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An expansive 20-acre pet-friendly resort with views of the lush tea gardens

Review Of WelcomHeritage Ayatana Ooty0123401234

Coonoor, Coonoor | 20.1 km from city centre

    User Rating & Reviews

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    4.6
    Excellent

    182 Ratings, 57 Reviews

    excellent
    70%
    very good
    21%
    average
    6%
    poor
    1%
    bad
    2%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 4
    • 5
    • 3
    • 5
    • 4
    • 5
    • 5

    Rating Categories

    • Facilities4.4
    • Food4.5
    • Cleanliness4.6
    • Value For Money3.6
    • Child Friendliness4.4
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    Review Summary

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    Ayatana, Ooty is a stunning property set amidst gorgeous tea gardens, offering breathtaking views and a serene atmosphere for a perfect getaway. Guests appreciate the warm hospitality from the friendly staff, delicious food options, and spacious, well-maintained rooms. With engaging activities and a beautiful environment, it's an ideal spot to unwind and connect with nature.

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    Positive first
    5.0

    Weekend Getaway with top notch service

    sweta k.couple

    Location is top notch.. Food and services were great with prompt response to the requirements. Room was great and clean with all the required services. They have kept all the activities which will engage guests for entire day and good time pass

    Travel Month: Oct 2025

    Room: Standard Chalet

    WelcomHeritage Ayatana Ooty has replied on Mon Nov 03 13:08:20 IST 2025

    Dear Ms Sweta . Thank you so much for your wonderful feedback! We’re delighted to know that you enjoyed our location, food, and services. It’s great to hear that you found the room comfortable and appreciated the activities arranged to keep our guests engaged. We truly value your kind words and look forward to welcoming you back for another memorable stay! Warm regards, Team Ayatana Resorts

    3.0

    Average Stay

    sharath k.couple

    we liked the location and the food was average, The bathroom had handwash liquid that was empty. otherwise the property was good i had requested tea plantations facing rooms but they were told all are full but that was unoccupied till we left.

    Travel Month: Oct 2025

    Room: Deluxe Chalet

    WelcomHeritage Ayatana Ooty

    Dear Mr Sharath , Thank you for sharing your feedback with us. We’re delighted to know that you enjoyed the beautiful location and overall experience at our property. We truly value your comments regarding the food and bathroom amenities — our team will certainly look into this to ensure better upkeep. We sincerely apologize for the inconvenience caused with regard to the room allocation and appreciate your understanding. We hope to have the pleasure of welcoming you back soon and ensuring a more seamless experience on your next visit. Warm regards, Team Ayatana

    5.0

    Excellent Stay

    pavithra n.family with 1 kid

    Excellent property . Best relaxing stay filled with gorgeous mountains and an amazing scenery . Good hospitality

    Travel Month: Sep 2025

    Room: Deluxe Chalet

    WelcomHeritage Ayatana Ooty has replied on Fri Oct 24 12:23:31 IST 2025

    Dear Ms Pavithra, Thank you so much for your kind words! We’re delighted to know you had a relaxing stay surrounded by the beauty of the mountains and that our hospitality made your experience even more enjoyable. It was truly a pleasure to have you with us, and we look forward to welcoming you back soon for another memorable getaway. Warm regards, Team Ayatana

    5.0

    Excellent Stay

    jagadeesh n.family with 1 kid

    R

    Travel Month: Sep 2025

    Room: Deluxe Chalet

    5.0

    Excellent Stay

    akshay k.couple

    A beautiful experience , ayatana is surrounded by beautiful tea garden , the property offers a good valley view as well

    Travel Month: Sep 2025

    Room: Deluxe Chalet

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    WelcomHeritage Ayatana Ooty has replied on Thu Sep 25 17:24:00 IST 2025

    “Thank you so much for your kind words. We’re delighted to know you enjoyed the beauty of Ayatana, the tea gardens, and the serene valley views. We look forward to welcoming you back soon for another memorable experience.”

