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Near Jalandhar Train Station, Jalandhar
1274 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property shines with its prime location, offering easy access to transportation hubs and local attractions. Guests rave about the spacious and clean rooms, along with the delectable food that leaves a lasting impression. The staff's hospitality is a consistent highlight, ensuring a warm and welcoming atmosphere. While some reviews noted minor issues like room amenities, the overall experience remains positive with excellent service. A great choice for families or business trips, making every stay memorable!
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Excellent Stay
Fantanstic stay ...excellent faculty
Room: Superior Room, 1 King Bed, Smoking Room
Best Western Plus Jalandar has replied on Mon Sep 08 12:17:23 IST 2025
Dear jain, Thank you so much for your kind words! We’re thrilled to hear that you had a fantastic stay and that our team made a great impression. Your appreciation truly motivates us to keep delivering exceptional service. We look forward to welcoming you back soon! Warm regards, Mehak Guest Relationship Associate
Excellent Stay
You're welcome! 😊 I had a great stay – the location was very convenient, the property was well-maintained, and the food was quite good too. Overall, a smooth and comfortable experience. Thanks for the prompt service and looking forward to booking again with MakeMyTrip!
Room: 1 King Bed, Deluxe Room, Full Breakfast
Best Western Plus Jalandar
Dear Sharma, Thank you so much for your kind words! 😊 We're delighted to hear that you had a great stay and enjoyed the convenient location, well-maintained property, and delicious food. Your satisfaction is our top priority, and it's wonderful to know that you had a smooth and comfortable experience. We truly appreciate your feedback and look forward to welcoming you again soon through MakeMyTrip! Warm regards, Mehak Guest Relationship Associate
Santosh
Room size, very good, cleanness very good, but Service slow food, not good breakfast, not good location, very good
Room: 1 King Bed, Deluxe Room, Full Breakfast
Best Western Plus Jalandar has replied on Thu Sep 04 16:00:14 IST 2025
Dear Rajput, Thank you for taking the time to share your feedback. We're pleased to hear that you appreciated the room size, cleanliness, and our convenient location. Your kind words mean a lot to us. We’re sorry to learn that the service speed, food, and breakfast did not meet your expectations. Please be assured that your comments have been shared with the concerned teams, and we are working on improvements in these areas to serve you better in the future. Your input is truly valuable, and we hope to have the opportunity to welcome you again for a more seamless experience. Warm regards, Mehak Guest Relationship Associate
Good Stay
The hotel is good, the location is good, but the food is not that good. I did not like the food and their service is a bit slow
Room: 1 King Bed, Deluxe Room, Full Breakfast|1 King Bed, Non-Smoking, Premium Room with Breakfast
Best Western Plus Jalandar has replied on Wed Aug 27 16:52:17 IST 2025
Dear Mr.Rajput, Greetings!!! Thank you for sharing your feedback with us. We’re delighted to know that you liked our hotel and location. However, we sincerely regret that our food and service did not meet your expectations. Your comments are very valuable to us, and we will share them with our culinary and service teams to ensure we improve on speed and quality. We hope to have the opportunity to welcome you again and provide you with a much better dining experience. Regards, Enakshmi RDM
Good Stay
it was good , AC sound too much in room ; I was expecting the calmness, but any way overall it was good it was good , AC sound too much in room ; I was expecting the calmness, but any way overall it was good .
Room: 1 King Bed, Non-Smoking, Premium Room with Breakfast
Best Western Plus Jalandar
Dear Mr. Sareen, Greetings! Thank you for sharing your valuable feedback with us. We’re happy to know that you had a good overall experience and appreciated our location. However, we regret to learn about the inconvenience caused due to the AC sound and the washroom cleanliness. Please accept our sincere apologies, as this does not reflect the standards we strive to maintain. Your observations have been shared with our housekeeping and engineering teams to ensure immediate improvements. We truly value your feedback as it helps us enhance our services. We look forward to welcoming you again and ensuring you a more comfortable and seamless stay. Warm regards, Enakshmi – RDM
Average Stay
service is poor. breakfast starts late . Suite room ends before it starts so I guess rooms are small. attendants are shabbily dressed and do t inspire efficiency. okay place to stay if you can avoid interaction with them including from t office who are the slowest and casual and compete with Hyatt Place for inefficiency
Room: Suite-1 King Bed, Separate Living Area, Full Breakfast
Best Western Plus Jalandar
Dear Mr.Chander, Greetings! Thank you for taking the time to share your feedback with us. We sincerely regret that your recent experience did not meet your expectations, particularly in terms of service, breakfast timings, room experience, and staff presentation. Please accept our apologies for the inconvenience caused. Your comments are extremely valuable, and we have shared them with our front office, service, and culinary teams for immediate review and corrective action. We are committed to improving our efficiency, service standards, and overall guest experience. We truly hope to have another opportunity to welcome you back and provide you with a much more seamless and comfortable stay. Warm regards, Enakshmi – RDM
