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You are booking hotel for more than 30 days
Queens Road, Amritsar | 3.8 km drive to Golden Temple
140 Ratings, 58 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the property’s good location and spacious rooms. The food quality receives some positive mentions, but most highlight issues with cleanliness and staff cooperation. Many found the rooms untidy and poorly maintained, with complaints about the lack of basic amenities and hot water. Overall, the experience seems mixed; while some enjoyed their stay, others faced significant challenges.
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Just Average stay as a business traveller
businessHotel staff nothing give you any compulsory amenities or Even complimenty water bottle, Everything you tell them or give reminder. Then he give just for sake of formality nothing like as professional. Not recommend to anyone except who has ability to bargain or ask and reminder for ur basic compulsory things which already mentioned in ur booking pdf.
Room: Deluxe
Excellent Stay
good hotel.
Room: Deluxe
Townhouse Hollywood Heights has replied on Sun Jan 15 05:15:32 IST 2023
Great to hear this, art i sharma! thanks for being part of our family and we'll always strive to keep up with your expectations. We will work harder to ensure your rocking stay with us next. Have a pleasant day! hoping to retain this continuous love and support with our incredible services. Regards, hemant
Bad service
Room not so clean, tower quality poor, bedsheet dirty, not hot water available wastages of money. Not recommended to book with make my trip
Room: Suite
Good hotel
Property is at good location.
Room: Suite (4X)
Average experience
There is lack of hygiene in the hotel but staff is very cooperative and helpful
Room: Deluxe (3X)
Ok
No words so so food they are serving
Room: Deluxe (3X)
Townhouse Hollywood Heights has replied on Mon Apr 11 15:45:17 IST 2022
Sorry for the inconvenience, harpreet lamba. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, kartik!
Work on rooms
soloRooms should be neat and clean
Room: Deluxe (3X)
I want to tell only overall nothing well.
I have no words, about stay in hotel. There were nothing good in room.
Room: Deluxe (3X)
Shady Location of hotel
Hotel Location is very shady with no precautions for COVID-19, Food is also terrible with no cutlery provided (we ordered breakfast tea and received 2 cups with only one saucer and tray was untidy and unhygienic. hotel staff is very rude and not cooperative at all (wet towels provided in rooms, No oyo goodies provided in the room and when asked for goodies they replied Oyo has stopped providing goodies)
Hotel location is very shady with no precautions for covid-19.
Room: Deluxe (3X)
Townhouse Hollywood Heights has replied on Fri Dec 25 08:00:14 IST 2020
Sorry for the inconvenience, yogesh saraswat. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, james!
Service
Service is good but cleanliness not okay and at breakfast daily same aaloo paratha.
Room: Classic (2X)
Townhouse Hollywood Heights has replied on Mon Feb 10 11:17:08 IST 2020
Hi Deepak! We re extremely apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Akanksha!
Hotel property was good
But Hotel staff didn't cooperate at all and in cold weather still there is no hot water. So didn't recommend to any one.
Room: Classic (2X)
Townhouse Hollywood Heights has replied on Sun Jan 26 13:44:50 IST 2020
Hi Sarbjeet! Thank you for writing this review. We feel that you are not satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Pallavi!
Excellent Stay
Nice ambience with comfortable stay
Room: Classic (2X)
Townhouse Hollywood Heights has replied on Sun Jan 19 07:59:16 IST 2020
Hey, dr Faran Alam khan! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we'll put in our continuous efforts to retain this love and make your experience nothing less than perfect to your next visit with us. Have a pleasant day ahead) regards, Vishal
Awesome staff service
So cooperative, foods is awesome.
Room: Classic (2X)
Townhouse Hollywood Heights has replied on Mon Jan 13 07:32:50 IST 2020
Hey Jaspal Singh Kalsi, it's always good to See our guest happy. Such feedback really helps us. Keep this love coming and we ensure that your next visit with us will be even more exciting than before. Have a wonderful day! Regards, Sagar
Food
Should provide variety in their food. They have very limited options for breakfast, need to improve.
Room: Classic (2X)
Townhouse Hollywood Heights has replied on Tue Jan 07 18:42:24 IST 2020
Hi, nikita! Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Pravin
Pathetic
Rooms not clean, staff shows least cooperation and zero validation!
Room: Classic (2X)
Townhouse Hollywood Heights has replied on Tue Jan 07 11:26:01 IST 2020
Hi Abhishek! We re extremely apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Sakshi!
Affordable room at best love
I stayed here for 1 day and the room was excellent so spacious and clean I would love to book it again.
Room: Classic (2X)
Townhouse Hollywood Heights has replied on Tue Dec 24 07:31:51 IST 2019
Charmed to See you loved our services, Harmanjot Singh! Just keep giving us opportunity to serve you with wonderful experience and we would love to host you soon) regards, Rachit
Poor Stay
No proper parking facility. Narrow lanes, staff not cooperative, need to call 3 -4 times for any service.
Room: Classic (2X)
Townhouse Hollywood Heights has replied on Tue Dec 17 23:12:13 IST 2019
Sorry for the discommode, Sumit! We understand that we were not able to live up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Amit
Worthwhile
It was comfortable stay everything thing which needed while Hotel stay is good
Room: Classic (2X)
Townhouse Hollywood Heights has replied on Tue Dec 10 21:12:36 IST 2019
Charmed to See you loved our services, Hussain! Have a pleasant day ahead) regards, Rachit
Excellent service
Food quality, good location, good roof view, excellent room, cleaned and valuable price.
Room: Classic (2X)
Townhouse Hollywood Heights has replied on Wed Nov 20 07:40:28 IST 2019
Thank you for acknowledging our efforts, Gagan Dhaliwal! We're glad that you had a good experience with us. We'll ensure that we give you the best services to your next stay with us. Regards, Sagar
Good and satisfactory
familyExcellent location. Staff is very helpful and full cooperation extended.
Room: Classic (2X)
Townhouse Hollywood Heights has replied on Wed Oct 16 21:48:20 IST 2019
Hey Rajendra, glad to hear your review. We are so happy that you liked our services. Regards, Sagar
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