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Gopalapuram, Coimbatore | 1.9 km drive to Coimbatore Junction
2600 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests rave about the property’s prime location near Race Course Road and the railway station, making it super convenient for both business and leisure travelers. The rooms are praised for their cleanliness, spaciousness, and modern decor. The standout feature is the delicious breakfast buffet, offering a wide variety of South Indian dishes. Exceptional hospitality from a courteous staff enhances the experience, making it a solid choice for a comfortable stay in Coimbatore.
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A Good Experience
Centrally located at Coimbatore. Close to railway station and many other government offices, yet a very peaceful locality. The food was good not outstanding though. The Sabudana payasam was too sweet and the waffles were hard. I don’t know if they are supposed to be like that. In that case, please ignore my comment on food. The amnesties were all great, if I were to nitpick I would say that the conditioner dispenser in the bathroom was not dispensing the liquid. The room service was great.
Room: Deluxe Room Double
Poor Stay
More than thrice I stayed this hotel, every time I am informing about their bathroom facility issues bt still they are not make.any changes but this hotel 5 star and ITC group..quite unbelievable why particularly this location they are not maintaining properly... Only Small head shower other than nothing faucet or hand shower...Just think how kids and senior citizens take head shower bath... Basic essentials they failed to rectify nor modify which i told several time but not take it forward ..future I won't prefer this hotel
Room: Deluxe Room Double
Excellent Stay
The stay was good. The room was very clean and tidy. Loved the ambiance of the room. Food was excellent. The property is comfortably situated near race course and is well connected with major spots of the city.
Room: Superior Double Room
Excellent Stay
The stay was super comfortable at ITC Coimbatore. While a lot of the star hotels in the city are not well maintained ITC does a great job. Spacious rooms, had all the necessary amenities. And the location was just perfect and very accessible for shopping and very close by to pretty nice restaurants in the town.
Room: Room Assigned at Check-in
Average Stay
Food was average not upto a five star.. Location and facilities are good...
Room: Deluxe Room Double
Good Stay
A good property but the room tariff and food cost at the restaurant is very high compared to other properties of the same class. If the food is affordable then we can avoid ordering from outside through Swiggy etc.
Room: Day Use Room 8 AM to 6 PM, Check-in and Check-out on same day
Welcomhotel by ITC Hotels, Race Course, Coimbatore
Dear Mr. Sherif Greetings from Welcomhotel Coimbatore! Thank you for choosing to stay with us and for sharing your valuable feedback. We are delighted to know that you had a good stay and found our property to your satisfaction. We have also noted your concerns regarding the room tariff and food pricing. Please be assured that your observations have been taken positively and shared with the concerned teams for review. Our endeavour has always been to provide our guests with the best value and experience, and your suggestions will certainly help us enhance our offerings further. We sincerely hope to have the pleasure of welcoming you back soon and creating an even more memorable experience for you. Yours Sincerely, Erine Louis General Manager Welcomhotel by ITC Hotels, Racecourse,Coimbatore LEED Platinum Certified Hotel
Excellent Stay
location is very good,breakfast was awesome and staff was very cooperative. I have booked for day but due to not getting reservation of train I extend by booking for next morning but You charge again full day .
Room: Day Use Room 8 AM to 6 PM, Check-in and Check-out on same day
Welcomhotel by ITC Hotels, Race Course, Coimbatore has replied on Wed Sep 10 12:02:21 IST 2025
Dear Ms. Sheetal Nahta, Thank you for taking the time to share your feedback. We are delighted to know that you enjoyed the food, cleanliness of the property, and the service extended by our team. Your kind words of appreciation truly motivate us. We do understand your concern regarding the flexibility in charges. However, we would like to humbly highlight that our property is designed to maintain the standards and brand value associated with our hotel. The pricing is structured to reflect not just the facilities, but also the quality, service, and overall experience we consistently strive to deliver to our guests. It would be our absolute pleasure to welcome you back for yet another memorable experience at Welcomhotel Coimbatore. Yours Sincerely, Erine Louis General Manager Welcomhotel by ITC Hotels, Racecourse,Coimbatore LEED Platinum Certified Hotel
Nightmare stay
