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Review Of The Mocana Himalayas, Shimla
Kufri, Kufri
User Rating & Reviews
- everyone
- group
- couple
- family
Excellent
81 Ratings, 18 Reviews
Last 10 Customer Ratings (Latest First)
- 4
- 3
- 5
- 5
- 4
- 5
- 5
- 3
- 5
- 4
Reviews Summary
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Ananda Resort offers a breathtaking location with stunning mountain views that make every moment special. Guests rave about the delicious food, with massive portions and a delightful mix of local and international flavors, thanks to Chef Sandeep and the attentive restaurant staff. The property boasts spacious, well-equipped rooms, and exceptional hospitality from a warm, cooperative staff. The serene ambiance adds to the overall charm, making it a perfect retreat for relaxation and enjoyment.
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5.0
Excellent Stay
sudhakar v.family
climate was bad so we have to stay back in the hotel food was great personal care taken to feel us at home hotel is clean
Room: Deluxe Room
5.0
Excellent Stay
anand s.
Excellent staff. Very good behaviour by everyone. Keep it up. God bless everyone.
Room: Superior Room
The Mocana Himalayas, Shimla has replied on Tue Jun 24 20:15:39 IST 2025
Dear Mr. Shahani, Thank you for your heartfelt and uplifting words. It is truly a privilege for us at The Mocana Himalayas to have had the opportunity to serve you. Our team takes immense pride in delivering not just service, but a warm and gracious hospitality experience that leaves a lasting impression. Your kind blessings and appreciation inspire us to continue our commitment to excellence and heartfelt care. We look forward to welcoming you back to our serene Himalayan retreat, where every moment is designed to envelop you in comfort, elegance, and genuine warmth. With my warmest regards and blessings, Manisha Chauhan Reservations Manager The Mocana Himalayas, Shimla
3.0
Average Stay
vinay s.family with 1 kid
Superior room was very small and the toilet was giving sewer smell 24x7 to which the hotel management had no solution
Room: Superior Room
5.0
calm and serene
rishabh j.family
Very good service, luxury room is very spacious and view from the room is awesome. Food is tasty and service is great
Room: Luxury Room
The Mocana Himalayas, Shimla
Dear Mr. Rishabh, Thank you so much for taking the time to share your wonderful feedback about your stay at The Mocana Himalayas Shimla. We are absolutely delighted to know that your experience with us was so memorable. We are thrilled that you enjoyed the spaciousness of our luxury rooms, and that the breathtaking views added to your experience. The serene and tranquil surroundings are a true highlight of our property, and we're so pleased it provided the perfect atmosphere for relaxation. Your kind words about our food and service mean a great deal to us. Our culinary team works hard to ensure every meal is a delightful experience, and we are overjoyed that it resonated with you. Likewise, it's heartening to know that our service met your expectations—we take great pride in offering personalized care to every guest. We truly appreciate your feedback and look forward to welcoming you back to The Mocana Himalayas for another calm and serene escape. Until then, please know that we will always be here to provide you with exceptional service and memorable experiences. Warm regards, Manisha Chauhan Reservation Manager The Mocana Himalayas, Shimla
5.0
Excellent Stay
rajeev h.family with 3 kids
An excellent property with very courteous and helpful staff. The stay with my family in Superior rooms overlooking the mountain was memorable. A great place to stay with kids. Would choose this property again if we visit Kufri again.
Room: Superior Room|Deluxe Room
The Mocana Himalayas, Shimla has replied on Sun Jun 01 18:52:24 IST 2025
Dear Mr. Rajeev, Thank you so much for taking the time to share such a wonderful review of your stay at The Mocana Himalayas Shimla! It warms our hearts to know that your family had such a memorable experience with us. We are delighted that you found our Superior rooms to be comfortable and that the stunning mountain views added to the beauty of your stay. The natural landscape surrounding us truly is one of the highlights of our property, and we’re so glad it provided the perfect backdrop for your family getaway. Your kind words about our courteous and helpful staff are truly appreciated. Our team works tirelessly to ensure each guest feels welcomed and cared for, and it’s incredibly rewarding to know that their efforts made a positive impact on your experience. We’re also thrilled that you found The Mocana Himalayas to be a great place for children. We take pride in being a family-friendly resort, and we aim to provide an environment where both parents and children can relax and enjoy together. Your mention of returning if you visit Kufri again truly means the world to us. We will look forward to welcoming you and your family back for another unforgettable stay. Thank You!!
5.0
Excellent Stay
prem k.couple
Excellent hotel Great Break fast big room only bed is too soft. sofa seating very clean and great food.
