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Review Of Best Western Plus Jalandar0123401234

Near Jalandhar Train Station, Jalandhar

    User Rating & Reviews

    • everyone
    • group
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    4.2
    Very Good

    1285 Ratings

    excellent
    50%
    very good
    31%
    average
    10%
    poor
    4%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 5
    • 5
    • 5
    • 2
    • 5
    • 5
    • 4
    • 4

    Rating Categories

    • Hospitality4.3
    • Facilities4.2
    • Food4.1
    • Room4.3
    • Cleanliness4.4
    • Value For Money4.3
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    Review Summary

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    Guests appreciate the property's great location near the highway, making it easily accessible. The ambiance is lovely, and many highlight the friendly and cooperative staff. Rooms are generally spacious and clean, with decent food options available. Some guests enjoyed the breakfast buffet, although a few suggested expanding the menu. Overall, it's seen as a comfortable and value-for-money place to stay.

    Sort by:

    Positive first
    2.0

    Poor Stay

    saloni j.

    The washrooms was comjusted and beds uncomfortable. Even the food wasn't good enough. The refrigerator in the room wasn't working overall bad experience.

    Travel Month: Oct 2025

    Room: 1 King Bed, Smoking Room, Superior Room, Wi-Fi, Coffee Maker, Safe, Mini Bar

    5.0

    Excellent Stay

    ashwani m.couple

    The hotel has a great location, beautiful atmosphere, friendly staff, clean, stylish, roomy rooms, excellent service, good food, and great

    Travel Month: Oct 2025

    Room: Suite-1 King Bed, Separate Living Area, Full Breakfast

    2.0

    Poor Stay

    pal n.solo

    Broken tables and dirty/ stained chairs and that’s in suite not sure what’s condition in normal rooms

    Travel Month: Oct 2025

    Room: Superior Room, 1 King Bed, Smoking Room

    5.0

    Excellent Stay

    naman j.

    Fantanstic stay ...excellent faculty

    Travel Month: Sep 2025

    Room: Superior Room, 1 King Bed, Smoking Room

    Best Western Plus Jalandar has replied on Mon Sep 08 12:17:23 IST 2025

    Dear jain, Thank you so much for your kind words! We’re thrilled to hear that you had a fantastic stay and that our team made a great impression. Your appreciation truly motivates us to keep delivering exceptional service. We look forward to welcoming you back soon! Warm regards, Mehak Guest Relationship Associate

    5.0

    Excellent Stay

    harshdeep s.

    You're welcome! 😊 I had a great stay – the location was very convenient, the property was well-maintained, and the food was quite good too. Overall, a smooth and comfortable experience. Thanks for the prompt service and looking forward to booking again with MakeMyTrip!

    Travel Month: Aug 2025

    Room: 1 King Bed, Deluxe Room, Full Breakfast

    Best Western Plus Jalandar

    Dear Sharma, Thank you so much for your kind words! 😊 We're delighted to hear that you had a great stay and enjoyed the convenient location, well-maintained property, and delicious food. Your satisfaction is our top priority, and it's wonderful to know that you had a smooth and comfortable experience. We truly appreciate your feedback and look forward to welcoming you again soon through MakeMyTrip! Warm regards, Mehak Guest Relationship Associate

    4.0

    Santosh

    santosh s.business

    Room size, very good, cleanness very good, but Service slow food, not good breakfast, not good location, very good

    Travel Month: Aug 2025

    Room: 1 King Bed, Deluxe Room, Full Breakfast

    Best Western Plus Jalandar has replied on Thu Sep 04 16:00:14 IST 2025

    Dear Rajput, Thank you for taking the time to share your feedback. We're pleased to hear that you appreciated the room size, cleanliness, and our convenient location. Your kind words mean a lot to us. We’re sorry to learn that the service speed, food, and breakfast did not meet your expectations. Please be assured that your comments have been shared with the concerned teams, and we are working on improvements in these areas to serve you better in the future. Your input is truly valuable, and we hope to have the opportunity to welcome you again for a more seamless experience. Warm regards, Mehak Guest Relationship Associate

