. Rooms were very small.

    Travel Month: Jan 2024

    Room: Classic

    1.0

    Terrible Stay

    mohandas s.group

    Hotel charged extra. Very bad experience.

    Travel Month: Jul 2023

    Room: Classic

    1.0

    Worst staff ever ❌❌

    sarvesh p.family

    Staff are terrible....front desk guys were worst and indifferent. They were very rude and charges extra for everything.

    Travel Month: Apr 2023

    Room: Classic

    Capital O Geeta Palace has replied on Wed May 31 16:22:59 IST 2023

    Sincere apologies, Parab! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey

    1.0

    please don’t go 🙏

    ketan g.loyalty-iconcouple

    Very bad experience They charge for night stay Very very horrible experience with this hotel staff have no manners how to interact with guest.

    Travel Month: May 2023

    Room: Classic

    • user photos

    Capital O Geeta Palace has replied on Wed May 31 16:19:16 IST 2023

    Hi, Ketan Gaikwad! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Lisa

    3.0

    Average Stay

    purushottam.

    Room was not ready at the visiting time. Had to wait for 3 hours. Room service bill was inflated while checking out.

    Travel Month: Apr 2023 (6-Night Stay)

    Room: Classic

    Capital O Geeta Palace has replied on Wed May 31 16:18:40 IST 2023

    We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

    3.0

    Average Stay

    shivam a.

    Hotela room is good but after online booking reception asking extra money

    Travel Month: May 2023

    Room: Classic

    Capital O Geeta Palace has replied on Wed May 31 16:19:10 IST 2023

    Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

    1.0

    Extra charges

    simran v.couple

    You guys are fake, we made a booking for different amount and at the hotel the manager asked me to pay 500- extra as it’s not in their tariff. Stop fooling your customers, i’m gonna share this pathetic experience with everyone i know, i’ve got around 70k followers so i’m definitely gonna tell this pathetic experience so that nobody uses your service. Liars!

    Travel Month: Mar 2023

    Room: Classic

    2.0

    Poor Stay

    soumya m.loyalty-icon

    your hotel room price not match with actual price. i have paid extra money to hotel. i don't understand why you do this. please suggest me how to manage my hotel room fair.

    Travel Month: Sep 2022

    Room: Classic

    4.0

    Great service and great ambiance of hotel & room

    aditya r.couple

    I got a great room like it was having a small dinning area for 2 people and comfortable

    Travel Month: Sep 2022

    Room: Classic

    4.0

    Hygiene

    mahesh g.business

    Not much hygiene as we were there for whole day but they didn't even changed towel or try to clean the bed

    Travel Month: Sep 2022

    Room: Classic

    1.0

    Terrible Stay

    sankara n.loyalty-iconsolo

    The bedsheet s were dirty they claim to have a restaurant but get food from the roadside vendors

    Travel Month: Aug 2022

    Room: Classic

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    raunaq.

    The owner was very ill mannered as if he was giving room for free. I would never ever go to that place and the owner was really rude and will bring down the sales if he continues with the same atritude. He also didnt give the stamp of the hotel on the bill and took 400 extra rupees for the stay besides what i paid at mmt. Give me discount code as is mentioned in this message

    Travel Month: Jul 2022

    Room: Classic

    1.0

    Property is located at a very isolated location.

    fds f.loyalty-iconbusiness

    Property is located at a very isolated location. No shops or restaurants around the even at a walking distance. Had booked the hotel for one day and when checked in after the check in time was told at the reception that room is not available and had to wait for 1 hrs to get the room.

    Travel Month: Jul 2022

    Room: Classic

    4.0

    Good Stay

    aishwarya s.

    the rooms were cozy and comfortable while talking about the bathrooms they were super hygienic and i would also like to mention about the convenience of reaching the destination, love the stay

    Travel Month: May 2022

    Room: Classic (2X)

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