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Review Of The Roosevelt Hotel, New York City0123401234

Midtown Manhattan, New York | 9 minutes walk to Times Square

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.8
    Average

    38 Ratings

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 3
    • 2
    • 1
    • 4
    • 3
    • 3
    • 3
    • 4

    Rating Categories

    • Hospitality3.1
    • Facilities2.6
    • Food3.0
    • Room2.7
    • Cleanliness3.1
    • Value For Money2.9
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Below average experience noted by many
    • Staff seemed indifferent and unhelpful during check-in/out
    • Locations praised for convenience to major attractions
    • Rooms reported to be small and dated
    Read more

    1.0

    Did not enjoy

    jason p.couple

    It was below average and not as advertised

    Travel Month: Mar 2020

    Room: Superior Room, 1 King Bed

    1.0

    Hotel stay

    linda a.business

    I booked through these guys and costumer service was a phone number to India I couldn't get through to anyone to help me so don't waste your moneys!

    Travel Month: Feb 2020

    Room: Deluxe Room, 1 King Bed

    2.0

    Front office and reception disappointment

    sunil r.solo

    Seems very indifferent approach of receiving guests. Even during check out not a single soul would ask how your stay was Business is guaranteed and they seem not bothered

    Travel Month: Nov 2019

    Room: Deluxe Room, 1 King Bed

    1.0

    The Roosevelt

    jaikishan m.loyalty-iconfamily

    Amazing location bad facilities for price they charge looks like a motel more than a star Hotel They need to upgrade interiors

    Travel Month: Nov 2019 (3-Night Stay)

    Room: Superior Room, 2 Double Beds

    3.0

    Average Stay

    ranjeet p.loyalty-iconbusiness

    Hotel is too over rated. Rooms are too small. Not Worth The price.

    Travel Month: Oct 2019

    Room: Superior Room, 1 King Bed

    3.0

    Needs updating

    zoe l.family

    Although The Roosevelt is an iconic Hotel it now needs updating. The lobby is impressive but once you get up to The rooms it's pretty bland with dated carpet and beige wallpaper everywhere. Our room was a decent size with a big queen bed. The room smelt of old smoke which I guess was ingrained in The carpet and old curtains. The lighting was poor. The bathroom was very dated with cracked tiles and a shower head coming loose. Overall it was very expensive but that's not unusual for new York.

    Travel Month: Sep 2019 (4-Night Stay)

    Room: Superior King Bed Room No Have Breakfast

    3.0

    In The heart of new York.

    jasveer s.loyalty-iconfamily

    The hotel is strategically located very near to the Grand central tube Station. It is 10 minutes walking distance from times square and has many vegetarian restaurants in the vicinity. The decor and furniture in the room are old and depressing. The bathroom has old style sanitary ware and looks clumsy. The basic amenities expected in a 3/4 star hotel bathroom was missing. The housekeeping staff was courteous but the bell boys were very greedy and expected a heavy tip. Check-in takes time and anytime there are 8 to 10 people waiting. They should increase check-in counters. The Hotel is not worth the price and fame.

    Travel Month: Aug 2019 (3-Night Stay)

    Room: Deluxe Room, 2 Double Beds

    1.0

    Pathetic and over rated

    prashant a.family

    Dirty rooms, no amenities. Needs renovation desperately.

    Travel Month: Jun 2019 (4-Night Stay)

    Room: Deluxe Room, 1 King Bed

    3.0

    Just about fine

    ravi p.loyalty-iconfamily

    The Roosevelt Hotel is located in a very convenient and central place. The service is very friendly and good, the bedding and towels clean. The room does not come with a fridge and kettle. Internet along with other facilities like the access to Gym are charged a mandatory per day. Checking in early or checking out late will cost you. The interiors are dated and needs revamping with the wallpaper peeling off at places. Even with all this, overall its an OK place to stay.

    Travel Month: Jun 2019 (7-Night Stay)

    Room: Superior Room, 2 Double Beds

    4.0

    Good Stay

    ashok m.couple

    Over all good. Help full and cooperative.

    Travel Month: Jun 2019 (3-Night Stay)

    Room: Superior Room, 1 King Bed

    2.0

    Poor Stay

    manish a.group

    The rooms were stinking. The property is very old and even room carpets were not properly cleaned. The bathroom were not up to The mark. No stopper in The bathroom. Staff was also not to The standard. I will not recommend this Hotel. Not at all value for money.

    Travel Month: May 2019

    Room: Deluxe Room, 2 Double Beds

    3.0

    The Roosevelt Hotel, New York City

    atul g.loyalty-iconfamily

    Hotel is located at a very prime location. Most of The stuff is nearby. Right on madison avenue and nearby to empire state building, times square etc. However, rooms are very small and have old walls and fixtures. We were really cramped for space and decided to shift to holiday inn after 2 nights. We liked holiday inn much better than Roosevelt. Staff is little rude. Overall an average experience.

    Travel Month: Apr 2019

    Room: Superior Room, 1 King Bed

    3.0

    OK hotel

    kanwar a.family

    Stayed for 2 nights in not so big rooms. Tiring and old looking hotel.

    Travel Month: Mar 2019

    Room: Deluxe Room, 2 Double Beds

    2.0

    Pretty disappointing

    shubhang s.

    Everything is charged extra in the hotel. They have an extra money taxes charge for the basic things like wifi. The staff could be more helpful and courteous. The rooms can be renovated. The hotel feels really old and needs some work for sure. I liked the coke dispenser right next to my room though.

    Travel Month: Dec 2018 (3-Night Stay)

    Room: Superior Room, 1 King Bed

    2.0

    Nothing to offer other than the location

    adoksh s.loyalty-icon

    The hotel has nothing going for it other than it's rich history and it's central prime location. No one helps you at the gate, receptionists are arrogant, the rooms are incredibly dated, the hotel had one restaurant that was operational and that was mainly a bar, there was no room service and the bathroom in the room was like something out of 1950. The location is beautiful though with everything that you'd want to visit, being only 10-15 minutes by walk. Apart from a few staff members, who were extremely courteous and nice, most of the staff were either arrogant or didn't seem to like the fact that we had booked our stay there. Disappointed for sure.

    Travel Month: Dec 2018 (3-Night Stay)

    Room: Junior Suite, 1 Queen Bed

    3.0

    Extra charge

    rajendra t.loyalty-icon

    This hotel charged us extra for services while checking and said charge was mandatory and we have to pay even if we don't use it like Wi-Fi.

    Travel Month: Sep 2018

    Room: Superior Room, 2 Double Beds

    3.0

    Average hotel

    archana s.

    Nothing to recommend apart from the advantage of location.

    Travel Month: Aug 2018

    Room: Superior Room, 2 Double Beds

    3.0

    Hotel stay was very normal

    s k.loyalty-icon

    The location of this hotel is fantastic with everything nearby. The quality of service and the neatness has to improve tremendously. The equipment are old with noisy air-conditioner. Room do not have basic amenities like water bottle or a tea or coffee maker. Initially I was allotted an unclean room, it had to be changed subsequently.

    Travel Month: Aug 2018 (3-Night Stay)

    Room: Superior Room, 2 Double Beds

    3.0

    Location is OK

    pulkit s.

    Location is OK but poor response from front desk.
    Not enough light in the room. Beds are small.

    Travel Month: Aug 2018

    Room: Deluxe Room, 2 Double Beds

    2.0

    Poor Stay

    gaurav t.loyalty-icon

    Not worth it. Rooms are very small.

    Travel Month: Jul 2018

    Room: Standard

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