Aurora Light Residency should be classified as a Homestay experience rather than a resort, because it's a small, standalone property. MMT must recategorize it as such.
Aurora Light Residency is a cosy hill view property with very homely and earthen vibes. The rooms and washrooms were clean and hygienic, and the staff in particular was very helpful and courteous. They even helped us to get a local cab at an affordable price in this peak tourist season. There was constant running hot water in the washroom ,a must in the cold environs of Ooty.
Now coming to the drawbacks, for one, due to hill area restrictions, the property does not have an elevator. There is little parking area available, it being situated in a residential area. The biggest drawback was there is NO RESTAURANT in the property, and all food ordered is delivered by a separate hotel situated 3 kms away. So delivery schedules are a challenge, it took us almost an hour to get dinner!
Then there were small nagging issues, the phone intercom was dead, the bathroom mirror was missing and there is no staff on call post 9pm, once they close the main gates to the property.
Overall, we enjoyed our stay, primarily because of Ooty's charm, staff behavior and the homely vibes at the property. However, it does not qualify as a resort by any measure. Recommended for couples and families with young kids only because it's away from the main downtown area of Ooty, which may not appeal to the youngsters.