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Gomti Nagar, Lucknow
139 Ratings, 57 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property boasts spacious rooms and a fantastic lake view, making it a unique spot. Guests appreciate the good location and attentive staff, along with tasty food options. However, cleanliness issues, inadequate basic amenities, and maintenance problems like non-functional lifts and poor bathroom conditions have been notable concerns. While some found value in their stay, others were disappointed with hygiene and service standards. Overall, it mixes great potential with significant room for improvement.
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Terrible Stay
There was no lock on the main door the badsheet was used and there were a lot of hairs on it there was nothing in the bathroom not even handwashing or soap. When I asked about these things the hotel Asked me to cancel my booking and gave me assurance that i will get my money back but me after i cancelled i never received a single penny.
Room: Standard Room
Treebo Silver Grand has replied on Tue Sep 02 09:49:13 IST 2025
Dear Rashi Mishra, Thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Nice place but needs more maintenance.
Good place. Good location. Food is also good. Helpful staff. Parking space is available. But, needs more clean rooms and maintenance.
Room: Standard Room
Treebo Silver Grand has replied on Wed Aug 06 19:52:45 IST 2025
Dear Kumar Prateek, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Good Stay
Nice staff and amazing riverfront view from room and breakfast is good and best stay in Gomti nagar...
Room: Deluxe Room
Treebo Silver Grand has replied on Thu Jul 10 18:30:56 IST 2025
Dear Ankita Pandey, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a great experience. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures
Average Stay
Stay was nice with good location and view of the lake but no remote for ac provided, door lock was hard to open or close, bathroom was not upto the mark. Breakfast was good and overall deluxe room was good
Room: Deluxe Room
Treebo Silver Grand has replied on Wed Jun 25 13:42:50 IST 2025
Dear Guest, Thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Excellent Stay
Rooms are spacious ! Services were excellent ! The bestest part is the lake/ waterfront view ! As it’s a corner property ! So can enjoy the Rains too ! Though we have experienced a small time shower in the month of March !
Room: Deluxe Room
Treebo Silver Grand has replied on Sat Mar 29 21:31:01 IST 2025
Dear Sunil Arora, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even greater levels of guest delight. Thank you very much and we look forward to welcoming you again. Best Wishes, Treebo Hotels
Stay at silver grand
Stay was comfortable location was good staff behaviour was awesome but tea arrangements in room was not proper intercom was not working water bottle per guest was not supplied expected two towels for couple bathroom sleepers expected
Room: Standard Room
Treebo Silver Grand has replied on Tue Mar 18 17:51:21 IST 2025
Dear Guest Thank you so much for your kind words. We are thrilled to hear you found our staff excellent and location fitting. We apologize for any inconvenience with the tea arrangements, the intercom, and towel supply. Your feedback is highly valuable and we will ensure to rectify these issues. Best Regards, Hotel General Manager, Treebo Trend Silver Grand
Treebo silver grand
Great hospitality. Nice food. Cleanliness should be increased. Staffs are very helpful and generous.
Room: Standard Room
Treebo Silver Grand has replied on Tue Mar 18 17:51:25 IST 2025
Dear Guest Thank you for your sincere review. Delighted to know you enjoyed our food and hospitality. Your appreciation motivates our staff. We note your suggestion regarding cleanliness. We look forward to serving you again. Best Regards, Hotel General Manager, Treebo Trend Silver Grand
Great service
Satisfactory.
Room: Standard Room
Treebo Silver Grand has replied on Tue Mar 18 16:21:08 IST 2025
Dear Guest Thank you for your 5-star rating! Your satisfaction is our top priority. We're thrilled to hear you had a satisfactory stay. We look forward to offering similar experiences in the future. Best Regards, Hotel General Manager, Treebo Trend Silver Grand
Terrible Stay
Pathetic bed very badly smelling bathroom rusted shower and dustbins pillows full of fungus clearly visible. Not tank-en pics. Taken
Room: Deluxe Room
Treebo Silver Grand has replied on Sat Feb 08 17:05:08 IST 2025
Dear Amit Vashistha, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Poor Stay
groupNot cleaned sheets, not a cleaned room, walls are damped, rude staff, delayed service, no hot water in these winters geyser was not working
Room: Standard Room
Treebo Silver Grand has replied on Sat Feb 08 17:05:39 IST 2025
Dear Prashant Tiwari, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Avoid staying her
Had a bad experience. Basic amenities were missing. Also, 3rd guest was accommodated on the floor. No extra bed was provided.
