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Review Of Urban Galaxy

Katra Ahluwalia, Amritsar | 2 minutes walk to Golden Temple

    User Rating & Reviews

    • everyone
    • group
    • couple
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    4.1
    Very Good

    848 Ratings, 516 Reviews

    excellent
    41%
    very good
    30%
    average
    14%
    poor
    8%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 4
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 4

    Rating Categories

    • Location4.0
    • Cleanliness4.0
    • Room4.1
    • Food3.6
    • Hospitality4.1
    • Value For Money3.9
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Excellent location just 2 minutes' walk from Golden Temple
    • Friendly and cooperative staff ensure a warm experience
    • Clean and well-maintained rooms, although some are compact
    • Delicious food, with homemade options available
    Read more

    Sort by:

    Positive first
    4.0

    Good Stay

    prabhakar v.family with 2 kids

    I had the best experience at (Hotel Name). Their exceptional hospitality, elegant rooms, and safe and secure environment were the best parts.🙂

    Travel Month: Nov 2025 (3-Night Stay)

    Room: Penthouse Room with Terrace and Work Desk

    • user photos
    • user photos
    4.0

    Service

    sachin s.family with 1 kid

    Every was very good... Good service and room. Staff was very good... But i want some upgrades for next stay.

    Travel Month: Nov 2025

    Room: Penthouse Room with Terrace and Work Desk

    5.0

    Excellent place to stay nearby Golden temple

    ajay g.couple

    Had a good stay at Urban Galaxy , staying here helped us on easily navigating the places nearby like Golden temple, Jallianwala Bagh, Partition museum etc.

    Travel Month: Oct 2025

    Room: Deluxe Room with Work Desk

    5.0

    good one

    sunil k.solo

    good property, and good staf behave, over all good experince thnx urban glax good property, and good staf behave, over all good experince thnx urban glaxy

    Travel Month: Oct 2025

    Room: Deluxe Room with Work Desk

    5.0

    best hote urban galaxy

    mithilesh g.

    my ratings 10 on 100 best hotel ever in whole Amritsar must stay here i find location from make my trip their foods and services are too good

    Travel Month: Oct 2025

    Room: Deluxe Room with Work Desk

    4.0

    Good Stay

    maninder s.family with 1 kid

    Comfortable and very nice stay. Very close to Golden Temple near Langar Hall. Booked Pent house, however did not liked the room and then on request upgraded to presidential suite by paying Few bucks. Pros: 1.Very Near to Golden Temple 2. Complimentary Ride from Busstand/Railway station on availability basis 3. Good cab service especially driver Mr Saab j 4. Good Reception service 5. In house kitchen with good food and on demand as well as outside food allowed. 6. Quiet and safe place 7. Cons: 1. Bathrooms are small and not that much cleaned as desired 2. Bathroom Mat not in good condition 3. Tv not working and especially no smart tv for connectivity through phone internet 4. House keeping needs to be active and knowledge full of details at the hotel. OVERALL looking forwarded to another stay and expect minor problems to addressed by the management

    Travel Month: Oct 2025

    Room: Penthouse Room with Terrace and Work Desk

    5.0

    Excellent Stay

    sukvinder s.family with 1 kid

    The stay was pleasant and very comfortable. Rooms were clean, staff was professional - added benefit of car parking availability, hotel provided driver to park car and less than 5 mins walk to Gurudwara is the what made this trip awesome for me and my family

    Travel Month: Sep 2025

    Room: Deluxe Room with Work Desk

    5.0

    nice stay in last ofSeptember

    barun d.family with 2 kids

    excellent stay at the hotel. booked penthouse room, but got a free upgrade to presidential suit. Room was excellent, staff behaviour is good. Food is good but little bit spicy.

    Travel Month: Sep 2025

    Room: Penthouse Room with Terrace and Work Desk

    5.0

    Excellent Stay

    hardeep s.family

    Awesome..all staff is very cooperative and polite ...rooms are clean and well maintained food quality is also very good

    Travel Month: Sep 2025

    Room: Deluxe Room with Work Desk

    5.0

    Excellent Stay

    keshav.family with 1 kid

    The location of the property was very much near to all iconic tourist places . Gurudwara was about 5 minutes walking Jalianwala bagh was 4 minutes walking . The food was very good and yummy.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe Room with Work Desk

    • user photos

    Urban Galaxy has replied on Thu Aug 21 13:07:53 IST 2025

    Hi Keshav, Thank you for your kind review! We’re glad you enjoyed the central location and tasty food. Your feedback is appreciated, and we look forward to welcoming you again soon.

    5.0

    Excellent Stay

    siddharth s.group

    The property is very near to the backside entrance of the Golden Temple. The food is also good and the facilities are good too.

    Travel Month: Aug 2025

    Room: Deluxe Room with Work Desk

    Urban Galaxy has replied on Thu Aug 21 13:09:48 IST 2025

    Hello Siddharth, Thank you for your feedback! We're glad you enjoyed the convenient location near the Golden Temple and liked the food and facilities. Hope to see you again soon!

    4.0

    Good Stay

    manav s.family

    Staff is nice and rooms, neat and clean, and everything is fine and good And hotel service is good and dinner and breakfast is also good

    Travel Month: Jun 2025

    Room: Deluxe Room with Work Desk

    Urban Galaxy has replied on Thu Aug 21 13:14:57 IST 2025

    Dear Manav, Thank you for your lovely review! We're happy to know you enjoyed your stay, found the rooms clean, and appreciated the food and service. It's great to hear everything met your expectations. We hope to host you again soon!

