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- Home
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- 3 Star Hotel in Lucknow
- The Palatial Hotel Lucknow, Lucknow
The Palatial Hotel Lucknow
About Property
The Palatial and it brings me immense joy to introduce you to a space, designed not just for comfort but for creating unforgetta ...Read moreAmenities
- Restaurant
- 24-hour Room Service
- Smoking Rooms
- Power Backup
- Elevator/Lift
- Refrigerator
- + More Amenities
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+91
EXECUTIVE
Fits 2 Adults
50% Off on Guaranteed Room Upgrade
Guaranteed Early Check-In upto 2 hours
Free Cancellation till 24 hrs before check in100% RefundNon RefundableNOWPay ₹008 Dec11:59 PM09 Dec12:59 PM10 Dec12:59 PMCheck-in
₹ 4,400Per Night:
₹ 1,814
Very Good(226 RATINGS)
Gomti Nagar
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Check-in: 1 PM | Check-out: 11 AM
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Rooms, Guests
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EXECUTIVE
170 sq.ft (16 sq.mt)
1 King Bed
1 Bathroom
- Iron/Ironing Board
- Wi-Fi
- Room Service
- Air Conditioning
- Bathroom
- Housekeeping
Super Package
Room With Free Cancellation | Breakfast only
- 50% Off on Guaranteed Room Upgrade
Complimentary Hi-Tea- Guaranteed Early Check-In upto 2 hours
Breakfast includedBook with ₹0 Payment
Pay before 08 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹008 Dec11:59 PM
09 Dec12:59 PM
10 Dec12:59 PM
Check-in
₹ 5,000
₹ 2,061
+₹ 304 taxes & fees Per Night
Book with ₹0
Exclusive Offer - DBS Credit Card, Get 1782 Off SELECT TO AVAIL
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Upgrade to a room with larger size for ₹165. Includes Free Breakfast as well.
Deluxe
- 220 sq.ft (20 sq.mt)
City View- 1 King Bed
- 1 Bathroom
- Air Conditioning
- Iron/Ironing Board
- Wi-Fi
- Room Service
- Bathroom
- Mineral Water
Room With Free Cancellation | Breakfast only
- Breakfast included
Book with ₹0 Payment
Pay before 08 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹008 Dec11:59 PM
09 Dec12:59 PM
10 Dec12:59 PM
Check-in
₹ 4,800
₹ 1,979
+₹ 292 taxes & fees Per Night
Book with ₹0
Exclusive Offer - DBS Credit Card, Get 1711 Off SELECT TO AVAIL
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2 Room Types
- Super Package
- Free Cancellation
- Breakfast Included
- Breakfast & Lunch/Dinner Included
- Book with ₹0 Payment
In times of uncertainty, flexibility matters,
Opt for a free cancellation rate.
EXECUTIVE
- 170 sq.ft (16 sq.mt)
- 1 King Bed
- 1 Bathroom
- Iron/Ironing Board
- Wi-Fi
- Room Service
- Air Conditioning
- Bathroom
- Housekeeping
Room With Free Cancellation
- 50% Off on Guaranteed Room Upgrade
- Guaranteed Early Check-In upto 2 hours
Book with ₹0 Payment
Pay before 08 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹008 Dec11:59 PM
09 Dec12:59 PM
10 Dec12:59 PM
Check-in
₹ 4,400
₹ 1,814
+₹ 267 taxes & fees Per Night
Book with ₹0
Exclusive Offer - DBS Credit Card, Get 1568 Off SELECT TO AVAIL
Login Now and get this for ₹1,783 or less
Room With Free Cancellation | Breakfast only
- 50% Off on Guaranteed Room Upgrade
- Guaranteed Early Check-In upto 2 hours
- Breakfast included
Book with ₹0 Payment
Pay before 08 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹008 Dec11:59 PM
09 Dec12:59 PM
10 Dec12:59 PM
Check-in
₹ 4,800
₹ 1,979
+₹ 292 taxes & fees Per Night
Book with ₹0
Exclusive Offer - DBS Credit Card, Get 1711 Off SELECT TO AVAIL
Login Now and get this for ₹1,945 or less
Super Package
Room With Free Cancellation | Breakfast only
- 50% Off on Guaranteed Room Upgrade
- Complimentary Hi-Tea
- Guaranteed Early Check-In upto 2 hours
- Breakfast included
Book with ₹0 Payment
Pay before 08 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹008 Dec11:59 PM
09 Dec12:59 PM
10 Dec12:59 PM
Check-in
₹ 5,000
₹ 2,061
+₹ 304 taxes & fees Per Night
Book with ₹0
