Review Of Radisson Collection Resort, Galle

Radisson Collection Resort, Galle has replied on Mon Nov 10 13:22:10 IST 2025

Dear Saksham Moolchandani, Thank you for sharing your wonderful feedback. We’re delighted to hear that you enjoyed the location, views, and overall experience during your stay. It’s always rewarding to know that our guests leave feeling so satisfied. We look forward to welcoming you back for another memorable visit soon. Warm regards, Eduard Sarton General Manager

Radisson Collection Resort, Galle has replied on Mon Nov 10 13:21:58 IST 2025

Dear Balasubramanian, Thank you for taking the time to share your experience with us. We appreciate your observations, as they help us identify areas for improvement. We value your feedback and hope to have the opportunity to welcome you again for a stay that better meets expectations. Warm regards, Eduard Sarton General Manager

Radisson Collection Resort, Galle has replied on Wed Oct 22 16:13:30 IST 2025

Dear Vineet Arora, Thank you for your wonderful feedback. We’re thrilled to know you enjoyed the views, food, location, facilities, and rooms. It’s great to hear that your experience was so positive. We look forward to welcoming you back soon for another memorable stay by the ocean. Warm regards, Eduard Sarton General Manager.

Radisson Collection Resort, Galle has replied on Wed Oct 22 16:13:01 IST 2025

Dear Yathish Raj, Thank you for your lovely feedback. We’re delighted to know you had an excellent stay and that our food, ambience, and service exceeded your expectations. Your kind words for our room service team are truly appreciated. We look forward to welcoming you back for another exceptional experience by the ocean. Warm regards, Eduard Sarton General Manager.

Radisson Collection Resort, Galle has replied on Wed Oct 22 16:12:34 IST 2025

Dear Vaibhav Virmani, Thank you for your wonderful feedback. We’re delighted to hear that you loved our location, ambience, and views, and that you enjoyed relaxing by the pool and beach. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay by the ocean. Warm regards, Eduard Sarton General Manager.

Radisson Collection Resort, Galle

Dear Shakthi Agarwal, Thank you for taking the time to share your detailed feedback. We’re delighted to know you enjoyed our stunning location, beautiful views, and newly built rooms — and especially that your family appreciated the kids’ room. However, we’re truly sorry to hear about the delay during check-in and with room service, as well as the unavailability of the spa during your stay. Your comments are well noted, and we are addressing these areas with our team to ensure a more seamless and efficient experience for our guests. We hope to have the opportunity to welcome you back and restore your confidence in our hospitality. Warm regards, Eduard Sarton General Manager.

Radisson Collection Resort, Galle has replied on Wed Oct 22 14:48:04 IST 2025

Dear Hitesh Khanna, Thank you very much for your wonderful feedback. We’re delighted to know you had a fantastic stay and that you especially enjoyed the stunning views and our food offerings. We appreciate your comment regarding Indian cuisine, this is valuable feedback, and we’ll certainly consider adding more variety to better cater to our guests’ preferences. We look forward to welcoming you back soon for another memorable experience. Warm regards, Eduard Sarton General Manager.

Radisson Collection Resort, Galle has replied on Tue Oct 14 13:08:43 IST 2025

Dear Archit, Thank you for your wonderful review. I am delighted to hear that you had an excellent stay and enjoyed the fresh, modern feel of our resort along with its well-maintained surroundings. The breathtaking views of the beach and the relaxing ambience are indeed some of our favorite highlights, and I’m glad they made your experience even more special. Your kind words mean a lot to our team, who work hard to ensure every guest feels comfortable and at home. We hope to have the honor of creating more wonderful memories with you on your next visit. Warm regards, Eduard Sarton General Manager.

Radisson Collection Resort, Galle has replied on Thu Sep 04 13:06:37 IST 2025

Dear Gautam, Thank you so much for your incredible feedback! We are delighted to hear that you enjoyed your stay and found our hotel to be an exceptional value. It’s truly wonderful to know that you consider our property a must-visit when in Galle, and your kind words about the beach, comfort, and overall experience mean the world to us. Our team takes great pride in creating memorable and seamless experiences for every guest, and hearing that we exceeded your expectations is the highest reward for their efforts. We look forward to welcoming you back soon for another stay where luxury meets the perfect beachside escape. Warm regards, Eduard Sarton General Manager.

Radisson Collection Resort, Galle

Dear Dipk, Thank you for taking the time to share your feedback. We sincerely apologize that your stay did not meet your expectations. It is truly disappointing to hear about the issues you faced, including the absence of a dental kit, lack of hot water, and the service experience. This is certainly not the standard we aim to provide, and we deeply regret any inconvenience caused. Please rest assured that your comments have been shared with our management and housekeeping teams so that immediate improvements can be made. Guest comfort and satisfaction are our top priorities, and feedback like yours helps us address gaps and enhance our services. We genuinely hope to have the opportunity to welcome you back in the future and provide a stay that fully reflects the high standards of service, comfort, and care that our guests expect and deserve. Warm regards, Eduard Sarton General Manager.