I was quite excited n looking forward to stay at the reputed n popular ITC chain hotel as most of their properties have benchmark standards and are world renowned!! Check in was easy,smooth and the staff was very warm helpful and welcoming. only qualm is the security at gate who kept handling my personal stuff despite my request to let me do it by myself !! Room decoration and furnishings was of very good quality to high standards n the cleanliness was impeccable. I was so relieved to be in good accommodation after managing with three stars in three tier cities for last few days as most of them were downright disappointing despite hefty prices !! Unfortunately my happiness was short lived as there was major goof up by maintenance.Washroom water supply was downright dirty n unhygienic as a shock 😱I have had to use that dirty water for all activities including bathing brushing etc .Not only was it a great health hazard .The unpleasant experience majorly triggered my anxiety n caused great distress since I have long standing OCD It lead to physical sickness but also great anguish for me and I decided to check out immediately. When I tried to get help for same I discovered that the telephone instrument was not in working order at all with a snapped wire 😱 Ultimately I stepped out to get help n managed to check out lodging a complaint at the reception . This kind of experience at a 5 star of such huge stature was apalling ,stressful and completely unacceptable..I wish to have a complete n full refund of my booking n compensation for my harrowing experience caused by poor management
Room: Deluxe Room Double
Welcomhotel by ITC Hotels, Race Course, Coimbatore
Dear Preeti Gulati, We are concerned to read your comments, however, after a detailed review and inspection of the points mentioned, we did not find any such issues during or after your stay. Our property strictly follows hygiene, safety, and maintenance protocols, and no similar concerns were reported by other guests. We have thoroughly investigated the concerns mentioned in the review and would like to bring to your kind attention the following points: 1. All the points raised , including water supply, cleanliness, and telephone line issues, were carefully checked by our respective departments. No such defects or irregularities were found either during your stay or after your departure. 2. Our property maintains strict hygiene, safety, and maintenance protocols, and no similar concerns have been reported by any other guests during the same period. 3. It appears that the comments posted are not a true reflection of the actual experience you had at our hotel, but rather an attempt to frame unnecessary grievances. Yours Sincerely, Erine Louis General Manager Welcomhotel by ITC Hotels, Racecourse, Coimbatore LEED Platinum Certified Hotel
Average Stay
Food is so good. Property is so clean . Some staffs are so humble. Especially food! Excellent service. I was there in short period. But there is no flexibility in amount we are paying. Not even have a consideration because I spend nearly 10k for 8hrs.
Room: Superior Double Room
Welcomhotel by ITC Hotels, Race Course, Coimbatore has replied on Wed Sep 10 11:59:42 IST 2025
Dear Ms. Sreevinotha, Thank you for taking the time to share your feedback. We are delighted to know that you enjoyed the food, cleanliness of the property, and the service extended by our team. Your kind words of appreciation truly motivate us. We do understand your concern regarding the flexibility in charges. However, we would like to humbly highlight that our property is designed to maintain the standards and brand value associated with our hotel. The pricing is structured to reflect not just the facilities, but also the quality, service, and overall experience we consistently strive to deliver to our guests. It would be our absolute pleasure to welcome you back for yet another memorable experience at Welcomhotel Coimbatore. Yours Sincerely, Erine Louis General Manager Welcomhotel by ITC Hotels, Racecourse,Coimbatore LEED Platinum Certified Hotel
Good Stay
The location is good right centre of the city. The facility was nice and the food was ok not too good but ok.
Room: Superior Double Room
Welcomhotel by ITC Hotels, Race Course, Coimbatore
Dear Mr. Vishnu Karthik Greetings from Welcomhotel Coimbatore! Thank you for choosing to stay with us and for sharing your valuable feedback. We are delighted to know that you had a good stay and found our property to your satisfaction. We have also noted your concerns regarding the food taste . Please be assured that your observations have been taken positively and shared with the concerned teams for review. Our endeavour has always been to provide our guests with the best value and experience, and your suggestions will certainly help us enhance our offerings further. We sincerely hope to have the pleasure of welcoming you back soon and creating an even more memorable experience for you. Yours Sincerely, Erine Louis General Manager Welcomhotel by ITC Hotels, Racecourse,Coimbatore LEED Platinum Certified Hotel
Pleasant Stay....Good property to consider.
It was a very pleasant stay experience. The hotel staff is very polite and helpful. It’s a very good family hotel with all the premium facilities. A must consider stay option if you are travelling to Coimbatore.
Room: Deluxe Room Double
Welcomhotel by ITC Hotels, Race Course, Coimbatore has replied on Wed Sep 10 12:13:01 IST 2025
Dear Saurabh Dashottar, Greetings from Welcomhotel Coimbatore! Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We are truly pleased to know that you had a positive experience overall, especially appreciating our polite and helpful staff, spacious rooms, and the peaceful atmosphere of our property. It is always encouraging to receive such kind words from our guests. We truly value your feedback as it helps us improve and deliver a better experience for all our guests. We hope to welcome you back again soon for a more seamless and enjoyable stay. Erine Louis General Manager Welcomhotel by ITC Hotels, Racecourse, Coimbatore LEED Platinum Certified Hotel
Excellent Stay
Excellent location- walkable location to race course. Friendly valet parking team. Spacious and well appointed rooms. Neat and clean bathrooms. Large TV. Good food at the restaurant. Excellent response and treatment at the reception and by the housekeeping team. Overall excellent experience.
