The property has a great location near the Golden Temple and bus stand, making it easy to find. However, many guest reviews highlight issues with poor room conditions, such as bad odors, unclean linens, and no proper maintenance. The air conditioning often doesn't work, and the kitchen is claimed to be non-functional, leaving guests without breakfast options. Staff service receives mixed feedback, with some noting friendliness while others faced rude behavior. Cleanliness and hygiene seem to be consistent concerns as well.