The reception staff was extremely polite, warm and welcoming, I was allowed an early check in upon arrival after an overnight journey from varanasi, which was very convenient.
The hotel is an old building but well maintained which makes it great for a stay in an old city like Agra, the patio is fresh and cosy and the room was spacious.
The only major thing that I would highly want management to improve is the linens hygiene, maybe invest in duvets with washable covers instead of blankets that are not washed frequently. Otherwise, my stay was comfortable and the staff members were extremely kind.