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Anna Salai, Chennai
63 Ratings, 29 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the affordable rates and the helpful reception staff. The property is conveniently located near the city center and has good transportation access. However, many reviews mention significant cleanliness issues, poor bathroom facilities, and a lack of amenities like hot water and wifi. It's noted to be more suitable for solo travelers rather than families, with potential mosquito problems in some rooms.
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good
fine for affordable cost and good receptionist. very humble way of treating and assisting
Room: Single Budget Non Ac Attached Bathroom
Un hygienic
The original room provided to me had a broken door, which couldn't be closed or locked. The new room i received was extremely dirty, probably uncleaned for many weeks. Unfortunately i had to take up the same room, with simple top level cleaning. But still a dirty room. On top of this all, no hot water inside the attached bathroom, no flush for western commode. No air circulation what so ever. The fan regulator was broken and default was set to maximum speed.
Room: Single Budget Ensuite
Zama Lodge has replied on Thu Jan 23 19:13:33 IST 2025
Sorry for the inconvenience. We are not sure why such a thing happened. Anyways we will do our best to sort out the same ASAP
good
i had a very pleasant stay. The staff was really helpful and courteous. The location of the hotel is great and close to everything. Regards.
Room: Single Budget Ensuite
Very poor
businessExtremely poor service, extremely poor quality, bad rooms, unhygienic rooms, rude behaviour, unclean bathrooms
Room: Standard Double Private Ensuite
Zama Lodge has replied on Thu Jan 23 19:14:20 IST 2025
We are doing everything possible to set things right. Hopefully everything will be perfect soon
Worst
The condition were very bad, no toilet, smelling really bad. I booked for 3 days but left after one night. Okay. I want to contact
Room: Single Budget Ensuite
Zama Lodge has replied on Thu Jan 23 21:42:49 IST 2025
Sorry for the inconvenience. Renovations / Improvements have been done now. The place have been considerably improved now, while keeping the tariff still the same. If you visit us you will know
Terrible Stay
It is an old hotel, now under renovation. No service you can expect from them. All old furnitures
Room: Budget Non Ac Non Attached Bathroom
Zama Lodge has replied on Thu Jan 23 21:41:25 IST 2025
True. It is old. It has been renovated too. Several things have been added compared to earlier times The place have been considerably improved now, while keeping the tariff still the same. If you visit us you will know
Waste of money
Total disappointment. No cleaning rooms are-full of dust. Bad smell. I had no other choice have to stay for 2 days. Left this place 1 day ahead.
Room: Single Budget Ensuite
Zama Lodge has replied on Thu Jan 23 21:06:27 IST 2025
Thank you for letting us know. Sorry for your disappointment. The property is located on the main road and is accessible by all means of transport. Yes, the drawback of the same is the property gets dusty and has to be cleaned on a daily basis to maintain the same. FYI - the rooms are cleaned every day . Maybe something happened by which it was not done. The place have been considerably improved now, while keeping the tariff still the same. If you visit us you will know
Average Stay
Room is good but their is lot of mosquitoes
Room: Standard Non A/c
Zama Lodge has replied on Thu Jan 23 21:03:20 IST 2025
Thank you for a 3 star review. We would definitely improve to do better. Yes, i agree mosquitoes are a problem during winter months. We provide mosquito repellants in the rooms now and keep the place better than before. The place have been considerably improved now, while keeping the tariff still the same. If you visit us you will know
Poor Stay
2. 1) no wifi 2) no blanket 3) bathroom door was broken and detached from wall and kept aside.
Room: Budget Non Ac Non Attached Bathroom
Zama Lodge has replied on Thu Jan 23 21:01:46 IST 2025
We do provide wifi in the common areas (since 2010. We will do the necessary to address your issues ASAP. Necessary repairs / improvments have been carried out. The place have been considerably improved now, while keeping the tariff still the same. If you visit us you will know
Good Stay
My stay with zama lodge was good. No disturbance but disappointed with mosquitoes in the room. They do provide purified water through out my stay. It’s located center of the city. But i don’t understand why they charge extra for attached bathroom. However it’s their policy. But doesn’t make any common sense. Over all it’s good for a single person stay.
Room: Budget Non Ac Non Attached Bathroom
Zama Lodge has replied on Thu Jan 23 20:59:22 IST 2025
Thank you for giving us a 4 star review. We appreciate you giving us 4 stars. We know that during winter (Nov-Jan) we do get more mosquitoes hence we provide mosquito repellants. The place have been considerably improved now, while keeping the tariff still the same. If you visit us you will know
Close to us consulate
The main reason for choosing this hotel was that it's close to us consulate. You can keep your bags and mobile here and just carry the documents. Better to choose the room with attached bathroom. I recommend for solo travelers.
