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Review Of Zeromiles Hotel Prasant

New Digha, Digha | 1.1 km drive to New Digha Sea Beach Market

    User Rating & Reviews

    • everyone
    • couple
    • family
    3.2
    Good

    25 Ratings, 5 Reviews

    excellent
    20%
    very good
    28%
    average
    20%
    poor
    16%
    bad
    16%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 3
    • 4
    • 1
    • 2
    • 2
    • 1
    • 2
    • 1

    Sort by:

    Positive first
    1.0

    Terrible Stay

    aryansh k.

    There were 1000 of rules which does not make any sense. They don’t allow outside food which is fine as long as they themselves can provide food! most of the time food are not available in hotel and they don’t allow to bring food from outside! how does this make sense? what i will eat if i am tired and outside food is not allowed and they are not providing food either

    Travel Month: May 2023

    Room: DELUXE DOUBLE BED AC ROOM

    • user photos

    Zeromiles Hotel Prasant has replied on Mon Jun 05 23:29:42 IST 2023

    Dear Sir thank you for writing your grievances. All terms and conditions are mentioned in bold in the channel websites. The guest can see the rules before making a booking. As mentioned by you regarding restrictions of bring outside food, it's clearly mentioned that only cooked foods are not allowed. The guests are free to bring snacks, drinks and food items which are not available with us. Please acknowledge if we together do not maintain certain rules and disciplines the privacy, comfort and safety of all guests will be at stake. Truly we are not the best still you can check most of the guests rate us 4 and 5 due to these rules and restrictions. Lastly our rates signify that we are charging lesser than competition with the facilities we deliver. Thank you sir for staying with us and looking forward for your revisit if you appreciate the location, staff behavior and other facilities that may satisfy you.

    3.0

    Average stay, high price

    prasenjit c.loyalty-iconcouple

    Rooms were not good. Wall, bed, door everything has dirt strain. People will come and knock at your door randomly. I was given lecture by the sweeper that it is 8 am and i should not sleep. Toilet kit was not provided for 2 people, no towels. Bed sheet was not fresh. Though i have paid for the breakfast i had to ask for it and got very poor quality food. Overall once they take your money they do not care about you anymore.

    Travel Month: Apr 2023

    Room: DELUXE DOUBLE BED AC ROOM

    Zeromiles Hotel Prasant has replied on Mon May 15 08:53:01 IST 2023

    Thank you sir for your reviews. We regret that your experience was unsatisfactory. You may the reviews of other guests staying in our property on the same dates, mostly rated us high and are very pleased with our services. Some of them have referred their friends also. Yes we too lack the capability to satisfy all especially when there is huge rush.

    5.0

    Excellent Stay

    sumi h.

    It was a really good experience. The behavior of the staffs and the manager was very polite. Room and the building is neat and clean. About 10mins walking distance from bew digha sea beach

    Travel Month: Apr 2023

    Room: DELUXE DOUBLE BED AC ROOM

    Zeromiles Hotel Prasant has replied on Fri Apr 28 05:57:40 IST 2023

    We enjoyed your stay in our hotel. Thank you for giving us the opportunity to serve you.

    5.0

    Excellent Stay

    tanmay g.family

    Fabulous staying experience with this hotel. The room is too good. Mainly the staff behavior is awesome & so friendly. The taste of thier food is too good. A cozy atmosphere we get here. Thanks to make my trip. Thanks zero-miles hotel prasanta team for their hospitality. Thanks

    Travel Month: Apr 2023 (3-Night Stay)

    Room: DELUXE DOUBLE BED AC ROOM

    • user photos

    Zeromiles Hotel Prasant has replied on Sun Apr 23 06:34:29 IST 2023

    Thank you so much tanmoy sir. We truly enjoy serving guests like you. We will long for your revisit your charming personality and soft words touched our heart.

    3.0

    average property

    dipan.family

    Far from the sea beach, very noisy for being on the highway, service is average in all categories, this hotel is not suitable for families with children.

    Travel Month: Dec 2022

    Room: STANDARD TRIPLE BED NON AC

    Zeromiles Hotel Prasant has replied on Fri Dec 16 16:51:21 IST 2022

    Dear dip-an sir, firstly will thank you for choosing our hotel for your holidays with your family. Truly regret that you were not satisfied as you have mentioned that our hotel is far from the beach and noisy due as it is on the new digha main road. It might have been you have overlooked the hotel details available on the makemytrip portal that the distance from the sea beach is less than 400 meters and it takes 6 to 7 minutes to walk. Moreover its also clearly mentioned that our hotel is on the new digha main road, just beside the auto stand in front of jahaj bari. Hotels in front of the sea beach is more than double of our prices and the backside rooms are totally noise free. Rooms with view of jahaj bar i will be bit noisy because their balconies are facing the road which actually most of the guests enjoy. Their are many hotel better than us in new digha but when best compared to quality with pricing guests loves our hotel. Very sorry for the inconvenience caused.

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