Exclusive Offer - DBS Credit Card, Get 1782 Off SELECT TO AVAIL
Login Now and get this for ₹2,025 or less
Room With Free Cancellation | Breakfast + Lunch/Dinner
- 50% Off on Guaranteed Room Upgrade
- Guaranteed Early Check-In upto 2 hours
- Breakfast included
Lunch Or Dinner includedBook with ₹0 Payment
Pay before 08 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹008 Dec11:59 PM
09 Dec12:59 PM
10 Dec12:59 PM
Check-in
₹ 6,000
₹ 2,474
+₹ 365 taxes & fees Per Night
Book with ₹0
Exclusive Offer - DBS Credit Card, Get 2106 Off SELECT TO AVAIL
Login Now and get this for ₹2,431 or less
Deluxe
- 220 sq.ft (20 sq.mt)
- City View
- 1 King Bed
- 1 Bathroom
- Air Conditioning
- Iron/Ironing Board
- Wi-Fi
- Room Service
- Bathroom
- Mineral Water
Room With Free Cancellation | Breakfast only
- Breakfast included
Book with ₹0 Payment
Pay before 08 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹008 Dec11:59 PM
09 Dec12:59 PM
10 Dec12:59 PM
Check-in
₹ 4,800
₹ 1,979
+₹ 292 taxes & fees Per Night
Book with ₹0
Exclusive Offer - DBS Credit Card, Get 1711 Off SELECT TO AVAIL
Login Now and get this for ₹1,945 or less
Super Package
Room With Free Cancellation | Breakfast only
Guaranteed Early check-in & Late check-out
10% Off on Laundry service
Complimentary Welcome Drink on arrival- Breakfast included
Book with ₹0 Payment
Pay before 08 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹008 Dec11:59 PM
09 Dec12:59 PM
10 Dec12:59 PM
Check-in
₹ 5,200
₹ 2,144
+₹ 316 taxes & fees Per Night
Book with ₹0
Exclusive Offer - DBS Credit Card, Get 1825 Off SELECT TO AVAIL
Login Now and get this for ₹2,107 or less
The Palatial Hotel Lucknow Location
Location rated 3.2 by guests
What guests said
Guests appreciated the property's fantastic location, highlighting its accessibility to shopping areas and its proximity to the train station. Many mentioned the beautiful surroundings and the convenience of being close to corporate hubs. The easy-to-locate property contributed to a favorable experience, making it a recommendable choice for both leisure and business travelers.
Property Rules at The Palatial Hotel Lucknow
Check-in: 1 PM Check-out: 11 AM
- Primary Guest should be atleast 18 years of age.
- Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
- Pets are not allowed
- Outside food is not allowed
- Smoking within the premises is not allowed
- Must Read Rules
- Guest Profile
- Guest Profile (Hourly)
The Palatial Hotel Lucknow Photos by Guests
- +84 Guest Photos
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Very Good
226 Ratings, 75 Reviews
Last 10 Customer Ratings (Latest First)
- 1
- 5
- 3
- 1
- 2
- 5
- 5
- 2
- 1
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Review Summary
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- Poor room cleanliness and maintenance are frequently highlighted by guests.
- Room service is reported to be slow and unsatisfactory on several occasions.
- Location is often appreciated as it is convenient for business visits.
- Staff receives positive feedback for politeness and helpfulness.
Sort by:
Latest first
1.0
Terrible Stay
vivek v.
Location-3 Facilities-1 Cleanliness-0 Staff-3
Room: Deluxe
The Palatial Hotel Lucknow
Dear Mr. Vivek Ji, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We truly regret that our facilities and cleanliness did not meet your expectations. Please be assured that we have taken your comments seriously and are already working to improve in these areas. We value your support and would be grateful if you could give us another opportunity to serve you better. We promise to make your next stay more comfortable and pleasant — and we’d truly appreciate it if you could reconsider your rating once you experience our improvements. Warm regards, Guest Relations Team
2.0
Poor Stay
mithun y.group
I felt mosquito all night, the washroom was not in good condition and neither was the geyser working, I am not happy with this hotel.