    4.0

    Good Stay

    santosh s.group

    The hotel is good, the location is good, but the food is not that good. I did not like the food and their service is a bit slow

    Travel Month: Aug 2025

    Room: 1 King Bed, Deluxe Room, Full Breakfast|1 King Bed, Non-Smoking, Premium Room with Breakfast

    Best Western Plus Jalandar has replied on Wed Aug 27 16:52:17 IST 2025

    Dear Mr.Rajput, Greetings!!! Thank you for sharing your feedback with us. We’re delighted to know that you liked our hotel and location. However, we sincerely regret that our food and service did not meet your expectations. Your comments are very valuable to us, and we will share them with our culinary and service teams to ensure we improve on speed and quality. We hope to have the opportunity to welcome you again and provide you with a much better dining experience. Regards, Enakshmi RDM

    4.0

    Good Stay

    vivek s.family

    it was good , AC sound too much in room ; I was expecting the calmness, but any way overall it was good it was good , AC sound too much in room ; I was expecting the calmness, but any way overall it was good .

    Travel Month: Aug 2025

    Room: 1 King Bed, Non-Smoking, Premium Room with Breakfast

    Best Western Plus Jalandar

    Dear Mr. Sareen, Greetings! Thank you for sharing your valuable feedback with us. We’re happy to know that you had a good overall experience and appreciated our location. However, we regret to learn about the inconvenience caused due to the AC sound and the washroom cleanliness. Please accept our sincere apologies, as this does not reflect the standards we strive to maintain. Your observations have been shared with our housekeeping and engineering teams to ensure immediate improvements. We truly value your feedback as it helps us enhance our services. We look forward to welcoming you again and ensuring you a more comfortable and seamless stay. Warm regards, Enakshmi – RDM

    3.0

    Average Stay

    deepak c.business

    service is poor. breakfast starts late . Suite room ends before it starts so I guess rooms are small. attendants are shabbily dressed and do t inspire efficiency. okay place to stay if you can avoid interaction with them including from t office who are the slowest and casual and compete with Hyatt Place for inefficiency

    Travel Month: Aug 2025

    Room: Suite-1 King Bed, Separate Living Area, Full Breakfast

    Best Western Plus Jalandar

    Dear Mr.Chander, Greetings! Thank you for taking the time to share your feedback with us. We sincerely regret that your recent experience did not meet your expectations, particularly in terms of service, breakfast timings, room experience, and staff presentation. Please accept our apologies for the inconvenience caused. Your comments are extremely valuable, and we have shared them with our front office, service, and culinary teams for immediate review and corrective action. We are committed to improving our efficiency, service standards, and overall guest experience. We truly hope to have another opportunity to welcome you back and provide you with a much more seamless and comfortable stay. Warm regards, Enakshmi – RDM

    5.0

    Excellent Stay

    ratna k.

    5

    Travel Month: Aug 2025 (3-Night Stay)

    Room: 2 Single Beds

    Best Western Plus Jalandar has replied on Thu Aug 28 10:28:57 IST 2025

    Dear Mr. kariyawasam, Greetings from Best Western Plus! Thank you for sharing your feedback with us. We’re delighted to know that you enjoyed our location, amenities, and breakfast. We truly appreciate your feedback and look forward to welcoming you back to Best Western Plus for another pleasant stay. Warm regards, Mehak- GUEST RELATIONSHIP ASSOCIATE

    5.0

    Excellent Stay

    hardeep s.family with 1 kid

    Good room very good service nd excilent room service good food nd enjoy every moment with my family

    Travel Month: Aug 2025

    Room: Superior Room, 1 King Bed, Smoking Room

    Best Western Plus Jalandar

    Dear Mr. Singh, Greetings from Best Western Plus! Thank you for your wonderful feedback. We are delighted to know that you enjoyed your stay, found the rooms clean and comfortable, and appreciated our service and food. It’s truly rewarding to hear that you and your family had an excellent experience with us. We look forward to welcoming you back to Best Western Plus for another memorable stay. Warm regards, Enakshmi – RDM