    4.0

    Good Stay

    kalpesh s.

    Staff was courteous and kind, food was amazing with parathas and delicious pickle. Though food was delayed but worth the delay. Looking back to visit again

    Travel Month: Apr 2025

    Room: Deluxe Room with Work Desk

    Urban Galaxy has replied on Thu Aug 21 13:16:49 IST 2025

    Hi Kalpesh, Thank you for the great feedback! We're happy to hear you found the staff courteous and enjoyed the food. We appreciate your patience with the delay in service and are glad it was worth the wait. Looking forward to welcoming you again soon!

    5.0

    Excellent Stay

    avneet k.

    Urban Galaxy has been a wonderful stay. The property is very close to Darbar Sahib. It's neat and clean. The people here are very hospitable. Paranthas are yummy! Thanks for a beautiful experience! Highly recommended!

    Travel Month: Apr 2025

    Room: Deluxe Room with Work Desk

    Urban Galaxy has replied on Thu Aug 21 13:19:23 IST 2025

    Hi Avneet, Thank you for sharing such lovely words! We’re really happy to know that you felt at home with us and enjoyed your time so close to Darbar Sahib. It’s wonderful to hear that our team made your stay special. We truly appreciate your recommendation and can’t wait to welcome you back for another memorable visit!

    3.0

    Average Stay

    soumitri r.

    The beds of the pent house were not clean, and the hotel didn’t provide any clean pillows or basic amenities. Our room was right next to the staff kitchen and drivers’ room, so it was noisy all the time. We paid for one night and expected a much better experience, which we unfortunately did not get.

    Travel Month: Apr 2025

    Room: Penthouse Room with Terrace and Work Desk

    Urban Galaxy has replied on Thu Aug 21 13:21:04 IST 2025

    Hi Soumitri, Thank you for your honest feedback. We’re really sorry to hear about the issues you faced with cleanliness and noise during your stay. This is definitely not the experience we want for our guests. Your comments have been shared with our team to make sure these concerns are addressed and improved. We appreciate you bringing this to our attention and hope you might give us another chance to provide a better stay in the future.

    5.0

    Excellent Stay

    amit d.family with 1 kid

    The Hotel was Good. Room was neat and clean, though soaps, paste etc were not provided, but washroom was neatly maintained. We had breakfast included in tariff, it was also good. Location is perfect nearly to main langar hall of Sri Golden Temple. Over all its perfect.

    Travel Month: Apr 2025

    Room: Presidential Suite with Balcony and Work Desk

    Urban Galaxy has replied on Thu Aug 21 13:23:27 IST 2025

    Hi Amit, Thanks so much for your kind words! We’re really happy to hear you felt comfortable with the cleanliness and enjoyed the breakfast. We appreciate your feedback about the toiletries and will definitely look into that to make your next stay even better. It means a lot to us that our location near the Langar Hall added to your experience. We’d love to welcome you back anytime!

    5.0

    Excellent Stay

    avneet k.

    Urban galaxy has been a wonderful stay. The property is very close to darbar sahib. It's neat and clean. The people here are very hospitable. Paranthas are yummy! thanks for a beautiful experience! highly recommended!

    Travel Month: Apr 2025

    Room: Deluxe Room with Work Desk

    Urban Galaxy

    Hi Avneet, It means a lot to us to hear such kind words from you! We’re so glad you felt comfortable and enjoyed your time here. Knowing that our hospitality and location made your stay special truly makes our day. Thank you for recommending us — we can’t wait to welcome you back for another memorable stay!

    5.0

    Must Stay Property

    vansh v.family

    Very good & amazing stay experience, food was good & property was too clean. This property is too near from golden temple.

    Travel Month: Apr 2025

    Room: Deluxe Room with Work Desk

    • user photos
    • user photos
    • user photos

    Urban Galaxy has replied on Thu Aug 21 13:42:41 IST 2025

    Hi Vansh, Thank you so much for your wonderful review! We’re thrilled to hear you had an amazing stay and enjoyed the food and cleanliness. It’s great to know the location near the Golden Temple added to your experience. We really appreciate your kind words and look forward to welcoming you back soon!

    4.0

    Good Stay

    Location was nice, rooms were clean, staff was kind and helpful, just the bathroom didn't have good ventilation it was a little suffocating Overall it is a good place to stay while visiting

    Travel Month: Apr 2025

    Room: Deluxe Room with Work Desk

    Urban Galaxy has replied on Thu Aug 21 13:44:43 IST 2025

    Hi there, Thank you for sharing your feedback! We’re glad you liked the location, cleanliness, and our team’s hospitality. We appreciate your note about the bathroom ventilation and will work on improving that. We hope to welcome you back for an even better stay next time!

    3.0

    Average Stay

    sodhi s.couple

    Room was average, tv wasn’t working and hot water wasn’t working either. Request at reception they turn it on once but next day had same problem so didn’t bother to report had a cold shower.close to Darbar Sahib quite off road property but staff making noise in alley way and disturbing sleep

    Travel Month: Apr 2025

    Room: Deluxe Room with Work Desk

    Urban Galaxy has replied on Thu Aug 21 13:46:10 IST 2025

    Hi Sodhi, Thank you for your honest feedback. We’re really sorry for the issues you faced with the TV, hot water, and noise during your stay. This is not the experience we want for our guests. We’ve shared your concerns with our team to make sure these problems are addressed. We appreciate you bringing this to our attention and hope you’ll give us another chance to provide a better stay in the future.

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