Crystal Inn

Good Stay

Irina

The Crystal Inn is located in a pretty quiet area, at a walking distance to the Eastern Gate of the Taj Mahal. The rooms were very clean and the service (houseboy, room service, restaurant, not reception!) very good. However, compared to other Crystal Inns in India within the same price range the Crystal Inn also had a couple of weaknesses: a late check out of 1-2 hours was only possible with a charge (50% of the price of one night), the price for internet is three times higher than in comparative Crystal Inns, the terms and conditions of the Crystal Inn are extreme (i.e. guests can be shifted to other rooms without prior notice or the room can even be cleared completely without prior notice). Especially the service at the reception was unflexible, not cooperative at all and not helpful. Room service and service in the restaurant were very good, also the food was good and the breakfast buffet had a great variety of different things (Indian and Continental).

Good Stay

Kiran Joshi

a) The Crystal Inn is away from the hustle bustle of the city, yet located close to the East gate of the Taj Mahal. (b) It is close to the TDI Mall, which houses a Mcdonald, a movie hall and some shopping outlets. (c) The Crystal Inn is in good condition and rooms were quite decent although average in size. Rooms and sheets were clean and no reason to complain. (d) Breakfast was mostly repeated, some minor variations on some days. (e) The Crystal Inn could provide for travel services for local as well as out of city journey, though we did not use this facility, (f) Hotel staff was decent. (g) Outlets of pizza hut, costa coffee coffee can be reached by autorickshaw or car in about 5 minutes drive(max of 35 minutes by walk). (h) We were a family of 3 with our daughter and found it quite safe to move around even at about 9:30 pm. (i) Higher grade Crystal Inns such as ITC, Taj, Oberoi are also nearby.

Good Stay

Parthasarathi Das

Welcoming staffs and very helpful and keen to please staffs at the dining area. Went that extra mile for our 19 month old daughter's meal requirements. Management keen to find their weakness, if any. On the other side of the story, we booked two executive rooms. Our room was nice and clean but the other was not quite up to scratch (due to damp problem, I think). This should not stop anyone not booking this Crystal Inn. The management should upgrade the shower areas and the hot water system (they use solar heater, unfortunately takes wastage of valuable water before hot water finally arrives at the tap). There was also lukewarm water only in the morning. But overall good value for money and keen to help/please staffs. Overall, I would recommend the Crystal Inn to anyone.

Good Stay

Shivakumar

Enjoyed every bit of the stay in Crystal Inn. Quality of service, hospitality of the management, food, and rooms everything was just fantastic. Management was very courteous to help us plan itinerary and even provide us with the cab. Food longue was good and so was the food. Though not a serious thing but "wish" if it was at a neutral distance to railway station and Taj (But not a changeable thing now). Also wish if the check-in time is a bit flexible than the pre-defined 12noon, this would help visitors who come in early morning bus/train to have a easy check-in than waiting till noon. Would definitely recommend it to my friends and relatives visiting Agra and would definitely come back to this place in future.

Good Stay

Venkatesh

It was a pleasant surprise when I called the Crystal Inn for confirmation of booking. They were happy to talk, welcome and guide us to the Crystal Inn location. From the moment we entered, they made us feel special. Know what, even our driver had a place to sleep, which was complimentary. Food was good, and above all I found the entire staff really clean, well trained and eager to make the guest comfortable. Definitely I will go back to the same Crystal Inn during my next visit and also wish to recommend to my friends.

Good Stay

Haroun

The Crystal Inn is perfectly located and only six months old. The quality of the rooms is very good but the windows have not been fitted properly and allow a lot of cold air in winter. The breakfast was one of the best and the Crystal Inn. The Crystal Inn allowed me to have an early check in at 8.30 am in the morning and allowed me to swop my breakfast from the next day as I was leaving very early for Jaipur. They made all the arrangements for a vehicle for the next morning. Overall the Crystal Inn is very good.

Recommendations for another visit

Subhasish Kar

Strategically located at very convenient place, very near from west gate of Taj Mahal, one can enjoy the sunrise or early morning view of Taj Mahal by morning walk from the Crystal Inn only, behaviour of the staffs are up to the standard of hospitality, front desk executive is very co operative so as the housekeeping guys, food inside the Crystal Inn is bit costly but delicious indeed, cleanliness is absolutely bang on, they do provide complimentary tea, coffee sachets and 2 bottles of packaged drinking waters.

