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New Friends Colony, Delhi
32 Ratings, 14 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the budget-friendly rates and cleanliness of the property. The staff is often praised for being helpful and accommodating, especially with early breakfast service. However, there are notable concerns about room conditions, including maintenance issues, poor amenities, and insufficient cleanliness. Overall, it’s considered a basic option with potential for significant improvement.
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Terrible Stay
Terrible service
Room: Deluxe Room
Via La Serene NFC
Dear Guest, We’re truly sorry your experience did not meet expectations. Your feedback is important and will help us improve. Please reach out to FabHotels Customer Support for further assistance.
Average Stay
3
Room: Deluxe Room
Via La Serene NFC has replied on Mon Sep 29 11:57:22 IST 2025
Thank you for sharing your feedback. We’re glad you had a pleasant stay and look forward to welcoming you back to our hotel soon
Great service provided
Great stay! It’s a budget hotel, but the service and cleanliness are top-notch. The staff was really helpful and kind enough to serve such a delicious meal in breakfast before time as I had to leave early.
Room: Deluxe Room
Via La Serene NFC has replied on Tue Jun 17 16:32:16 IST 2025
We are glad to have provided you with a pleasant experience. It is extremely inspiring for us to get to know from guests that they had a beautiful stay. Looking forward to hosting you soon again!
Outstanding
Stayed here on a budget, but was pleasantly surprised by the cleanliness and comfort. Would stay again.
Room: Deluxe Room
Via La Serene NFC has replied on Tue Jun 17 16:31:37 IST 2025
Thank you for your awesome feedback! We're thrilled that you had a great experience and hope to welcome you back soon.
Excellent Stay
Stayed for only a night and was impressed with how well the hotel was managed despite being so affordable.
Room: Deluxe Room
Via La Serene NFC has replied on Thu Jul 31 12:25:19 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Poor Stay
Unkept rooms, no ventilation, light in bathroom doest work, TV remote has no battery, laundry starts only around 10am even to get a towel. Hotel was painted full of paint smell n false ceiling chipping off n falling on floor. Water goes away around 11am!!!!!
Room: Deluxe Room
Via La Serene NFC has replied on Tue May 13 15:21:05 IST 2025
We sincerely apologize for the inconvenience you faced. The issues with maintenance, ventilation, basic amenities, and overall upkeep are unacceptable. Your feedback has been escalated to the concerned team for immediate corrective measures to ensure a better guest experience going forward.
Excellent Stay
Affordable and very clean! This hotel truly exceeded my expectations for the price. The room was clean and quiet, and the staff was fantastic.
Room: Deluxe Room
Via La Serene NFC has replied on Tue May 13 13:44:05 IST 2025
Thank you for your wonderful review! We’re thrilled to hear that we exceeded your expectations and that you found the stay both affordable and clean. It’s great to know you enjoyed the quiet room and appreciated our team's efforts. Your feedback means a lot to us, and we can’t wait to welcome you back for another pleasant stay!
Excellent Stay
Perfect for a budget-conscious traveler. Clean and spacious rooms, great Wi-Fi, and amazing service.
Room: Deluxe Room
Via La Serene NFC has replied on Thu Jul 31 12:25:17 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Review of the property
businessIt was an average property to stay. Nothing much to add. There is a lot of scope for improvement, i would say
Room: Deluxe Room
Via La Serene NFC has replied on Thu Jul 31 12:25:15 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Average Stay
family with 1 kidbedding was Dirty looked like it has not been washed/ or bieng reused for a long time, also hotel looked not a family friendly, we booked Breakfast along but it wasn't provided. if you are looking for a budget hotel at an easily accessible location then go for it
Room: Deluxe Room
Via La Serene NFC has replied on Thu Jul 31 12:25:11 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Poor Stay
Dirty room broken mirror broken sink chocked bathroom
Room: Deluxe Room
Via La Serene NFC has replied on Thu Jul 31 12:25:08 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Don't book this hote
This is a very bad hotel. Rooms are pathetic. When you enter the room you feel like running away. The rooms don't have water glasses, no electric kettle, toiletries provided on demand. The towels were worn out. The shower didn't work and was all junk. No hot water available. The TV didn't work. Zero value . Cockroaches roamed freely in the bathroom
Room: Deluxe Room
Via La Serene NFC has replied on Thu Jul 31 12:25:05 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Terrible Stay
The rooms have a very bare look. No interiors. Towels are worn out. Toiletries provided on demand. No water glasses in the room. No kettle and tea kits. The shower was not working properly. No hot water. Tv also was not in good condition.
Room: Deluxe Room
Via La Serene NFC has replied on Thu Jul 31 12:25:03 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Terrible Stay
coupleThis hotel actual name is hotel centrum. I deliberately avoided hotel centrum booking on mm t but when i booked this fab hotel 11 nfc and reached there and surprisingly i found hotel with centrum name. This is a manipulation of mm t and highly disappointed.
Room: Deluxe Room
Via La Serene NFC has replied on Thu Jul 31 12:25:01 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
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