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Review Of The Residency Towers, Coimbatore0123401234

P N Palayam, Coimbatore | 8.3 km drive to Coimbatore International Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.5
    Excellent

    1673 Ratings

    excellent
    62%
    very good
    29%
    average
    6%
    poor
    2%
    bad
    2%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 3
    • 5
    • 5
    • 5
    • 2
    • 4
    • 4
    • 5

    Rating Categories

    • Hospitality4.5
    • Facilities4.5
    • Food4.5
    • Room4.5
    • Cleanliness4.6
    • Value For Money4.3

    Sort by:

    Positive first
    5.0

    Excellent Stay

    suresh.business

    Excellent hospitality showered by all their staff. Ambience is very good. Breakfast quality is good & tasty.

    Travel Month: Oct 2025

    Room: Executive Deluxe Room

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    The Residency Towers, Coimbatore has replied on Thu Oct 30 18:25:24 IST 2025

    Dear Guest, Thank you for choosing The Residency Towers for your recent visit. We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback on our services. Looking forward to welcoming you back at The Residency Towers. With warm regards, Amarnath S General Manager

    5.0

    Excellent Stay

    subhajit b.group

    Excellent property, prompt service, nice breakfast spread, reasonably priced food. Cooperative stuff. Close to airport , well connected. Nice rooms.

    Travel Month: Oct 2025

    Room: Executive Deluxe Room

    The Residency Towers, Coimbatore has replied on Fri Oct 10 10:26:01 IST 2025

    Dear Mr. Subhajith Banerjee, Thank you for choosing The Residency Towers for your recent visit. We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback on our services. Looking forward to welcoming you back at The Residency Towers. With warm regards, Amarnath S General Manager

    2.0

    Poor Stay

    sadish k.

    The AC was not working properly, even though the tablet display showed it was set to high. Also, during checkout, the receptionist asked me to wait until room service verified whether the items in the mini-bar were untouched. Honestly, when a guest books a room worth ₹7,000 per night, it’s understood that if anything is consumed, we would definitely pay for it. This kind of doubtful and unprofessional handling leaves a poor impression. If you don’t trust customers, why keep a mini-bar in the room at all? Please take this as constructive feedback to improve your guest experience and staff communication.

    Travel Month: Oct 2025

    Room: Executive Deluxe Room

    The Residency Towers, Coimbatore has replied on Fri Oct 10 12:59:14 IST 2025

    Dear Mr. Sadish Kumar, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the air-conditioning and the delay during checkout. Your comments regarding the mini-bar verification process are well noted, and we truly regret that this gave you an impression of mistrust that was never our intention. Please be assured that we are addressing this matter with our team to ensure smoother communication and a more seamless guest experience in the future. We truly value your patronage and hope to have the opportunity to serve you better on your next visit. Warm regards, Amarnath. S General Manager

    4.0

    No

    manish k.family

    Nice stay enroute from Kodaikanal. iPad operating in room is great .Chinese chin chin restaurant is great . Location is also good.

    Travel Month: Oct 2025

    Room: Executive Deluxe Pool View

    The Residency Towers, Coimbatore has replied on Tue Oct 07 10:52:45 IST 2025

    Dear Mr. Manish Kalani, Thank you for choosing The Residency Towers for your recent stay. We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback on our services. We would like to take this opportunity to thank you for your kind patronage; and we are looking forward to welcoming you back at The Residency Towers. With warm regards, Amarnath S General Manager

    4.0

    Good Stay

    vikram r.family with 1 kid

    Location, Rooms and Staff are good. The room service & Coffee shop food is below average. The buffet is Luke warm and despite complaining for 3 days no one did anything about it. Room Service messed up my order 3 times in a day. The hotel is non smoking and this is not mentioned clearly at the time of booking so Extremly inconvenient if you happen to be a smoker to keep coming down to the lobby

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Executive Deluxe Room

    The Residency Towers, Coimbatore has replied on Thu Oct 09 13:50:31 IST 2025

    Dear Mr. Vikram Reddy Kalatur, Thank you for sharing your detailed feedback. While we’re glad to know you were pleased with our location, rooms, and staff, we truly regret the inconvenience caused during your stay. Your comments regarding the buffet temperature, room service, and clarity on smoking policy have been noted with concern and shared with the respective teams for immediate review and improvement. We sincerely apologize for the lapses you experienced this is not the level of service we strive to provide. We hope you will give us another opportunity to serve you better and deliver the seamless experience we are known for. Warm regards, Amarnath. S General Manager

    5.0

    Excellent Stay

    prashant k.solo

    This was my stay at any of the Residency Towers property. I was surprised and impressed with the 5 star facilities at the property

    Travel Month: Oct 2025

    Room: Executive Deluxe Room

    The Residency Towers, Coimbatore has replied on Fri Oct 10 16:39:37 IST 2025

    Dear Mr. Prashant Khurana, Thank you for choosing The Residency Towers for your recent visit. We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback on our services. Looking forward to welcoming you back at The Residency Towers. With warm regards, Amarnath S General Manager

    5.0

    very good

    akancha t.family with 1 kid

    It is a 5 star holtel. with very good service and very good food.. had a very comfortable stay. Located on the main road.