Room: Deluxe Room Twin
Welcomhotel by ITC Hotels, Race Course, Coimbatore has replied on Wed Sep 10 12:13:26 IST 2025
Dear Jacob Jesurun, Greetings from Welcomhotel Coimbatore! Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We are truly pleased to know that you had a positive experience overall, especially appreciating our polite and helpful staff, spacious rooms, and the peaceful atmosphere of our property. It is always encouraging to receive such kind words from our guests. We truly value your feedback as it helps us improve and deliver a better experience for all our guests. We hope to welcome you back again soon for a more seamless and enjoyable stay. Erine Louis General Manager Welcomhotel by ITC Hotels, Racecourse, Coimbatore LEED Platinum Certified Hotel
Average Stay
My suggestion to increase the staff strength in Reception . I asked for extension for one more day no reply from front office . Then I book another property
Room: Club Double
Welcomhotel by ITC Hotels, Race Course, Coimbatore has replied on Wed Sep 10 12:16:39 IST 2025
Dear Nikhil S, Thank you for taking the time to share your feedback. Please accept our sincere apologies for the inconvenience and disappointment you experienced during your recent stay with us. We deeply regret that your concerns regarding stay extension and staff interactions were not addressed in a timely and professional manner. The experience you described does not reflect the standard of service we strive to uphold, and we are truly sorry that we fell short in meeting your expectations. Please be assured that your comments have been shared with the concerned teams, and we are taking this feedback seriously to improve our communication, training, and overall guest experience. We hope you will consider giving us another opportunity to serve you better in the future and restore your trust in us. Responsibly Yours, Erine Louis General Manager Welcomhotel by ITC Hotels, Racecourse, Coimbatore LEED Platinum Certified Hotel INDIA
Good Stay
Overall it was a good and pleasant stay, front office and all services are good, food excellent, your restaurant is good and we experienced your tasty veg dishes Overall it was a good and pleasant stay, front office and all services are good, food excellent, your restaurant is good and we experienced your tasty veg dishes .
Room: Deluxe Room Twin
Welcomhotel by ITC Hotels, Race Course, Coimbatore
Dear Mr. Mg Surendranath, Vanakkam ! We sincerely appreciate your time taken to share your experience on MMT. I have conveyed your gracious comments for our guest rooms, food quality and helpfulness of the staff to the entire team, for whom it has been a tremendous source of inspiration. We believe that people make a hotel special, giving it heart and soul. The team and I look forward to welcoming you back at Welcomhotel Coimbatore. Yours Sincerely, Erine Louis General Manager Welcomhotel by ITC Hotels, Racecourse, Coimbatore LEED Platinum Certified Hotel
Average Stay
Property is Good Food is Average Location and facility is manageable
Room: Superior Twin Room
Welcomhotel by ITC Hotels, Race Course, Coimbatore has replied on Wed Sep 10 12:27:04 IST 2025
Dear Umakant Sahoo Greetings from Welcomhotel Coimbatore ! Thank you for choosing our hotel for your stay. We are extremely apologetic for the inconvenience caused. It's disheartening to see our guests leaving the hotel without satisfaction. But we assure you, the matter will be raised to our concerned management to ensure that our services are always world class. Your feedback is highly appreciated and valuable to us. We look forward to welcoming you again in the near future. Responsibly Yours Erine Louis General Manager Welcomhotel by ITC Hotels, Racecourse, Coimbatore LEED Platinum Certified Hotel
Excellent Stay
Welcome by ITC Coimbtore is a nice well maintained property….. food was very nice and staff is very humble and costumer friendly….. services are impressive…… all n all a great experience 👍
Room: Room Assigned at Check-in
Welcomhotel by ITC Hotels, Race Course, Coimbatore has replied on Wed Sep 10 12:48:15 IST 2025
Dear Rucha Oza, Vanakkam ! Thank you for choosing to stay at Welcomhotel Coimbatore and for taking out time to share your experience. It gives us immense pleasure to read that you have found our guest rooms to be nice and food quality to be good. Your recommendation will certainly help us attract more travellers to our hotel. My team and I are inspired by your comments and everyone is indeed motivated to give the best services to our guests. It will be our pleasure to welcome you back with your family for your future stays. Your Sincerely, Erine Louis General Manager Welcomhotel by ITC Hotels, Racecourse, Coimbatore LEED Platinum Certified Hotel
Best stay in Coimbatore.