Good Stay

Salil

The best thing about the stay in this Crystal Inn was the service. The moment we stepped in we were welcomed by the guy at reception with a broad smile and made us extremely comfortable. In less than 2 minutes he briefed us about the Crystal Inn and places around to visit which was more than helpful given the short time on hand. The room was cozy and lobby was pleasant. Food was fulfilling and enjoyable. Overall the stay was comfortable and the overall experience was memorable.

Excellent Stay

Ashutosh

The Hotel is new, nice, comfortable and true value for money. The services are excellent and the staff very humble, Linen and towels are immaculately clean and fresh so is the room which welcomes you with fesh aroma of flowers every time you enter the Crystal Inn and in your room. Very suitable for budget travellers, ideally located. Must Visit Kalakriti whcih is few yards from Crystal Inn to see plays on Taj Mahal. Very good.....

Good Stay

Kuntal Kumar Sasan

Last Saturday we stayed in this Crystal Inn (two Deluxe Rooms) and here is our experience (mostly Good). Property Location is quite good. Just 1.5 KM from Taj Mahal. Rooms (not bathrooms) are in good condition and well maintained. Room Service is also good. Restaurant was okay but service was very good. Courtesy was good. However they need to solve the mosquito issues. Overall, stay was okay.

Good Stay

Dinesh

We were thrilled to be at this Crystal Inn. It was complete value for money and made us proud of being able to make the right choice with the help of MakeMyTrip and also the reviews given there in. For a change, our trust on the system was restored. The Crystal Inn was impeccable and it was a pleasure. I recommend that one should go for this Crystal Inn without any hesitation.

Good Stay

Pinakesh

The Crystal Inn is situated very close to the Taj and yet is away from the din and crowd of the city. The property is new and very tastefully done. The rooms are very clean hygienic. Good value for money. Only grey area is the food at the restaurant which is tasty but quite expensive. The complimentary breakfast on the contrary is not so good.

Stay

vishakha singh

Room was small but good Crystal Inn for stay.
Room was overall fine, room space was little small but that was fine.

Good Stay

Manish

A good value for money well located very near to Taj. Had good time while staying there.

Good Stay

Zulfiqar

Hotel's location is best. Staff is very courteous and humble. Food quality is good and service par excellence. Just improve the drainage system in washroom and hot water supply. Overall it was a nice experience.

Good Stay

Kate

After arriving in Agra from Delhi on a very hot and humid day, walking into this Crystal Inn was amazing. Great air-conditioning, beautiful interior, and probably the best shower I have ever taken in India. The rooms aren't huge, but they're great. Definitely recommended!

Hotel nice

Abubaker khan

All are neat and clean room and service all good even I like location love you Crystal Inn.

Good Stay

Masood

Good place to stay in Agra.

Nice

Jitendra Parida

Its near by Taj mahal. So that the Taj view ìs so clear.
Its good but it can be better.

Nice hotel

Dheeraj Singh

I am enjoying to stay there I am happy to stay there.

Very nice hotel to stay.

pranab doloi

Nice place to stay staff r also good from me 5 star.

Good to stay

SONU SHARMA

Hotel location is nearer to Taj Mahal. Hotel ambience and facilities was good. Staff was cooperative.

Good location and very good service

Raj Verma

Very good location, staff was very cooperative and overall experience very good.

Very good stay

Amit Khachane

Very good food. Close to Taj east gate. Very good room.
Very good food. Close to Taj Mahal east gate. Very good Crystal Inn room.

Location is good

Patel SR

Taj is just 1 KM away. Good staff. They kept luggage in locker for more than 7 hours without any charges.

Nice location, nice hotel

Prasad Kulkarni

Overall good experience, nice location, good food and overall nice stay.

Good Stay

DHEERAJ SHARMA

Hotel is so good and staff is cooperative and location is good and parking facilities and near Taj Mahal Hotal is very good.

Location

Vipul Mishra

Very prime location Tajmahal TDI mall Sadar Bazar, everything was so near.
Phone was not working but but reception was helpful.

Good Stay

Ashwin Pasari

Value for money. Excellent location. Great taste.

Good Stay

Kapil Kamboj

Hotel is a value for money option for Agra visitors.