Guest reviews highlight a series of frustrating experiences at this property. Many reported issues with room availability and management, indicating unprofessional handling and often being shifted to other locations. Cleanliness was a significant concern, with complaints about dirty linens, pests, and broken bathroom fixtures. The non-functional lift and lack of proper food services further contributed to dissatisfaction. While some guests appreciated the staff's politeness, the overall sentiment leans heavily towards a disappointing stay.