I recently stayed at this hotel and overall, it was a good experience. The services provided were impressive, and most of the amenities met my expectations. The staff was polite and helpful, the rooms were clean and well-maintained, and the food was delicious. I also liked the location of the hotel, as it was convenient and easily accessible.
However, one major issue that affected my stay was the presence of too many mosquitoes in the hotel. It was quite uncomfortable, especially during the evenings and nights. I believe this is something the management should look into seriously, as it can greatly impact the comfort of the guests.
If the mosquito problem is resolved, this hotel has the potential to offer an excellent stay. I hope the management takes appropriate measures to improve this aspect. Otherwise, I would still recommend this place for its services and overall quality, but I would also advise future guests to come prepared for mosquitoes.
The Raj Vilas has replied on Thu Apr 24 11:46:58 IST 2025
Dear Guest,
Thank you for taking the time to share your detailed feedback. Weโre truly glad to hear that you enjoyed our services, hospitality, food, and the convenience of our location. It means a lot to us that you had a pleasant overall experience.
We sincerely apologize for the inconvenience caused by mosquitoes during your stay. Please be assured that your concerns have been taken very seriously. We are currently working with our housekeeping and pest control teams to implement stronger and more effective measures to address this issue promptly.
Your comments help us improve, and we truly appreciate your understanding and recommendation despite the discomfort you faced. We hope to welcome you back soon for an even more comfortable and enjoyable stay.