    Travel Month: Sep 2025

    Room: Executive Deluxe Room

    The Residency Towers, Coimbatore has replied on Fri Oct 03 10:09:34 IST 2025

    Dear Guest, Thank you so much for your wonderful feedback after your recent stay with us. We really appreciate you taking the time to share your experience. It is wonderful to read that you enjoyed your experience. We do hope to welcome you back in the near future. Warm regards, Amarnath S General Manager

    5.0

    Excellent Stay

    jagadeesan g.

    The hotel that meets all your specifications in Coimbatore is The Residency Towers, Coimbatore. This "Excellent hotel" is known for catering well to both domestic and foreign travelers, particularly due to its comprehensive services and exceptional dining options: 1. 24-Hour Check-in/Check-out: The Residency Towers is one of the hotels in The Residency Group that offers a 24-Hour Flexible Booking Advantage for direct bookings, allowing guests to check-in at any time and stay for the next 24 hours, which is ideal for international and long-distance travelers. 2. Excellent Restaurants: The hotel houses all the specific, renowned dining outlets you mentioned: • Chin Chin: A fine-dining restaurant specializing in authentic Oriental/Chinese cuisine. • Pavilion: The all-day dining restaurant serving national and international delicacies with different options. • Afghan Grill: The premier, poolside barbecue and grill restaurant known for its succulent North Indian and Afghan grilled specialties (kebabs, tikkas, etc.).

    Travel Month: Sep 2025

    Room: Executive Deluxe Room

    The Residency Towers, Coimbatore has replied on Mon Oct 13 18:58:08 IST 2025

    Dear Mr. Jagadeesan Govindaswamy, Thank you for your wonderful and informative review! We truly appreciate you taking the time to highlight our 24-hour flexible check-in advantage and our signature dining outlets Chin Chin, Pavilion, and Afghan Grill. We’re delighted to know that you had a memorable experience at The Residency Towers, Coimbatore. Your appreciation encourages our team to continue delivering exceptional hospitality to every guest. We look forward to welcoming you again soon! Warm regards, Amarnath. S General Manager

    5.0

    Excellent Stay

    harish k.family with 1 kid

    Wonderful stay nice staff and room was super clean

    Travel Month: Sep 2025

    Room: Executive Deluxe Room

    The Residency Towers, Coimbatore has replied on Fri Oct 03 10:09:44 IST 2025

    Dear Mr. Harish, Thank you so much for your wonderful feedback after your recent stay with us. We really appreciate you taking the time to share your experience. It is wonderful to read that you enjoyed your experience in the Pavilion. We do hope to welcome you back in the near future. Warm regards, Amarnath S General Manager

    4.0

    Verdict with Mini Bar..

    gopinath t.family with 2 kids

    Good Ambience but Mini Bar Concept was an unnecessary one according to me .. Food was considered good too..

    Travel Month: Sep 2025

    Room: Executive Deluxe Room

    The Residency Towers, Coimbatore has replied on Fri Oct 03 10:25:25 IST 2025

    Dear Mr. Gopinath Thiruvalluvan, Thank you so much for your wonderful feedback after your recent visit with us. We really appreciate you taking the time to share your experience. It is wonderful to read that you enjoyed your experience with us. We do hope to welcome you back in the near future. Warm regards, Amarnath S General Manager.

    5.0

    Excellent Stay

    gayatri d.

    I thoroughly enjoyed the stay in The Residency Towers. The staff is extremely cordial and very helpful. I would highly recommend this place. The food, ambience, cleanliness is 10 on 10. Thank you for making the experience wonderful.

    Travel Month: Sep 2025

    Room: Executive Deluxe Room

    The Residency Towers, Coimbatore has replied on Wed Sep 24 15:30:16 IST 2025

    Dear Ms. Gayatri Deepti, Thank you for choosing The Residency Towers for your recent stay. We are delighted to note that you had a pleasant experience during your stay at our hotel and appreciate your valuable feedback on our services. My team and I enjoyed serving your needs as much as you enjoyed your stay. We hope to welcome you again soon. With warm regards, Amarnath S General Manager

    4.0

    Good Stay

    ajit k.solo

    Rooms provided through MMT booking are always corner deserted rooms which lacks in certain aminities. For Ex the shower in my room was working in a very average. The room provided for me was a interconnecting room, the noises made in near room was distributing during sleep.

