The property showcases a mixed bag of experiences, with some guests praising the cooperative staff and cleanliness in certain areas. However, many reviews highlight serious hygiene issues, including dirty linens and bathrooms, and the presence of insects. Guests have reported unkempt rooms, lack of basic amenities like hot water, and inadequate service, which overshadowed the positives. Despite good location and support staff, cleanliness and maintenance seem to be recurring concerns for visitors.