Room: Budget Non Ac Non Attached Bathroom
Zama Lodge has replied on Thu Jan 23 20:51:41 IST 2025
Thank you for giving us 4 stars review. We appreciate your review and are thankful for the same. We will definitely improve our property / services to reach a 5 star mark. The place have been considerably improved now, while keeping the tariff still the same. If you visit us you will know
Zama lodge
Good, neat and clean, good location
Room: Standard Non A/c
Zama Lodge has replied on Thu Jan 23 19:43:18 IST 2025
Thank you for the 5 star rating. Much appreciated. We know you have been coming and staying with us for the past several years. A 5 start review from such a Customer is a boost to keep the place better and economical for visitors. 5 Stars . You made our day.
Very worst.
soloRooms are like toilets. Toilets are very very worst. This lodge is not for hum-en beings.
Room: Budget Non Ac Non Attached Bathroom
Zama Lodge has replied on Thu Jan 23 19:41:03 IST 2025
trying to provide a place to stay for customers during such times as COVID was a difficult task by itself. We certainly will look and sort the same The place have been considerably improved now, while keeping the tariff still the same. If you visit us you will know
Terrible Stay
Not cleaned room and wahsroom
Room: Budget Non Ac Non Attached Bathroom
Zama Lodge has replied on Thu Jan 23 19:39:38 IST 2025
Usually nothing of this sort happens. We do have a lot of repeat customers either directly or through OTA's. We will definately look into the matter and find a solution to the same. Sorry for the inconvenience. NO DOUBT IT WAS DURING THE PERIOD OF COVID. We could only do that much at that time due to several reasons. The place have been considerably improved now, while keeping the tariff still the same. If you visit us you will know
Terrible Stay
They don't have any service. Even the washroom were filthy and the water they provided was in reused bottles
They don't have proper safety mechanisms.
Room: Budget Non Ac Non Attached Bathroom
Zama Lodge has replied on Thu Jan 23 19:38:24 IST 2025
We will look into the issues and sort the same
Budget friendly
Budget friendly stay with very basic facilities. Worth the stay for the tariff charged.
Room: Budget Non Ac Non Attached Bathroom
Zama Lodge has replied on Thu Jan 23 19:37:16 IST 2025
Thank you for giving us 3 Stars. We will strive and work harder to make things better for you / your friends when you / friends visit us in the future. The place have been considerably improved now, while keeping the tariff still the same. If you visit us you will know
Zuma Lodge stay
It was a pleasant stay. Great location.
Room: Budget Non Ac Non Attached Bathroom
Zama Lodge has replied on Thu Jan 23 19:35:39 IST 2025
Thank you for giving us 5 star rating. This sort of encouragement really motivates us to improve a lot better and make your stay as comfortable as possible. This boosts us up to offer better quality of service to customers. We appreciate your 5 Star review and we will keep working to make it more better
Hotel staff is good but place has lot of bugs, you can't sleep
Hotel staff is good but place has lot of bugs, you can't sleep
Room: Budget Non Ac Non Attached Bathroom
Zama Lodge has replied on Thu Jan 23 19:33:30 IST 2025
Thank you for the 3 star rating. We understand there were some issues that had to be looked into. We do have a lot of repeat customers either directly or through OTA's The place have been considerably improved now, while keeping the tariff still the same. If you visit us you will know
Worst experience
Please don't go with family, it's some kind of hard place.
Room: Budget Non Ac Non Attached Bathroom
Zama Lodge has replied on Thu Jan 23 19:31:54 IST 2025
The place have been considerably improved now, while keeping the tariff still the same. Bathrooms get cleaned properly everyday and we do provide with Mosquito coils or mosquito repellants too for the convenience of the customers. If you visit us you will know
About the Zama Lodge
Location is good, near by found no restaurant and service in the hotel is very poor. Fan running speed is very slow and windows are can't able to close. Full night didn't slept due to mosquito problems. Now I came to know, why Chennai facing Dengue disease due to verify poor cleaning. Room not worth..
Room: Budget Non Ac Non Attached Bathroom
Zama Lodge has replied on Thu Jan 23 19:31:15 IST 2025
Usually nothing of this sort happens. We do have a lot of repeat customers either directly or through OTA's. We will definitely look into the matter and find a solution to the same. Sorry for the inconvenience. The place have been considerably improved now, while keeping the tariff still the same. Bathrooms get cleaned properly everyday and we do provide with Mosquito coils or mosquito repellants too for the convenience of the customers. If you visit us you will know
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