    Travel Month: Sep 2025

    Room: Executive Deluxe Room

    The Residency Towers, Coimbatore has replied on Wed Sep 24 13:44:33 IST 2025

    Dear Mr. Ajit Kumar, Thank you for sharing your feedback. We regret to learn about the inconvenience you faced with the allocated room and its amenities. Your comments regarding the shower and the interconnecting room noise are well noted, and we sincerely apologize for the discomfort caused. We assure you that we will work with our team and booking partners to ensure better room allocation and improved experiences in the future. We look forward to the opportunity of welcoming you again for a more comfortable stay. Warm regards, Amarnath. S General Manager

    5.0

    best hotel in Coimbatore👍

    oscar c.couple

    Excellent hospitable stay! At reception Varun was very courteous as well as Ms. Bridgite was very hospitable and at the all day dining Restaurant Mukhilan and Gibjraj were very attentive. Overall the hotel ambience, the club room hygiene and comfort is excellent!! Great place to stay at Coimbatore!!

    Travel Month: Sep 2025

    Room: Executive Deluxe Room

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    The Residency Towers, Coimbatore has replied on Thu Sep 18 18:31:51 IST 2025

    Dear Guest, Thank you for your wonderful feedback. We are delighted to know you had an excellent and hospitable stay with us. Your kind words of appreciation for Varun, Ms. Bridget, Mr .Mugilan, and Mr. Gibjraj have been shared with them, and they are thrilled to be recognized. We’re glad you enjoyed the ambience, comfort, and hygiene of our club rooms. We look forward to welcoming you again for another great experience in Coimbatore. Warm regards, Amarnath. S General Manager.

    5.0

    Resi CBE

    vivek g.couple

    Good team, comfortable rooms and amenities. Great food. Extremely courteous and responsive. Good breakfast service

    Travel Month: Sep 2025

    Room: Executive Deluxe City View

    The Residency Towers, Coimbatore has replied on Wed Sep 17 11:47:18 IST 2025

    Dear Mr. Vivek, Thank you so much for your wonderful feedback after your recent stay with us. We really appreciate you taking the time to share your experience. It is wonderful to read that you enjoyed your experience. We do hope to welcome you back in the near future. Warm regards, Amarnath S General Manager

    5.0

    Good experience

    sherin g.family with 2 kids

    I had a pleasant stay last night. The room was very clean and comfortable, the food was tasty, and the staff was friendly and well-behaved. Overall, it was a great experience and I would recommend this place to others.

    Travel Month: Sep 2025

    Room: Executive Deluxe Room

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    5.0

    Excellent Stay

    lalitha g.group

    Good hotel, rooms were very nice, staff was very polite, restaurant was very nice, breakfast was very good...

    Travel Month: Sep 2025

    Room: Executive Deluxe City View

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    5.0

    Excellent Stay

    roby j.

    5

    Travel Month: Aug 2025

    Room: Executive Deluxe Twin Room

    5.0

    Excellent Stay

    ranjith p.family with 1 kid

    Very good hotel,each and every service delivery was good,they maintain a good standard in all most all services right from gym,pool and room services food was good

    Travel Month: Aug 2025

    Room: Executive Deluxe Room

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    4.0

    Good Stay

    ajith k.

    Good food. Good stay

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Executive Deluxe City View

    The Residency Towers, Coimbatore has replied on Thu Aug 28 10:33:02 IST 2025

    Dear Mr. Ajith, Thank you so much for your wonderful feedback after your recent stay with us. We really appreciate you taking the time to share your experience. It is wonderful to read that you enjoyed your experience. We do hope to welcome you back in the near future. Warm regards, Amarnath S General Manager

    4.0

    Good Stay

    neelakantan n.couple

    good place to stay but food taste and quality should improve. breakfast is good but lunch and dinner needs to improve. I good place to stay but food taste and quality should improve. breakfast is good but lunch and dinner needs to improve.

    Travel Month: Aug 2025

    Room: Executive Deluxe City View

    The Residency Towers, Coimbatore has replied on Mon Aug 25 10:54:45 IST 2025

    Dear Mr. Neelakantan Nair, Thank you for sharing your feedback with us. We are glad to know you enjoyed your stay and found our breakfast satisfying. We have also taken note of your comments regarding the taste and quality of lunch and dinner. Please be assured that your feedback has been shared with our culinary team, and we will work on enhancing the dining experience. We look forward to welcoming you again and offering you an even better experience. Warm Regards, Amarnath. S General Manager.

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