    4.0

    Good Stay

    akhilesh p.couple

    Came to know about this property through friends. Beautiful property with wonderful team. Everyone was so friendly and helpful starting with security to housekeeping services. Special thanks to Kartik n team

    Travel Month: Sep 2025

    Room: Deluxe Chalet

    WelcomHeritage Ayatana Ooty has replied on Thu Sep 18 10:49:44 IST 2025

    Dear Mr. Pathak, Thank you so much for sharing your kind words. We’re delighted to know you had such a wonderful experience at our property. Your appreciation for our team, right from security to housekeeping, truly means a lot. A special thanks will surely be passed on to Kartik and his team for making your stay memorable. We look forward to welcoming you back soon for another delightful experience. Warm regards, Team Ayatana.

    4.0

    Good Stay

    meiyanantham p.family with 1 kid

    Our stay at Ayatana Resorts – Welcome Heritage, Ooty, was delightful. The resort is set in a stunning location with a mesmerizing viewpoint. The rooms were comfortable, the atmosphere peaceful, and it made for a truly relaxing getaway.

    Travel Month: Aug 2025

    Room: Deluxe Garden Jacuzzi Chalet

    WelcomHeritage Ayatana Ooty

    Dear Meiyanantham, Thank you so much for sharing your wonderful feedback about your stay at Ayatana Resorts – Welcome Heritage, Ooty. We’re delighted to know you enjoyed the stunning location, the serene atmosphere, and the comfort of our rooms. It truly means a lot to us that your getaway was relaxing and memorable. We look forward to welcoming you back soon for another delightful experience amidst the beauty of Ooty. Warm regards, Team Ayatana.

    5.0

    Excellent Stay

    vinay t.

    Excellent hospitality with an amazing ambiance. Food options are very good and a treat, with the best views around. Rooms are very spacious; additionally, the items in the fridge are complimentary. Undoubtedly, another visit to Ayatana will be on my watch list.

    Travel Month: Jun 2025

    Room: Deluxe Chalet

    WelcomHeritage Ayatana Ooty

    Thank you so much for the lovely words! We're so glad you enjoyed the food, views, and your stay with us. Happy to know Ayatana is on your list again — we’ll be waiting to welcome you back!

    5.0

    Excellent Stay

    ashish b.couple

    Excellent property with excellent food supported with caring staff. Very quiet and peaceful area. Away from the hustle bustle.Will visit again

    Travel Month: May 2025

    Room: Deluxe Chalet

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    WelcomHeritage Ayatana Ooty

    Thank you so much for your kind words! We're thrilled to hear you enjoyed the peaceful surroundings, delicious food, and the care from our team. It means a lot to us. We can’t wait to welcome you back for another relaxing stay in Ayatana Coorg and Azora Goa! 🌿😊

    5.0

    Excellent Stay

    karthikeyan j.family with 1 kid

    It was a very nice experience and very delicious food to eat . It was very cool and the tea estate was the best part. There were many things to play in indoor and outdoor activities. The concept you had thank was excellent and swimming pool was best

    Travel Month: May 2025 (3-Night Stay)

    Room: Standard Chalet|Deluxe Chalet

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    WelcomHeritage Ayatana Ooty has replied on Mon May 19 11:40:21 IST 2025

    Thank you so much for your kind words! We're thrilled you had a great time and enjoyed the food, activities, and the tea estate. Your appreciation means a lot to us. Hope to see you again soon!

    4.0

    Good Stay

    architha k.family with 1 kid

    My stay at Ayatana Ooty was a delightful experience overall. The property is absolutely stunning, offering some of the best views in the region—perfect for a peaceful and scenic getaway. While the buffet was average and could use more variety and flavor, the exceptional customer service more than made up for it. The staff went above and beyond to ensure comfort and satisfaction throughout the stay. Their warm hospitality truly elevated the experience. I'd highly recommend Ayatana for its unbeatable location and outstanding service.

    Travel Month: Apr 2025

    Room: Deluxe Chalet

    WelcomHeritage Ayatana Ooty

    Thank you so much for your kind words and for staying with us at Ayatana Ooty. We're very happy to hear you enjoyed the beautiful views and found our place peaceful and relaxing. It also means a lot to know that our team's service made your stay special. We appreciate your feedback about the buffet and will work on adding more variety and flavour to improve it. We hope to welcome you back soon for another wonderful stay in the hills! 🌿 Warm regards, The Ayatana Ooty Team

    5.0

    Excellent Stay

    bhavesh k.