    3.0

    average stay

    vikram b.family

    Property is old and not so well maintained. Food was good with not much breakfast options rooms were not well maintained

    Travel Month: Aug 2025

    Room: 1 King Bed, Non-Smoking, Premium Room with Breakfast

    Best Western Plus Jalandar

    Dear Mr. Bhatia, Greetings from Best Western Plus! Thank you for sharing your feedback with us. We are pleased to know that you liked our food. However, we regret to learn about your concerns regarding the property upkeep, room maintenance, and limited breakfast options. Please accept our sincere apologies for the inconvenience caused. Your comments are extremely valuable, and we have shared them with our housekeeping, engineering, and culinary teams to ensure improvements. We truly appreciate your feedback and hope to welcome you again at Best Western Plus for a more comfortable experience. Warm regards, Enakshmi – RDM

    1.0

    Terrible Stay

    randeep s.couple

    Room booked had problems in cleanliness.. other room offered was not same . I was lied in everything

    Travel Month: Aug 2025

    Room: Suite-1 King Bed, Separate Living Area, Full Breakfast

    Best Western Plus Jalandar

    Dear Singh, We sincerely apologize for the inconvenience you experienced during your stay. It's very disappointing to know that the cleanliness of the initially assigned room did not meet expectations and that the alternate room offered did not provide the comfort you were promised. We deeply regret if there was any miscommunication or if you felt misled at any point — that is never our intention. Your feedback has been taken very seriously, and we are addressing this with our team to ensure such issues are not repeated in the future. We truly value your feedback and hope you’ll give us another opportunity to provide you with the experience you rightfully expect and deserve. Warm regards, Mehak Guest Relationship Associate

    5.0

    very nice

    garima j.family

    The suite i booked was very clean. Room service was very very nice . Only hotel in which i could actually sleep before an exam

    Travel Month: Aug 2025

    Room: Suite 1 King Bed, Separate Living Area, Bathtub

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    Best Western Plus Jalandar has replied on Thu Aug 28 10:34:29 IST 2025

    Dear Miss Garima, Greetings from Best Western Plus! Thank you for sharing your feedback with us. We’re delighted to know that you enjoyed our location, amenities, and breakfast. We truly appreciate your feedback and look forward to welcoming you back to Best Western Plus for another pleasant stay. Warm regards, Mehak - GUEST RELATIONSHIP ASSOCIATE

    3.0

    Average Stay

    dalbir s.family with 1 kid

    I had ordered dinner to my room, but they only brought part of the order. When I asked them to bring the remaining items, they took a long time to bring it

    Travel Month: Jul 2025

    Room: Superior Room, 1 King Bed, Smoking Room

    Best Western Plus Jalandar has replied on Thu Aug 28 10:38:48 IST 2025

    Dear Mr. Singh, Greetings from Best Western Plus! Thank you for sharing your feedback with us. . , we have noted your concern regarding the in-room dining service. Your comments are valuable, and we will review them with our culinary and management teams. We truly appreciate your feedback and look forward to welcoming you back to Best Western Plus for another pleasant stay. Warm regards, Mehak- GUEST RELATIONSHIP ASSOCIATE

    5.0

    Good Environment good food bit expensive but good food

    gagandeep s.solo

    Good Experience of stay in HOTEL. Coprative staff excellent room and room service. CLEAR ROOMS WITH PROPER SERVICE

    Travel Month: Jun 2025

    Room: Suite-1 King Bed, Separate Living Area, Full Breakfast

    Best Western Plus Jalandar has replied on Thu Aug 28 10:46:32 IST 2025

    Dear Mr. Saini, Greetings from Best Western Plus! Thank you for sharing your valuable feedback with us. We’re pleased to know that you enjoyed the ambience, location, staff hospitality, and overall services. It’s also wonderful to hear your appreciation of our food quality and cleanliness. We truly value your comments and look forward to welcoming you back to Best Western Plus for another pleasant stay. Warm regards, Mehak- GUEST RELATIONSHIP ASSOCIATE