Room: EXECUTIVE
The Palatial Hotel Lucknow has replied on Mon Nov 10 15:12:29 IST 2025
Dear Mr. Mithun Ji, We’re truly sorry to hear about the inconvenience you faced during your stay. Please accept our sincere apologies for the issues with the washroom, geyser, and mosquitoes. Your feedback is very important to us, and we’ve already taken steps to improve room maintenance and pest control to ensure a much better experience for our guests. We value your patronage and hope you’ll give us another chance to serve you better. We assure you of a comfortable and pleasant stay on your next visit, and we’d be grateful if you could consider updating your rating after experiencing our improvements. Warm regards, Guest Relations Team
2.0
poor
parasar k.solo
not up to the mark.. don't prefer any property without visual verification.
Room: Deluxe
The Palatial Hotel Lucknow
Dear Mr. Prasar Ji, We’re truly sorry your stay didn’t meet expectations. Your feedback really matters, and we’re already improving our services. Our Guest Relations Team will contact you soon to assist with future bookings and ensure you receive a warm welcome next time. We’d be grateful if you could reconsider your rating. 💛 Warm regards,
1.0
Terrible Stay
soita d.couple
The rooms are so dirty the toilet it seems more like a public toilet..would suggest not to visit this hotel it will be wastage of money and time
Room: EXECUTIVE
The Palatial Hotel Lucknow
Dear Ms. Soita Ji, We sincerely apologize for the inconvenience you faced during your stay. Cleanliness and guest comfort are our top priorities, and we’re truly sorry that your experience didn’t reflect our usual standards. Your feedback has been shared with our housekeeping and maintenance teams for immediate improvement. We value your time and trust, and we’ll ensure your next visit is pleasant and hassle-free. However, your feedback is very important to us — we request you to kindly consider updating your rating, as it motivates our team to serve you better in the future. 🙏 Warm regards, Hotel Management Team
5.0
excellent stay comfortable place
abhishek g.business
recommended stay for business visits ...location and staff is very good very good in house food overall nice experience
Room: EXECUTIVE
1.0
Terrible Stay
debajit d.solo
It was terrible Room was dirty The bedsheet had sperm stains The pillows had drool stains The AC had no remote, it was noisy TV was non functional
Room: EXECUTIVE
The Palatial Hotel Lucknow
Dear Mr. Debajit Ji , We’re deeply sorry to hear about your disappointing experience. Cleanliness and guest comfort are our top priorities, and we’ve already taken strict action to ensure such lapses never happen again. Our Guest Relations Team will connect with you personally to make things right and offer a better experience on your next visit. We truly hope you’ll give us another chance and kindly reconsider your rating. 💛 Warm regards,
1.0
Terrible, horrible sta
manoj d.business
Do not want to use any such word as it is too much of a worst experience. Bad smell,worst room condition and room with mosquitoes, no service. Never recommend anyone to stay in this worst property.
Room: Deluxe
The Palatial Hotel Lucknow
Dear Mr. Manoj Sir, We are truly sorry to hear about your unpleasant experience. 🙏 This is definitely not the kind of stay we wish for our valued guests. We sincerely apologize for the inconvenience caused due to room condition and service issues — your feedback has been shared with our housekeeping and maintenance teams for immediate improvement. Your comfort and satisfaction are very important to us, and we’ll ensure such issues do not happen again. Please consider this as a humble and emotional request to kindly update your rating — your support and understanding truly mean a lot to us and motivate our team to serve guests better. 💛 Warm regards, Hotel Management Team
1.0
Terrible Stay
krishna m.family
i book this hotel there's is no cafeteria call to reception they provide the dinner and breakfast in your room. in morning there is no water unable to use the washroom. service is very bad. i didn't recommend to anyone book this hotel it's better to stay in lodge
Room: EXECUTIVE
The Palatial Hotel Lucknow
Dear Mr. krishna JI , We’re truly sorry for the inconvenience you faced during your stay — this is not the experience we want for our guests. We’ve already worked on improving our overall Service . Our Guest Relations Team will contact you to ensure your next visit is smooth and comfortable. Please give us another chance and kindly reconsider your rating — your satisfaction means a lot to us. 💛 Warm regards,
2.0
Poor Stay
ekta t.family
Poor Room Cleanliness & Maintenance Issues I had an extremely disappointing stay at this property. The rooms were unacceptably dirty, and when I raised concerns, the staff's response was to suggest upgrading to deluxe/super deluxe rooms for additional charges - implying that cleanliness is a premium service rather than a basic expectation. Key Issues Faced: All rooms had floor mats that appeared unwashed for months Staff blamed a "vacuum breakdown 2 days ago" for the poor cleaning standards Broken electrical fittings throughout the room No mirror provided in the room Mosquito infestation with no repellent or protective measures available Basic amenities like bath mugs were unavailable despite requests Property Condition: The hotel appears to be under construction with materials and equipment scattered across the first-floor corridor, creating an unprofessional and unsafe environment for guests. Overall Experience: This was one of the worst hotel experiences I've had. The lack of basic cleanliness, poor maintenance, and unprofessional staff responses made the stay extremely uncomfortable. I would strongly advise other travelers to look for alternative accommodations. Not recommended for any type of stay.
