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Review Of Tivoli Garden Resort0123401234

North Delhi, Delhi

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.2
    Good

    914 Ratings, 464 Reviews

    excellent
    31%
    very good
    24%
    average
    19%
    poor
    9%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 1
    • 1
    • 4
    • 5
    • 4
    • 1
    • 3

    Rating Categories

    • Location3.7
    • Cleanliness3.8
    • Room3.6
    • Food3.3
    • Hospitality3.7
    • Value For Money3.5
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property showcases a mix of experiences. Many guests noted issues with cleanliness, such as stained linens and dirty bathrooms. AC and TV malfunctions were frequent complaints, alongside poor room service responsiveness. However, good food quality and cooperative staff received praise. Its location near the highway offers easy access, while the spacious rooms are a highlight. Despite appealing aspects, guests raise concerns regarding the focus on weddings, leading to noise disturbances. Overall, it's a varied experience with room for improvement.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    amrit r.family

    Service is too bad in the hotel , also no towel provided , no tool kit provided , services are terrible , phone not working , AC not working , no cleanliness at all in the hotel Talking about location Outside the city , very much far Rating - less than 1 Not a good experience

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Deluxe Room

    • user photos
    1.0

    Terrible Stay

    amrit r.group

    Service is too bad in the hotel , also no towel provided , no tool kit provided , services are terrible , phone not working , AC not working , no cleanliness at all in the hotel Talking about location Outside the city , very much far Rating - less than 1 Not a good experience

    Travel Month: Sep 2025

    Room: Deluxe Room

    1.0

    bahut bekar hai

    vinod.family

    Kabhi bhi mat jana. Koi service nahi. Ac kharab hai. TV recharge nahi karte. Thik karne ke liye bolo to jagda karte hai

    Travel Month: Aug 2025

    Room: Deluxe Room

    3.0

    Avg fooding Okaish stay good property

    ankit t.business

    Okayish trip repetitive menu Good taste staff is helpful nature Pool is the only attraction which they dont clean its open only from 8Am to 6PM Taxi availability is tough and its far from city

    Travel Month: Jul 2025 (4-Night Stay)

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    avinash k.family with 1 kid

    Property, Food, location all were very good but the service provided by the management team and staff of resort was very disappointing. Instead of several requests things were not concluded by the staff. Rest experience was good.

    Travel Month: Jun 2025

    Room: Deluxe Room

    5.0

    excellent work

    kiran k.couple

    Very helpfull and kind staff. Good service. Nice and clean accomodations. Highly recommendable hotel. ... Extremely clean room. best place, best service,

    Travel Month: Jun 2025

    Room: Deluxe Room

    1.0

    Horrible

    monica s.family with 1 kid

    location is ok. but the maintenance of rooms is a disaster. staff is rude. right from security at the entrance gate to the reception.

    Travel Month: May 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    avichal k.

    Very poor washroom hygiene. Not worth at all. Room cleanliness also not upto the mark.

    Travel Month: May 2025

    Room: Deluxe Room

    1.0

    not recommended for tivol

    oshin o.couple

    worst services ac not working ,tv not working, room service worst and washroom not clean properly.......

    Travel Month: Apr 2025

    Room: Deluxe Room

    1.0

    pathetic and horrible

    vishal s.couple

    Pathetic no ac no water no ird taking calls, need refund had to checkout in 2 hours very poor response called 10 times no response only interested in weddings guest! Pay back escalate this to owner Ishan Gupta

    Travel Month: Apr 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    The service was average as there was a wedding there One if the lift was not working The food was good Swimming pool was not cleaned Room was also ok

    Travel Month: Mar 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    harmeet s.couple

    AC working too low entertainment like TV not working poor. Food quality was poor fridge was not working very bad experience to stay

    Travel Month: Mar 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    rahul s.

    Subject: Feedback on Recent Stay at Hotel Tivoli Dear MakeMyTrip Team, I am writing to share my disappointing experience during my recent stay at Hotel Tivoli. Unfortunately, my stay was pathetic, and I faced several issues that fell short of my expectations. Some of the specific problems I encountered include: Despite the hotel's promising appearance, the actual experience was subpar. As a loyal customer of MakeMyTrip, I hope you will take my feedback seriously and take necessary steps to improve the quality of Hotel Tivoli. Rating: 1 I hope to see improvements in the future. Sincerely, Sandip Bhat

    Travel Month: Mar 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    rahul g.

    Very nice and cleaned rooms will visit soon again and will refers my friends to take a stay here

    Travel Month: Mar 2025

    Room: Deluxe Room

    5.0

    best experience ever

    abhinav k.couple

    best stapp behaviour everthing is best but the extra charge for the room early check in is differ from the price told on call

    Travel Month: Feb 2025

    Room: Deluxe Room

    4.0

    Good Stay

    vikas c.business

    Location, rooms & foods are good. This resort is beside one hindu temple. So connectivity is also good. They shod provide more options for jain foods. It was there but limited.

    Travel Month: Feb 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    anil r.loyalty-icongroup

    they charged 1000 for checkin at 10.45 am. my stay was only for Day use. check out was at 4 pm.same day. bed sheets were stained and blanket cover was also stained. Room was small for 3 persons . Extra towel for 3 persons not provided extra bottle for , 3 and extra coffee/ tea bags were not given for 3 rd person.

    Travel Month: Feb 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    vishwadeep s.loyalty-icon

    Rooms were dirty, wooden flooring was broken, washroom was dirty and food was also average. Overall it was not a great a experience. I will not recommend this hotel.

    Travel Month: Jan 2025

    Room: Deluxe Room

    3.0

    Bad experience

    akhilesh k.loyalty-iconfamily

    Very poor service and maintenance of hotel, food is better, intercom not working, tv not working, very bad experience

    Travel Month: Jan 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    kundan s.loyalty-iconcouple

    Nice ambience good location nice and spacious room, food is also good highly recommend for family and friends

    Travel Month: Jan 2025

    Room: Deluxe Room

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