Radisson Collection Resort, Galle has replied on Tue Aug 19 10:04:54 IST 2025

Dear Neha Ratan, Thank you so much for sharing your experience and for choosing Radisson Collection Resort, Galle to celebrate such a special occasion. We are truly delighted to hear that your birthday stay was memorable and that our team’s little surprise with the cake made your day even sweeter. Being part of moments like these is what makes our work so meaningful. It’s wonderful to know that you enjoyed the ambience, breathtaking sea views and relaxing poolside experience. Celebrations become even more special when paired with such surroundings and we’re glad we could help create a joyful memory for you. Your heartfelt recommendation means the world to us. We look forward to welcoming you back again and again, for birthdays, anniversaries or simply for a peaceful getaway along the southern shores of Sri Lanka. Each visit, we hope to make your experience even more unforgettable than the last. Warm regards, Eduard Sarton General Manager.

Radisson Collection Resort, Galle has replied on Tue Aug 19 10:04:30 IST 2025

Dear Ramesh Malpani, Thank you so much for your kind words! We’re delighted to hear that you had an excellent stay with us and especially enjoyed our food and the cleanliness of the resort. We look forward to welcoming you back soon for another wonderful stay filled with relaxation, great dining and breathtaking ocean views. Warm regards, Eduard Sarton General Manager.

Radisson Collection Resort, Galle

Dear Valued Guest, Thank you so much for sharing your experience with us. We’re delighted to hear that you found the resort beautiful and photogenic — many of our guests tell us it’s one of their favorite things too, as every corner is designed to blend modern luxury with the beauty of the ocean. We’re also glad you enjoyed the heated jacuzzi and our food offerings. At the same time, we truly appreciate your feedback regarding the private pool suite on the ground floor and the bathroom design. We understand how important privacy and comfort are, especially for a relaxing getaway, and your comments will certainly be shared with our team for future improvements. If you are planning to visit us again, we would be happy to recommend one of our upper-category suites, which offer more spacious layouts, enhanced privacy, and breathtaking views of the ocean. Your insights help us get better, and we’re grateful you took the time to point them out. We hope your next stay will be even more comfortable and memorable. We look forward to welcoming you back soon for another relaxing escape filled with ocean views, great food, and unforgettable moments. Warm regards, Eduard Sarton General Man

Radisson Collection Resort, Galle has replied on Tue Jul 22 09:23:43 IST 2025

Dear Vicky Vignesh, Thank you so much for your kind words! We’re delighted to hear that you had a great stay and found our team to be friendly and welcoming. It’s also wonderful to know you enjoyed the food, the clean swimming pool and the stunning views our property offers. We always make sure to make your stay exceptional in every little thing. We hope you had the chance to enjoy dishes from all our restaurants, especially Namikaze and Catch, where we take pride in offering unique culinary experiences. Thank you once again for your lovely feedback. We look forward to welcoming you back for another memorable stay! Warm regards, Eduard Sarton General Manager.

Radisson Collection Resort, Galle has replied on Tue Jul 22 09:23:26 IST 2025

Dear Ishan Joshi, Thank you for taking the time to share your feedback. We’re glad to know you appreciated the overall quality of the hotel, though we’re sorry to hear that the room size and value did not fully meet your expectations. We also understand your concerns regarding the limited options for Indian and vegetarian guests. Your feedback is truly valuable and we have shared it with our culinary team to explore ways we can enhance variety and inclusivity in our menu offerings. We have added your preferences to your profile and during your next visit, our chef will personally take care of your dining experience to ensure it’s tailored to your taste. We truly hope to have the opportunity to welcome you again and provide you with an even more enjoyable and personalized stay. Warm regards, Eduard Sarton General Manager

Radisson Collection Resort, Galle

Dear Vidushi Agarwal, Thank you for your lovely review! We're thrilled to hear you had such a wonderful experience with us. From the smooth check-in and welcome drinks to enjoying our pools, jacuzzi, and direct beach access, it sounds like you truly made the most of your stay! We hope you had the chance to unwind with a refreshing cocktail while watching the sunset at Taboo Beach Club — one of the magical moments we love offering our guests. Our team is dedicated to making every moment special, and we’re delighted that this was reflected in your visit. We look forward to welcoming you back soon for another relaxing and memorable escape! Warm regards, Eduard Sarton General Manager.