The property enjoys a prime location close to Kodaikanal Lake, making it convenient for sightseeing. Rooms are often described as clean and spacious, contributing to a comfortable stay. Guests appreciate the friendly and polite staff, along with decent service during meals. However, many reviews highlight that food quality and variety, especially for non-South Indian dishes, need notable improvement. Additionally, hot water availability is often limited to certain hours, leading to some discomfort for guests.