    5.0

    perfect stay perfect stay

    amneet.family

    good stay, excellent food, cooperative staff, excellent location...... must visit this property. best for vacation

    Travel Month: Jun 2025

    Room: Superior Room, 1 King Bed, Smoking Room

    Best Western Plus Jalandar has replied on Thu Aug 28 10:48:57 IST 2025

    Dear Mr. Ameet, Greetings from Best Western Plus! Thank you for sharing your valuable feedback with us. We’re pleased to know that you enjoyed the ambience, location, staff hospitality, and overall services. It’s also wonderful to hear your appreciation of our food quality, location cleanliness and staff . Your feedback is important to us . We truly value your comments and look forward to welcoming you back to Best Western Plus for another pleasant stay. Warm regards, Mehak - GUEST RELATIONSHIP ASSOCIATE

    5.0

    Absolutely Phenomenal Stay

    akash p.business

    🌟🌟🌟🌟🌟 Exceeded All the Expectations! This place is a hidden gem that deserves all the praise..

    Travel Month: Jun 2025 (3-Night Stay)

    Room: 1 King Bed, Deluxe Room, Full Breakfast

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    Best Western Plus Jalandar has replied on Thu Aug 28 11:00:34 IST 2025

    Dear Mr. Pandit, Greetings from Best Western Plus! Thank you for your wonderful feedback. We are delighted to know that you enjoyed your stay, found the rooms clean and comfortable, and appreciated our service and food. It’s truly rewarding to hear that you and your family had an excellent experience with us. We look forward to welcoming you back to Best Western Plus for another memorable stay. Warm regards, Mehak- GUEST RELATIONSHIP ASSOCIATE

    5.0

    Excellent Stay

    raja n.family

    nice and comfortable stay.. staff is very cooperative and amicable.. property maintains high standards of hygiene .. easy access.. I enjoyed my stay

    Travel Month: Dec 2024

    Room: 1 King Bed, Deluxe Room, Full Breakfast

    Best Western Plus Jalandar has replied on Thu Aug 28 11:02:57 IST 2025

    Dear Mr. Singh, Greetings from Best Western Plus! Thank you for your wonderful feedback. We are delighted to know that you enjoyed your stay, found the rooms clean and comfortable, and appreciated our staff. It’s truly rewarding to hear that you and your family had an excellent experience with us. We look forward to welcoming you back to Best Western Plus for another memorable stay. Warm regards, Mehak- GUEST RELATIONSHIP ASSOCIATE

    5.0

    Excellent Stay

    pankaj.family with 1 kid

    I was initially a bit skeptical, having never stayed at a BWH Group property before. But since I was traveling with family this time, I wanted everything to go smoothly—and I must say, the experience exceeded our expectations. The staff was incredibly polite, cooperative, and genuinely attentive. They know how to treat guests right, and that made a big difference in our overall comfort. There were just two areas that could use improvement: 1. Food variety – While the quality was good, the menu remained almost the same throughout our 6-day stay, with only minor changes. A little more variety would really elevate the dining experience. 2. Parking – The hotel offers open parking, which can be inconvenient for longer stays. If you're parking during the summer, be prepared for a dusty car and a sizzling steering wheel by afternoon! That said, everything else was top-notch. I’d still rate our stay 5 out of 5 for service, comfort, and overall experience.

    Travel Month: Apr 2025 (4-Night Stay)

    Room: 1 King Bed, Deluxe Room, Full Breakfast

    Best Western Plus Jalandar has replied on Thu Aug 28 11:04:11 IST 2025

    Dear Mr. pankaj, Greetings from Best Western Plus! Thank you for your wonderful feedback. We are delighted to know that you enjoyed your stay, found the rooms clean and comfortable. . It’s truly rewarding to hear that you and your family had an excellent experience with us. We look forward to welcoming you back to Best Western Plus for another memorable stay. Warm regards, Mehak- GUEST RELATIONSHIP ASSOCIATE

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