Room: Superior Room
The Mocana Himalayas, Shimla has replied on Sun Jun 01 18:47:29 IST 2025
Dear Mr. Prem, Thank you so much for your wonderful review! We are truly delighted to hear that your stay at The Mocana Himalayas Shimla was an enjoyable one. It brings us great joy to know that you found our hotel to be excellent, and we’re thrilled that our spacious rooms and pristine sofa seating contributed to your comfort. We truly believe that every corner of our property should reflect the serene beauty of Shimla, and we’re so pleased you appreciated the ambiance we’ve created. Your feedback about our breakfast and food offerings is highly appreciated. We take immense pride in curating a breakfast experience that caters to diverse tastes, and it’s fantastic to know that it made your mornings even more delightful. We also value your thoughts on the bed's softness. While many of our guests find the bedding to be exceptionally comfortable, we understand that personal preferences vary. Rest assured, we are always looking for ways to enhance the overall guest experience, and your feedback helps us make those important improvements. Thank you again for choosing The Mocana Himalayas. We can’t wait to welcome you back for another memorable stay. Manisha Chauhan
5.0
Excellent Stay
mohit k.family
I had a truly memorable experience at Ananda Resort. The location is absolutely stunning, with breathtaking views right from the room that made every morning feel special. The food was consistently delicious, with a great variety of options that catered to all our tastes. A big thank you to Chef Sandeep for the flavorful and well-presented meals. The hospitality at the resort was outstanding. From the moment we arrived, we were warmly welcomed by the reception team. Sunaina and Vishal Sharma stood out for their exceptional service—they were friendly, professional, and always ready to assist with a smile. Their attention to detail really made our stay comfortable and enjoyable. Overall, Ananda Resort exceeded our expectations in every way. The serene environment, excellent food, and top-notch service make it a perfect getaway spot. Highly recommended, and I look forward to visiting again!
Room: Superior Room
The Mocana Himalayas, Shimla
Dear Guest, Thank you so much for sharing your exceptional experience at The Mocana Himalayas Shimla! We are overjoyed to hear that your stay was so memorable and that we were able to make your time with us truly special. We are delighted that you enjoyed the breathtaking views from your room. There’s something truly magical about the scenery here, and we’re glad it added to the tranquility and beauty of your mornings. Your thoughtful compliments about our food mean the world to us. Chef Sandeep and his team take great pride in crafting delicious, visually stunning dishes, and we’re so happy you appreciated the variety and flavor of each meal. It’s also wonderful to know that Sunaina and Vishal Sharma’s exceptional service stood out during your stay. They embody the spirit of hospitality we strive for at Mocana, and your recognition of their warmth and professionalism means so much to them and to all of us. We are grateful for your kind words and are thrilled that The Mocana Himalayas exceeded your expectations in every aspect—from our serene environment to the world-class service and food. We can’t wait to welcome you back for another unforgettable stay. Until we meet again Thanks
5.0
Excellent Stay
pranav s.
couple
coupleHotel and their service exceeded our all expectations. Spacious rooms with all the amenities. Excellent service polite staff . Good food and attentive restaurant staff
Room: Superior Room
The Mocana Himalayas, Shimla has replied on Mon Mar 10 14:48:51 IST 2025
Thank you for your kind words! We're delighted you enjoyed our spacious rooms, warm hospitality, and delicious cuisine. We look forward to welcoming you back for another exceptional stay.
5.0
Excellent Stay
eshwar v.
The place is very scenic, located right in the lap of mountains. First let's talk about the room, i booked superior rooms for 4n, the rooms are quite comfortable and filled with proper amenities. The heater and ac as a combination together was quite good and it worked a lot during different times of the day. The view was amazing specifically the sunrises & sets. The next good thing was the food, we took only breakfast as buffet rest was all ala' carte. I must say the food was fantastic and tasty, not to forget the portions, they were massive and served 3-4 people (main course dishes. The only feedback i had was related to heating in the whole lobby, there was no heater in restaurant, lobby and lifts which made us a bit uncomfortable rest i liked the whole experience and staying at the ananda, kufri will definitely recommend and stay myself in the future.
Room: Superior Room
The Mocana Himalayas, Shimla
Dear Mr. Vazirani, Thank you for taking the time to share such a detailed and heartfelt review of your recent stay with us. It was truly a pleasure to host you, and we’re elated to know that your experience amidst the serenity of the Himalayas was a memorable one. We’re delighted to hear that you found our Superior Rooms to be both comfortable and well-equipped. Your mention of the panoramic views, especially the sunrises and sunsets, brings a smile to our faces — nature truly is at her most magical here, and we’re thrilled you were able to witness it in all its glory. Your kind words about our culinary offerings mean the world to our team. Our chefs are passionate about creating flavors that are both authentic and generous, and it’s wonderful to know that the quality and portion sizes left a lasting impression on you. We truly appreciate your constructive feedback regarding the heating in the common areas. Your comfort is of utmost importance to us, and I want to assure you that your observations have been taken up with our operations team for immediate review and improvement. Guest insights like yours help us fine-tune every detail of the Ananda experience.