Excellent Stay
5
Room: 2 Single Beds
Best Western Plus Jalandar has replied on Thu Aug 28 10:28:57 IST 2025
Dear Mr. kariyawasam, Greetings from Best Western Plus! Thank you for sharing your feedback with us. We’re delighted to know that you enjoyed our location, amenities, and breakfast. We truly appreciate your feedback and look forward to welcoming you back to Best Western Plus for another pleasant stay. Warm regards, Mehak- GUEST RELATIONSHIP ASSOCIATE
Excellent Stay
Good room very good service nd excilent room service good food nd enjoy every moment with my family
Room: Superior Room, 1 King Bed, Smoking Room
Best Western Plus Jalandar
Dear Mr. Singh, Greetings from Best Western Plus! Thank you for your wonderful feedback. We are delighted to know that you enjoyed your stay, found the rooms clean and comfortable, and appreciated our service and food. It’s truly rewarding to hear that you and your family had an excellent experience with us. We look forward to welcoming you back to Best Western Plus for another memorable stay. Warm regards, Enakshmi – RDM
average stay
Property is old and not so well maintained. Food was good with not much breakfast options rooms were not well maintained
Room: 1 King Bed, Non-Smoking, Premium Room with Breakfast
Best Western Plus Jalandar
Dear Mr. Bhatia, Greetings from Best Western Plus! Thank you for sharing your feedback with us. We are pleased to know that you liked our food. However, we regret to learn about your concerns regarding the property upkeep, room maintenance, and limited breakfast options. Please accept our sincere apologies for the inconvenience caused. Your comments are extremely valuable, and we have shared them with our housekeeping, engineering, and culinary teams to ensure improvements. We truly appreciate your feedback and hope to welcome you again at Best Western Plus for a more comfortable experience. Warm regards, Enakshmi – RDM
Terrible Stay
Room booked had problems in cleanliness.. other room offered was not same . I was lied in everything
Room: Suite-1 King Bed, Separate Living Area, Full Breakfast
Best Western Plus Jalandar
Dear Singh, We sincerely apologize for the inconvenience you experienced during your stay. It's very disappointing to know that the cleanliness of the initially assigned room did not meet expectations and that the alternate room offered did not provide the comfort you were promised. We deeply regret if there was any miscommunication or if you felt misled at any point — that is never our intention. Your feedback has been taken very seriously, and we are addressing this with our team to ensure such issues are not repeated in the future. We truly value your feedback and hope you’ll give us another opportunity to provide you with the experience you rightfully expect and deserve. Warm regards, Mehak Guest Relationship Associate
very nice
The suite i booked was very clean. Room service was very very nice . Only hotel in which i could actually sleep before an exam
Room: Suite 1 King Bed, Separate Living Area, Bathtub
Best Western Plus Jalandar has replied on Thu Aug 28 10:34:29 IST 2025
Dear Miss Garima, Greetings from Best Western Plus! Thank you for sharing your feedback with us. We’re delighted to know that you enjoyed our location, amenities, and breakfast. We truly appreciate your feedback and look forward to welcoming you back to Best Western Plus for another pleasant stay. Warm regards, Mehak - GUEST RELATIONSHIP ASSOCIATE
Average Stay
I had ordered dinner to my room, but they only brought part of the order. When I asked them to bring the remaining items, they took a long time to bring it
Room: Superior Room, 1 King Bed, Smoking Room
Best Western Plus Jalandar has replied on Thu Aug 28 10:38:48 IST 2025
Dear Mr. Singh, Greetings from Best Western Plus! Thank you for sharing your feedback with us. . , we have noted your concern regarding the in-room dining service. Your comments are valuable, and we will review them with our culinary and management teams. We truly appreciate your feedback and look forward to welcoming you back to Best Western Plus for another pleasant stay. Warm regards, Mehak- GUEST RELATIONSHIP ASSOCIATE
Good Environment good food bit expensive but good food
Good Experience of stay in HOTEL. Coprative staff excellent room and room service. CLEAR ROOMS WITH PROPER SERVICE
Room: Suite-1 King Bed, Separate Living Area, Full Breakfast
Best Western Plus Jalandar has replied on Thu Aug 28 10:46:32 IST 2025
Dear Mr. Saini, Greetings from Best Western Plus! Thank you for sharing your valuable feedback with us. We’re pleased to know that you enjoyed the ambience, location, staff hospitality, and overall services. It’s also wonderful to hear your appreciation of our food quality and cleanliness. We truly value your comments and look forward to welcoming you back to Best Western Plus for another pleasant stay. Warm regards, Mehak- GUEST RELATIONSHIP ASSOCIATE
perfect stay perfect stay
good stay, excellent food, cooperative staff, excellent location...... must visit this property. best for vacation
Room: Superior Room, 1 King Bed, Smoking Room
Best Western Plus Jalandar has replied on Thu Aug 28 10:48:57 IST 2025
Dear Mr. Ameet, Greetings from Best Western Plus! Thank you for sharing your valuable feedback with us. We’re pleased to know that you enjoyed the ambience, location, staff hospitality, and overall services. It’s also wonderful to hear your appreciation of our food quality, location cleanliness and staff . Your feedback is important to us . We truly value your comments and look forward to welcoming you back to Best Western Plus for another pleasant stay. Warm regards, Mehak - GUEST RELATIONSHIP ASSOCIATE
Absolutely Phenomenal Stay
🌟🌟🌟🌟🌟 Exceeded All the Expectations! This place is a hidden gem that deserves all the praise..
