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Review Of Zostel Shillong

Shillong, Shillong

    User Rating & Reviews

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    4.0
    Very Good

    250 Ratings, 70 Reviews

    excellent
    52%
    very good
    30%
    average
    7%
    poor
    4%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 4
    • 5
    • 2
    • 1
    • 5
    • 5
    • 4
    • 3

    Rating Categories

    • Location3.8
    • Cleanliness4.4
    • Value For Money3.8
    • Facilities3.9
    • Checkin Experience4.1
    • Information Accuracy3.9
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    Review Summary

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    Guests appreciate the spacious and beautifully designed rooms, as well as the clean premises and friendly staff. The in-house café serves tasty food, making it convenient for meals. The property is known for its chill vibe, great common areas for socializing, and supportive staff like Santosh, who helps with travel plans. A common note is about the occasional hot water issues in showers. Overall, a pleasant and enjoyable experience!

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    Positive first
    4.0

    Good Stay

    bheema b.

    The beds and bathroom was clean and tidy. But the restaurant was average. Since its located within the city, it wasn't difficult to find a good restaurant nearby.

    Travel Month: Nov 2025

    Room: 1 Bunk Bed | Standard 4 Bed Mixed Dorm | Shared en-suite washroom

    5.0

    Excellent Stay

    md s.solo

    I stayed there for two days during my trip to shillong, the dorm was neat and clean, which is what matters most to me. Also have a restaurant which is a part of this hostel, you can get fresh food.

    Travel Month: Oct 2025

    Room: 1 Bunk Bed | Deluxe 2 Bed Mixed Dorm | Shared en-suite washroom

    4.0

    Good Stay

    shubham g.

    The hotel was great. Very awsthetically designed. The room was spacious. The cafetaria was wonderful as well. Only difficulty was with the shower where we had some trouble getting warm water. Very pleasant stay overall.

    Travel Month: Oct 2025

    Room: Superior Deluxe Room

    3.0

    Average Stay

    deekonda s.

    The stay was not as good as expected the location was not scenic as shown in photos Room has no balcony no zostel vibes

    Travel Month: Oct 2025

    Room: Superior Deluxe Room

    5.0

    Excellent Stay

    moitreyee m.group

    The stay was very comfortable. Clean place. The food was good. The premises were neat and clean. We had a very satisfying stay.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: 1 Bunk Bed | Standard 4 Bed Mixed Dorm | Shared en-suite washroom

    2.0

    Poor Stay

    harsh k.couple

    If you’re looking for the zostel vibe please avoid booking this property. I stayed in 4-5 Zostel properties but this was very bad. Idk why zostel chose this property. Bad location, bad food and bad rooms. Dorms with no curtains and individual fans. Lights broken, toilet seat damaged. Waste of money

    Travel Month: Sep 2025

    Room: 1 Bunk Bed | Standard 4 Bed Mixed Dorm | Shared en-suite washroom

    3.0

    Average Stay

    parth s.

    4

    Travel Month: Aug 2025

    Room: 1 Bunk Bed | Deluxe 6 Bed Mixed Dorm | Shared en-suite washroom

    5.0

    fabulous

    gaurav r.solo

    overall great exp,,,,,,,,,,,,,

    Travel Month: Aug 2025

    Room: 1 Bunk Bed | Standard 4 Bed Mixed Dorm | Shared en-suite washroom

    4.0

    Good Stay

    akankshya.solo

    A very comfortable and enjoyable stay at Zostel, Shillong

    Travel Month: Jul 2025 (3-Night Stay)

    Room: 1 Bunk Bed | Standard 2 Bed Female Dorm | Shared attached washroom

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    4.0

    Good Stay

    abhinab g.family

    Everything is good just the hotel restro is a bit overpriced

    Travel Month: Jul 2025

    Room: 1 Bunk Bed | Standard 4 Bed Mixed Dorm | Shared en-suite washroom

    5.0

    Fu vibes

    varun y.couple

    Had an amazing stay at Zostel Shillong! The property is well-maintained, the vibe is super chill, and the staff is really friendly and helpful. Loved the cozy common areas and the beautiful surroundings. Perfect place to meet fellow travelers and explore Shillong. Highly recommended!

    Travel Month: Apr 2025

    Room: Superior Deluxe Room

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    5.0

    Excellent Stay

    sobhan s.

    The location of the stay was preety easy to locate. The staff were very friendly and cooperative. The housekeeping staff were top men who maintained the room well and made it super clean.

    Travel Month: Jul 2025

    Room: 1 Bunk Bed | Standard 4 Bed Mixed Dorm | Shared en-suite washroom

    4.0

    Good Stay

    manoj k.

    The overall experience was good. Should have provided 3 fans for 3 beds. Also the washroom could have been better. Rest everything was good and the stay was also good. Polite staffs.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Deluxe Suite with Balcony

    3.0

    Average Stay

    ramya b.solo

    contested and it was so hot.

    Travel Month: Jun 2025

    Room: 1 Bunk Bed | Standard 2 Bed Female Dorm | Shared attached washroom

    5.0

    Perfect stay

    talluru s.solo

    Great location, friendly staff. Santosh, Aatish and cafe guy are really helpful.

    Travel Month: Jun 2025 (4-Night Stay)

    Room: 1 Bunk Bed | Standard 4 Bed Mixed Dorm | Shared en-suite washroom

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    4.0

    good for solo tra

    ujjwal p.solo

    Location is good .Food options as it has a inhouse cafe . Dormitory rooms have single small fan not covering the entire room .

    Travel Month: Jun 2025

    Room: 1 Bunk Bed | Standard 4 Bed Mixed Dorm | Shared en-suite washroom

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    4.0

    Good Stay

    arnold b.

    The stay was really good no problem the area was pretty scenic the room was also well arranged and clean but the only problem was hot water which was not available when required

    Travel Month: Apr 2025

    Room: Superior Deluxe Room

    1.0

    Terrible Stay

    sayantani s.family

    casual staff behavior in urgency,security issue.

    Travel Month: Apr 2025 (4-Night Stay)

    Room: 1 Bunk Bed | Standard 4 Bed Mixed Dorm | Shared en-suite washroom

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    5.0

    loved it all

    tanya c.group

    loved the experience as a whole, the manager (santosh bhaiya) is amazing and very chill. also the cafe/ restaurant serves delicious food🥰 beds are nice and clean and so is the washroom.

    Travel Month: Mar 2025

    Room: 1 Bunk Bed | Deluxe 4 Bed Mixed Dorm | Shared en-suite washroom

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    5.0

    amazing

    aastha a.solo

    Santosh ji was the best at zostel and ma'am as well they both were fabulous and I loved the stay. they will even help you in procuring cabs etc best best best

    Travel Month: Dec 2024

    Room: 1 Bunk Bed | Standard 2 Bed Female Dorm | Shared attached washroom

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