Excellent and Cozy stay. Front office and room service were exemplary. Located in centre of the cit Excellent and Cozy stay. Front office and room service were exemplary. Located in centre of the city
Room: Superior Twin Room
Welcomhotel by ITC Hotels, Race Course, Coimbatore has replied on Wed Sep 10 13:01:22 IST 2025
Dear Flora. Many thanks for your wonderful review, we are delighted to receive your feedback of appreciation regarding our hotel. At Welcomhotel Coimbatore, our core aim is providing bespoke attention and the best of amenities to our guests which also form the essence of our service culture. Indeed, I am very lucky to have a team truly motivated towards creating extraordinary experiences for our guests and I am very happy that you recognize the same. I will definitely pass on your kind words of appreciation to Our staffs and also ensure they get recognized for the same. Thank you once again and we look forward to your future visits to our hotel. Warm Regards, Erine Louis General Manager Welcomhotel by ITC Hotels, Racecourse, Coimbatore LEED Platinum Certified Hotel
Good Stay
Overall a good experience. Neat spacious rooms. Great breakfast and service provided was good too.
Room: Deluxe Room Twin
Welcomhotel by ITC Hotels, Race Course, Coimbatore has replied on Wed Sep 10 13:01:51 IST 2025
Dear Rohit Patil. Many thanks for your wonderful review, we are delighted to receive your feedback of appreciation regarding our hotel. At Welcomhotel Coimbatore, our core aim is providing bespoke attention and the best of amenities to our guests which also form the essence of our service culture. Indeed, I am very lucky to have a team truly motivated towards creating extraordinary experiences for our guests and I am very happy that you recognize the same. I will definitely pass on your kind words of appreciation to Our staffs and also ensure they get recognized for the same. Thank you once again and we look forward to your future visits to our hotel. Warm Regards, Erine Louis General Manager Welcomhotel by ITC Hotels, Racecourse, Coimbatore LEED Platinum Certified Hotel
Excellent Stay
Room was neat & Cosy,service prompt,food good,ambience nice ,location easily approchsble
Room: Deluxe Room Twin
Welcomhotel by ITC Hotels, Race Course, Coimbatore has replied on Wed Sep 10 13:02:20 IST 2025
Dear Lakshmi Prasuna Edupuganti Many thanks for your wonderful review, we are delighted to receive your feedback of appreciation regarding our hotel. At Welcomhotel Coimbatore, our core aim is providing bespoke attention and the best of amenities to our guests which also form the essence of our service culture. Indeed, I am very lucky to have a team truly motivated towards creating extraordinary experiences for our guests and I am very happy that you recognize the same. I will definitely pass on your kind words of appreciation to Our staffs and also ensure they get recognized for the same. Thank you once again and we look forward to your future visits to our hotel. Warm Regards, Erine Louis General Manager Welcomhotel by ITC Hotels, Racecourse, Coimbatore LEED Platinum Certified Hotel
Excellent stay!
It was our first time in welcomhotelITC We were really happy with the stay food and hospitality was also so good!! We had a wonderful time.
Room: Deluxe Room Twin
Welcomhotel by ITC Hotels, Race Course, Coimbatore has replied on Wed Sep 10 13:03:20 IST 2025
Dear PRAWYN JEBAKUMAR RAJASINGH, Many thanks for your wonderful review, we are delighted to receive your feedback of appreciation regarding our hotel. At Welcomhotel Coimbatore, our core aim is providing bespoke attention and the best of amenities to our guests which also form the essence of our service culture. Indeed, I am very lucky to have a team truly motivated towards creating extraordinary experiences for our guests and I am very happy that you recognize the same. I will definitely pass on your kind words of appreciation to Our staffs and also ensure they get recognized for the same. Thank you once again and we look forward to your future visits to our hotel. Warm Regards, Erine Louis General Manager Welcomhotel by ITC Hotels, Racecourse, Coimbatore LEED Platinum Certified Hotel
Coimbatore
Peelamedu
Uppilipalayam
Avinashi Road
P N Palayam
Gopalapuram
Fern Hill
Coonoor
Fern Hill
Pudumund
Upper Bazaar
Sylks Road
Central Ooty
Mannarkad
Palakkad
Gundada
Vannarapettai
Avinashi Road
Pudumund
Coonoor
Kotagiri
Club Rd
Kuppakonam Pudur
Balaclava
Coonoor
Fern Hill
Udayampalayam
R.S. Puram
Ram Nagar
Peelamedu
Peelamedu
Gandhipuram
Peelamedu
Koundampalayam
Pooluvapatti
Ram Nagar
