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Review Of Townhouse Golden Avenue Road

Amritsar, Amritsar | 2 km drive to Golden Temple

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.5
    Very Good

    134 Ratings, 60 Reviews

    excellent
    33%
    very good
    27%
    average
    15%
    poor
    7%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 5
    • 5
    • 1
    • 2
    • 1
    • 3
    • 1
    • 1
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness3.6
    • Room4.0
    • Food3.3
    • Value For Money3.7
    • Facilities3.4
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    Review Summary

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    Guests appreciate the property's prime location, offering easy access to major tourist spots. The cooperative and friendly staff contribute to a pleasant atmosphere, with many citing the good hospitality. However, cleanliness issues are a major concern, with several reviews mentioning dirty rooms and linens. Additionally, breakfast arrangements have been consistently problematic, leading to frustrations among guests.

    Sort by:

    Positive first
    2.0

    Poor Stay

    jagdeep s.

    you have mentioned breakfast is included in the booking but the hotel denied this one, worst experience

    Travel Month: Apr 2024

    Room: Deluxe

    1.0

    Dirty room and bed linen was torn.

    neeraj k.

    Breakfast was not provided even it was added in my booking, room was extremely dirty & bed linen was torn.

    Travel Month: Mar 2024

    Room: Deluxe

    • user photos
    • user photos
    • user photos
    3.0

    Okayish rooms

    puneet t.loyalty-icon

    Was having high expectations. But it was ok only. Needs to be well maintain and clean. Staff was cooperative and helpful.

    Travel Month: Dec 2023

    Room: Deluxe

    1.0

    Fraud hotel

    sanjiv k.loyalty-icon

    Booking was including breakfast but hotel refused to provide as they said we have no information to give it

    Travel Month: Aug 2023

    Room: Deluxe

    1.0

    Owner is pathetic,

    ashok.

    Service is very poor stay is more or less pathetic i was double charged for breakfast even though i already paid it during booking even the owner shouted at us

    Travel Month: May 2023

    Room: Deluxe

    1.0

    Terrible Stay

    riddhi n.couple

    Worst hotel and mannerless owner. Owner was very much rude and incooperative. Room and washroom was very much dirty and unclean. No room service provided for whole 3 days. Room was centralised so that it take too many hours to cool, for that reason we need to call room service again and again and it was very much annoying. All the controls such as ac regulation, room service is in owners control but he did not cooperate. Hotel owner has no manner to talk with his customer. He did not gave us any bills of meals, also he told us if we needs bills then we need to pay gst. It was totally waste money, please do not recommend such kind of hotels. I sincerely request to make my trip please do not register such hotels on make my trip.

    Travel Month: May 2023

    Room: Deluxe

    5.0

    Good stay

    rahul a.

    Overall good and clean place. Good hospitality and good and friendly staff. Overall very good. In house kitchen is very good too

    Travel Month: May 2023

    Room: Deluxe

    Townhouse Golden Avenue Road has replied on Wed May 31 16:23:13 IST 2023

    Thanks for taking out your valuable time to rate us, Guest! We will work even harder to make your stay a memorable one ) Regards, Divya

    4.0

    Near to golden temple

    shreyash j.

    The property was near to golden location, overall it was good but only problem was the smell of cigarette in the washroom, though it was non smoking room.

    Travel Month: May 2023

    Room: Deluxe

    Townhouse Golden Avenue Road has replied on Wed May 31 16:19:41 IST 2023

    Thank you so much for the wonderful rating, Shreyash Jain! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever ) Regards, Lisa

    4.0

    Good Stay

    gurvinder s.group

    it was good and under budget hygiene cleanness 🌞🌞🌞🌞🌞

    Travel Month: Apr 2023

    Room: Deluxe

    5.0

    Location and room size

    harshal b.loyalty-iconcouple

    Location is perfect and big rooms as compared to other hotels

    Travel Month: Apr 2023

    Room: Deluxe

    Townhouse Golden Avenue Road has replied on Tue Apr 18 05:17:08 IST 2023

    Hey harshal bhatia, thank you so much for acknowledging our efforts and rating us positively. We shall never stop to put in our consistent efforts to retain the smile on your face forever. Regards, amit

    3.0

    Trip to guru ki nagar

    rohit s.family

    The location of the hotel was ultimate near to highway, not so far from railway station and golden temple. And other tourist places and eating joints. Precisely hotel is at centre of everything. Rooms were clean and spacious with other amenities.

    Travel Month: Jan 2023

    Room: Deluxe (3X)

    5.0

    Review

    tushar s.loyalty-iconfamily

    Location is so good and on the main road so easily accessible. Property is pretty clean and decent

    Travel Month: Jan 2023

    Room: Deluxe (3X)

    Townhouse Golden Avenue Road has replied on Mon Jan 30 05:24:23 IST 2023

    Thank you for your positive comments, tushar srivastava! glad to hear that you enjoyed your stay with us! looking forward to making your future experience more delightful. Give us another chance to host you soon ) have an awesome day! regards, pravin

    3.0

    They show that breakfast and dinner is included but it’s not

    dilsher s.family

    When we asked them is it included when we booked the room but they said the owner didn’t remove it from the booking page and breakfast and dinner is not included. It’s a hoax please check on it

    Travel Month: Dec 2022

    Room: Deluxe (3X)

    4.0

    Good infrastructure

    neeraj j.couple

    A good stay but the room condition is not up to the mark as bed sheets are not cleaned or changed. Hence maintenance was average.

    Travel Month: Dec 2022

    Room: Deluxe (3X)

    2.0

    un professional

    tushar w.solo

    hotel doesn't agree on the online booking amount and ask for more, however my stay was till night as I had to catch the train, hotel owner agree to honor the deal I had. rest of the hotel owners also warn me about the same.

    Travel Month: Dec 2022

    Room: Deluxe (3X)

    4.0

    Property

    vikram s.business

    Location wise good, good atmosphere and e co friendly environment of room

    Travel Month: Dec 2022

    Room: Deluxe (3X)

    1.0

    Terrible Stay

    priyanka k.

    The stay was not good the rooms were dirty the walls were dirty. There was dust everywhere no bathrooms were clean after switching on the exhaust fan the whole bathroom and room was smelling of smoke the room walls are white in colour but they are dirty also the linens were torn the pillow covers were torn lastly when i woke up in the night for washroom the whole bathroom was filled with cockroach horrible stay horrible hygiene. No

    Travel Month: Nov 2022

    Room: Deluxe (3X)

    2.0

    Food hygiene and safety

    priyanka k.solo

    Food - good hygiene - very bad the rooms were not cleans the bedroom linens were torn the pillow cover were torns they have white walls all were dirty and not clean bathroom was not clean and stinky when you swtich on the exhaust fan from somewhere the smoke smell was cleaning. The worst part during the night when one goes to washroom the bathroom the sink area the toilet area all the cockroaches are roaming very bad hygiene the hotel looks new from the outside but the rooms are unhygienic

    Travel Month: Nov 2022

    Room: Deluxe (3X)

    • user photos
    • user photos
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    2.0

    Bad location, with poor hospitality

    anooj s.loyalty-iconsolo

    Despite of booking voucher with meals included, the hotel staff denied offering any meals. Even water bottles were not complimentary. Location is pathetic with no good restaurants nearby.

    Travel Month: Nov 2022

    Room: Deluxe (3X)

    4.0

    Location is good, on road, hotel is good, changed the room on request,

    abhishek s.family

    Amandeep singh, receptionist behaved good

    Travel Month: Nov 2022 (3-Night Stay)

    Room: Deluxe (3X)

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