Room: 1 King Bed, Deluxe Room, Full Breakfast
Best Western Plus Jalandar has replied on Thu Aug 28 11:00:34 IST 2025
Dear Mr. Pandit, Greetings from Best Western Plus! Thank you for your wonderful feedback. We are delighted to know that you enjoyed your stay, found the rooms clean and comfortable, and appreciated our service and food. It’s truly rewarding to hear that you and your family had an excellent experience with us. We look forward to welcoming you back to Best Western Plus for another memorable stay. Warm regards, Mehak- GUEST RELATIONSHIP ASSOCIATE
Excellent Stay
nice and comfortable stay.. staff is very cooperative and amicable.. property maintains high standards of hygiene .. easy access.. I enjoyed my stay
Room: 1 King Bed, Deluxe Room, Full Breakfast
Best Western Plus Jalandar has replied on Thu Aug 28 11:02:57 IST 2025
Dear Mr. Singh, Greetings from Best Western Plus! Thank you for your wonderful feedback. We are delighted to know that you enjoyed your stay, found the rooms clean and comfortable, and appreciated our staff. It’s truly rewarding to hear that you and your family had an excellent experience with us. We look forward to welcoming you back to Best Western Plus for another memorable stay. Warm regards, Mehak- GUEST RELATIONSHIP ASSOCIATE
Excellent Stay
I was initially a bit skeptical, having never stayed at a BWH Group property before. But since I was traveling with family this time, I wanted everything to go smoothly—and I must say, the experience exceeded our expectations. The staff was incredibly polite, cooperative, and genuinely attentive. They know how to treat guests right, and that made a big difference in our overall comfort. There were just two areas that could use improvement: 1. Food variety – While the quality was good, the menu remained almost the same throughout our 6-day stay, with only minor changes. A little more variety would really elevate the dining experience. 2. Parking – The hotel offers open parking, which can be inconvenient for longer stays. If you're parking during the summer, be prepared for a dusty car and a sizzling steering wheel by afternoon! That said, everything else was top-notch. I’d still rate our stay 5 out of 5 for service, comfort, and overall experience.
Room: 1 King Bed, Deluxe Room, Full Breakfast
Best Western Plus Jalandar has replied on Thu Aug 28 11:04:11 IST 2025
Dear Mr. pankaj, Greetings from Best Western Plus! Thank you for your wonderful feedback. We are delighted to know that you enjoyed your stay, found the rooms clean and comfortable. . It’s truly rewarding to hear that you and your family had an excellent experience with us. We look forward to welcoming you back to Best Western Plus for another memorable stay. Warm regards, Mehak- GUEST RELATIONSHIP ASSOCIATE
Washroom Concern
Room size was small and washroom was not as per standard. Buffet service was very slow even there were not so crowded
Room: Superior Room, 1 King Bed, Smoking Room
Best Western Plus Jalandar has replied on Thu Aug 28 10:20:11 IST 2025
Dear Mr. shakti , Greetings!!! Thank you for sharing your feedback with us. However, we sincerely regret that our food and service did not meet your expectations. Your comments are very valuable to us, and we will share them with our culinary and service teams to ensure we improve on speed and quality. We hope to have the opportunity to welcome you again and provide you with a much better dining experience. Regards, Mehak GUEST RELATINSHIP ASSOCIATE
All boxes ticked
This hotel has so many positives like location, big and tidy rooms, food and above all is hospitality. Staff is proactive and humble.
Room: Superior Room, 1 King Bed, Smoking Room|1 King Bed, Deluxe Room, Full Breakfast|Suite 1 King Bed, Separate Living Area, Bathtub
Best Western Plus Jalandar has replied on Thu Aug 28 11:19:49 IST 2025
Dear Mr. Singh, Greetings from Best Western Plus! Thank you for your wonderful feedback. We are delighted to know that you enjoyed your stay, found the rooms clean and comfortable, and appreciated our staff . It’s truly rewarding to hear that you and your family had an excellent experience with us. We look forward to welcoming you back to Best Western Plus for another memorable stay. Warm regards, Mehak- GUEST RELATIONSHIP ASSOCIATE
Average Stay
There was no dental kit in the bathroom. Had to ask for hand towels. But they provided only one. No iron. The room which they gave me first had no mini refrigerator. Then they shifted me to another room.
Room: Superior Room, 1 King Bed, Smoking Room
Best Western Plus Jalandar
Dear Mr. Minhas, Greetings from Best Western Plus! Thank you for taking the time to share your feedback with us. We sincerely regret the inconvenience caused due to the missing amenities and the room change during your stay. Please accept our apologies, as this is not the experience we strive to deliver. Your concerns have been shared with our housekeeping and front office teams to ensure such lapses are avoided in the future. We truly value your feedback as it helps us improve, and we hope to welcome you again at Best Western Plus for a more seamless and comfortable stay. Warm regards, Enakshmi – RDM
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