Review Of Dolce by Wyndham Hanoi Golden Lake

Very rash staff there was very bad food in breakfast nd room service is very poor

My stay was amazing, the whole hotel was wrapped in Gold, really a wonderful moment and experience. There were full options for vegetarians. The swimming pool on 27th floor was amazing. We enjoyed😊

Excellent rooms, helpful staff. Cotton balls were missing in amenities. Slippers quality superb. Around 4km from Opera House, Old quarter.

The hotel was very good but the variety of food was very less... How can one fill one's stomach with only juice and bread?

It was a very good and nice experience staying in dolce.We would love to recommend this hotel for your stay in hanoi

Our stay at the hotel was very pleasant clean hygienic scenic view rooms they gave us early check in also gave us the facility to keep the extra bags while we were travelling to another city , the hospitality was impeccable and buffet breakfast for vegetarians was huge ! Highly recommend to stay here .

Most of the Indian tourists are staying in this hotel but Indian food is not available in breakfast., amenities are not upto the mark, congested, no greenery nothing,. We felt like between concrete walls.. lot of small cockroaches in our suite room., we killed daily 2-3 cockroaches, For all 3 nights, we faced the same problem., service is poor

I had a very pleasant stay at Dolce by Wyndham Hanoi Golden Lake. The room was clean, spacious, and well-maintained, and the in-house dining options were impressive—delicious food with good variety. The hotel is located away from the main touristy areas, which made for a peaceful and relaxed atmosphere. It’s perfect if you’re looking for a comfortable and luxurious break from the hustle of the Old Quarter. Would recommend for anyone who prefers a quiet and premium stay in Hanoi.

was travelling with family and found the stay very comfortable and good service. I found the location useful and pleasant and walkable w.r.t locations in the city some of which are walkable from the hotel. the hotel has good connectivity with local apps like grab and the infinity pool is the cherry. well done and keep up the high service levels

Housekeeping staff too slow to process any request; check in staff could be more courteous and polite

OVERALL STAY WAS EXCELLENT, SPECIALLY ROOM SERVICE, swimming pool was awesome, evening excellent

its a good property with good breakfast and it's located in centre of the city if you thinking to stay here than you can stay with

Location is familiar .amenities and service are excellent.food has to be change because we are Indians .we like Indian food.

Beautiful property helping staff good food very good view will again visit for sure

4

Ok

The night staff took too long to process our checkin, I had booked the hotel in advance via mmt app and they still made us wait for 30 long minutes when we were exhausted and asked them why was it taking so long. They just shrugged and asked us to wait. I have never has such an experience with any other hotels I have stayed at. The behaviour of the reception at night was too rude and I would never recommend this hotel to anyone. The staff at the hotel gate also didn’t help me load my luggage into or off the cab. I was alone so it was hard for me to manage 4 luggage on my own. They just stood there and watched me struggle with my luggage. Also I had switched on the cleaning sign on the door of my room but when I returned from my day tour they hadn’t cleaned the room?! I had to call them at least 3 times to clean the room. They have rated themselves 5 stars but honestly don’t even deserve one. My experience was horrendous for this hotel.

Yes will do on return

The stay was amazing. Lived every part of it and the best part was the color, it is filled with Gold 😁

I have found the hotel to be extremely good. Everything was gold plated and it was very luxurious. The reception staff was also very nice and helpful. They also provided the currency exchange and moterbike available at the hotel itself which made my stay very convenient. The only issue that i found that the pool was not heated which so it was not possible to use it due to cold weather. I highly recommend this hotel.