Room: Standard Room
Treebo Silver Grand has replied on Sat Feb 08 17:06:07 IST 2025
Dear Mudit Mani Tiwari, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Poor Stay
Hotel was not clean. Both the hotel premises and the room were booked. Also the washroom had no lock. Basic amenities such as lift and geyser were not working.
Room: Deluxe Room
Treebo Silver Grand has replied on Sat Feb 08 17:06:29 IST 2025
Dear Anjali Naudiyal, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Excellent Stay
familyGood quality food staff was very attentive. Location of the property is very awesome. Highly recommended for family
Room: Standard Room
Treebo Silver Grand has replied on Sat Feb 08 17:06:56 IST 2025
Dear Rohit Saxena, Thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you for recommending us. We look forward to having you back soon. Best Wishes, Treebo Hotels
Poor Stay
There were mosquitoes, geysers were not working the situation of room was pathetic, the sheets the quilt- they were stinking.
Room: Standard Room
Treebo Silver Grand has replied on Tue Mar 18 16:21:13 IST 2025
Dear Guest We sincerely apologize for your experience. We understand the discomfort caused by mosquitoes and nonfunctional geysers. The poor condition of bedding is unacceptable and we're addressing it immediately. Best Regards, Hotel General Manager, Treebo Trend Silver Grand
Good Stay
It was a comfortable stay for a night. The locality was safe as i stayed with my friends. The staff was polite as well. Even got breakfast the next day. Good experience. Done.
Room: Standard Room
Treebo Silver Grand has replied on Tue Mar 18 17:51:30 IST 2025
Dear Guest We're thrilled to hear you enjoyed your stay and found our staff polite. Thank you for appreciating our amenities, especially breakfast. Please stay with us again on your next visit. We're grateful for your valuable feedback! Best Regards, Hotel General Manager, Treebo Trend Silver Grand
Poor
It was below expectations, complimentary breakfast quality was not good, towel and pillow cover were dirty
Room: Standard Room
Treebo Silver Grand has replied on Tue Mar 18 16:21:18 IST 2025
Dear Guest We're truly sorry for the experience that fell short. Your feedback regarding breakfast, cleanliness of towels and pillow covers has been noted. We assure significant improvements in these areas. Best Regards, Hotel General Manager, Treebo Trend Silver Grand
not value for money
room was not value for the money . hotel is INR 1200-1500/- per room per night. very bad location, poor infrastructure.
Room: Standard Room
Treebo Silver Grand has replied on Tue Mar 18 16:21:22 IST 2025
Dear Guest We're truly sorry to hear about your experience. We understand our location and price did not meet your expectations and infrastructure seemed lacking. We'll work diligently on improving these points. Best Regards, Hotel General Manager, Treebo Trend Silver Grand
Terrible Stay
Rooms are badly done and full of mosquitos. Coffee and powdered milk was missing and breakfast was not served on time.
Room: Standard Room
Treebo Silver Grand has replied on Mon Nov 11 17:37:56 IST 2024
Dear Udit Agarwal, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Decent stay with reasonable pricing
coupleLocation of the property is good, away from cities hustle bustle and market is at walking distance, so great points for the location of the stay. Room was basic and facilities were okay. Food menu and pricing was good and food tasted also good. All in all a good stay at reasonable pricing.
Room: Deluxe Room
Treebo Silver Grand has replied on Mon Nov 11 17:38:50 IST 2024
Dear Shailendra Pratap Singh, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us and found the location convenient. At Treebo, it is our top priority to provide a delightful experience to our guests. Thank you for appreciating the food and rates. We look forward to having you back soon. Best Wishes, Treebo Hotels
Poor staying experience in this hote
familyThis hotel is not maintained at a standard, which it should have been, reception area was smelling, lift not working, outside no display of hotel name, room was average, lock of the room was difficult to open and lock, just 1 hanger provided in the ward robe, no shower gel given in the bathroom, water tap was broken
Room: Standard Room
Treebo Silver Grand has replied on Fri Oct 04 09:15:16 IST 2024
Dear Guest We deeply regret any inconvenience caused during your stay. We're aware of the issues with the reception area, lift, signage, and room amenities. We're actively working to rectify these. Verbally communicating our apologies isn't sufficient, we'll work to improve our services. Best Regards, Hotel General Manager, Treebo Trend Silver Grand
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