    Ok

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Standard Chalet

    5.0

    A Serene Escape at Ayatana Ooty

    sharad m.family

    My stay at Ayatana Ooty was nothing short of exceptional. Nestled amidst the lush greenery of the Nilgiris, this luxury resort offers the perfect blend of nature, comfort, and hospitality. From the moment I arrived, the warm welcome and seamless check-in process set the tone for a relaxing experience. The rooms were elegantly designed, offering breathtaking views of the surrounding hills. The interiors were cozy yet sophisticated, ensuring a comfortable stay. One of the highlights was the food—every meal was a delight, with a mix of local and international flavors. The restaurant staff were attentive, ensuring that dietary preferences were catered to with care. The resort’s amenities, and well-maintained walking trails, added to the charm of the stay. Whether it was unwinding with a cup of tea while enjoying the misty views or exploring the nearby attractions, every moment at Ayatana was memorable. The service deserves a special mention—the staff went above and beyond to make sure every need was met with a smile. Their attention to detail and genuine hospitality made the experience truly special. If you're looking for a peaceful retreat in Ooty, Ayatana is the perfect getaway. Highly recommended for couples, families, and anyone seeking tranquility in the lap of nature!

    Travel Month: Mar 2025

    Room: Standard Chalet

    WelcomHeritage Ayatana Ooty

    Thank you so much for your kind words! We're absolutely delighted to hear that your stay at Ayatana Ooty was such a memorable and relaxing experience. It was a pleasure hosting you, and we hope to welcome you back soon for another peaceful retreat amidst the Nilgiris! 🌿✨

    4.0

    Great stay

    tarun s.couple

    The ambience and weather were great. Room was super with beautiful view. Excellent service by the staff, though food taste and variety were just OK. Housekeeping needs to be improved a bit.

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Deluxe Chalet

    WelcomHeritage Ayatana Ooty has replied on Mon Jul 07 12:15:45 IST 2025

    Dear Mr. Tarun, Thank you so much for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed the ambience, pleasant weather, and the beautiful views from your room. It’s heartening to know our team’s service left a positive impression on you. We truly value your suggestions regarding the food variety and housekeeping. Please be assured that your feedback has been shared with the respective teams, and we are committed to improving on those fronts to enhance your overall experience during future stays. We look forward to welcoming you back soon for an even better experience! Warm regards,

    5.0

    excec

    ankita m.family

    Food was great, hospitality, ambience and amenities were great. The location is a little far from ooty or coonoor sightseeing about half an hour on both sides but overall a must stay property.

    Travel Month: Mar 2025

    Room: Deluxe Chalet

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    4.0

    Good Stay

    gautham k.loyalty-iconcouple

    Stayed here for a single night. We were upgraded from a single chalet to a room with Jacuzzi and had a great view of the hills and a spectacular sunset on the balcony. the staff are warm, courteous, efficient and quick to respond. Only point of improvement would be the food which is average for the prices charged. Overall a good stay.

    Travel Month: Feb 2025

    Room: Deluxe Chalet

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    4.0

    Good Stay

    paras b.

    Ayatana resort is beautiful surrounded by mesmerizing tea plantation view. The rooms are designed well and so is other infrastructure and facilities. The only drawback is the quality of food served during breakfast.

    Travel Month: Feb 2025

    Room: Deluxe Garden Jacuzzi Chalet

    5.0

    Great Experience!

    hemanth k.family with 1 kid

    Ayatana is one of the best experience I ever had. Well maintained property, yummy food, great ambience, friendly staff, overall it was a great stay. Nature walk to the tea estate was also very good, we got to see the great scenic view of the nearby estates. Highly recommended!

    Travel Month: Feb 2025

    Room: Standard Chalet

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    5.0

    Phenomenal and Serene

    ritika y.loyalty-iconsolo

    Words can’t describe how beautiful it was!! In the midst of lush green pastures you’ll feel like you’re somewhere out of this earth !! Awesome place and courteous staff. Rooms were spacious with variety in food menu . And the panoramic views are unbeatable. A quiet place away from city noises is the best weekend getaway ever !!

    Travel Month: Jan 2025

    Room: Deluxe Chalet

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    5.0

    Excellent Stay

    suma r.couple

    The location ayatana ooty is very beautiful and calm place and it’s must visit place. It’s perfect for family and friends vacation

    Travel Month: Jan 2025

    Room: Standard Chalet

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