Room: EXECUTIVE
The Palatial Hotel Lucknow
Dear Ms. Ekta Ma'am, We sincerely apologize for the inconvenience you faced during your stay. 🙏 Your detailed feedback means a lot to us, and we truly regret that our services and cleanliness did not meet your expectations. The issues you highlighted — including room maintenance, housekeeping, and amenities — have been taken very seriously and shared with the concerned departments for immediate corrective action. Please rest assured that we are committed to improving every area you mentioned, and we’ll ensure a much better experience on your next visit. We value your trust and support, and this is a humble emotional request to kindly consider updating your rating — it will truly motivate our team to work even harder and serve guests better. 💛 Warm regards, Hotel Management Team
1.0
Very bad experience... Poor Service
abhyudai s.business
Poor service, no one knows what they r doing and what they have to do. Very bad experience... Poor Service
Room: EXECUTIVE
The Palatial Hotel Lucknow
Dear Mr. Abhyudai Ji, We sincerely apologize for the inconvenience you faced during your stay. 🙏 We truly regret that our service and cleanliness did not meet your expectations. Your feedback has been shared with our entire team to ensure proper staff training and immediate improvements in guest service and coordination. Your satisfaction is very important to us, and we’ll make sure to deliver a much better experience on your next visit. It’s a humble emotional request to kindly consider updating your rating — your support and understanding will truly motivate our team to keep improving every day. 💛 Warm regards, Hotel Management Team
1.0
Terrible Stay
solo
Pathetic, smelly rooms, water dripping from AC. No one attended despite multiple requests. Service is non existent. Pls avoid
Room: Deluxe
The Palatial Hotel Lucknow
Dear Sir, We’re really sorry for the inconvenience you faced — this isn’t the experience we want for our guests. We’ve already fixed the maintenance issues and strengthened our service response. Please give us another chance to serve you better and kindly reconsider your rating. 💛
3.0
Average Stay
sudeep s.
Batroom was not good
Room: EXECUTIVE
The Palatial Hotel Lucknow
Dear Mr. SUDEEP JI , We’re really sorry for the inconvenience you faced. Your feedback is very important to us, and we’ve already improved our services. Please give us another chance — your good rating and support truly mean a lot to us.
1.0
Badstay
abhishek g.family
very bad room service toilet was not clean AC was not good fan was making lots of sound room smell bad
Room: EXECUTIVE
The Palatial Hotel Lucknow
Dear Mr. Gupta Ji, We sincerely apologize for the inconvenience during your stay. We’ve taken your feedback seriously and improved our cleanliness and maintenance. Please give us another chance to serve you better and kindly reconsider your rating — your support means a lot to us. 💛
1.0
Very Bad Hotel and Very Bad Experience
raj k.couple
Very Bad Experience Very Poor service and Telephone TV is not working and AC is very Noisy and cooling Properly and breakfast is not given properly This hotel is not justify even 1 star
Room: EXECUTIVE
5.0
Excellent Stay
pawan r.
Perfect for family
Room: EXECUTIVE
3.0
Average Stay
debashish s.business
ok for solo or bachelor. not meant for family the basic room which is also priced. clean room and basic amenities available. no fan. no electric kettle
Room: EXECUTIVE
5.0
the best from make my trip
bob i.business
Wonderful experience . Upgraded my room without any extra cost. Prompt service. Food is the best . The entire team of the hotel is very very professional
Room: EXECUTIVE
5.0
Excellent Stay
bob i.
Love the stay. Very polite staffs and wonderful people. Took extra mile during my stay
Room: EXECUTIVE
5.0
stay in gomti nagar
varun r.solo
very nice and comfy stay. good breakfast ,al good lovely stay , nuce room good
Room: EXECUTIVE
4.0
Homely Stay
manoj d.solo
Nice Location ,Excellent Hospitality and Cooperative Staff, All amenities available and too fast service. Food quality wise as well as taste wise just like carrying food from home.
Room: Deluxe