5.0
Beautiful property
payal b.family
Very nice property. Very cooperative staff. V stayed d ere for 2 nights. Staff was so cooperative and rooms are clean
Room: Deluxe Room
The Mocana Himalayas, Shimla
Dear Ms. Bansal, Greetings from The Ananda, Kufri! Thank you so much for choosing to stay with us and for taking the time to share your experience. It was a pleasure to host you and your family, and we’re absolutely delighted to know that your time with us was both comfortable and memorable. We are especially grateful for your kind words about our team. Hospitality lies at the heart of everything we do, and knowing that our staff left such a positive impression on you truly means a lot to us. We're also glad you found the rooms to be clean and well-kept — our housekeeping team takes immense pride in maintaining the highest standards for our guests. Your appreciation of the child-friendly environment warms our hearts. Creating a welcoming and safe atmosphere for families is something we hold dear, and it’s wonderful to hear that your experience reflected that. Thank you once again for your thoughtful feedback and generous ratings. We look forward to welcoming you back to The Ananda, Kufri, where another serene and joyful mountain getaway awaits. Warm regards, Manisha Chauhan Reservations Manager The Ananda, Kufri
2.0
Poor Stay
vishant d.couple
coupleProperty location was amazing but service was not as per the standards of 5 star. The hotel mostly looked dark from inside with most of the lights off in all the floors. The best part was the himalaya view of the hotel.
Room: Superior Room
The Mocana Himalayas, Shimla has replied on Sun Dec 22 11:18:08 IST 2024
Dear Mr. Dhar, Greetings , Thank you for sharing your valuable feedback with us. We’re delighted to hear that you enjoyed the breathtaking view of the Himalayas and appreciated our prime location. However, we sincerely apologize for not meeting your expectations in terms of service and ambiance. Your observations regarding the lighting and service quality are noted, and we assure you that we are taking steps to address these concerns and enhance the guest experience. We truly hope to have the opportunity to welcome you back in the future, providing you with a stay that exceeds your expectations. Warm Regards, Manisha Chauhan
4.0
Good for kufri
kushal s.family
Welcoming atmosphere and curtious staff. Food is not as expected but overall good. Location & view is great.
Room: Luxury Room
The Mocana Himalayas, Shimla has replied on Thu Oct 31 13:58:23 IST 2024
Dear Mr. Kushal, Thank you for taking the time to share your feedback about your recent stay with us at The Ananda Kufri. We’re delighted to hear that you enjoyed our welcoming atmosphere, courteous staff, and the breathtaking views that our location offers. We genuinely appreciate your insights regarding the food. We are always striving to enhance our culinary offerings, and your comments will help us in our continuous efforts to elevate our guests' dining experiences. As per the inquiry that we had set up internally, we got to know that you had issues with Pepper Pakoras that we served in the high tea package, that was free as a special deal for MMT customers, which you didn't raise an issue when we served, we could have changed it at that time. We’re particularly surprised that you didn't found value in the services we provide. We take pride in offering luxurious accommodations and exceptional amenities, often at a price that provides excellent value for the quality and service guests receive. We hoped you felt that the experience matched the incredible dirt cheap deal you secured during your stay. Your feedback on child friendliness is noted, and we are actively working on improvements to ensure that families have an even more enjoyable experience in the future. Thank you once again for your review. We hope to have the pleasure of welcoming you back for another memorable stay! Warmest regards, Manisha Chauhan Reservations Manager The Ananda Kufri
5.0
N
shankar n.
group
groupLoved the stay, great ambience and great service. Breakfast was good and so was the dinner. Ample parking area available.
Room: Superior Room
The Mocana Himalayas, Shimla has replied on Thu Oct 31 13:52:23 IST 2024
Dear Mr. Shankar, Thank you so much for your wonderful review! We are thrilled to hear that you loved your stay at The Ananda Kufri. It brings us immense joy to know that you enjoyed the ambiance and experienced our dedicated service firsthand. We take great pride in our culinary offerings, and it’s delightful to hear that both breakfast and dinner met your expectations. Your kind words motivate our team to continually elevate our guests' experiences. We’re also glad that you found our ample parking area convenient. We understand the importance of a seamless arrival and departure. We hope to welcome you back for another luxurious escape soon. Until then, take care and best wishes! Warm regards, Manisha Chauhan Reservations Manager The Ananda Kufri
5.0
Excellent Stay
akriti j.
The hotel staff made us feel comfortable. All the amenities were readily provided and food was delicious.
Room: Luxury Room
The Mocana Himalayas, Shimla has replied on Tue Oct 08 12:01:45 IST 2024
Dear Mr. Jain, Greetings ! Thank you so much for your kind words! We’re thrilled to hear that our staff made you feel comfortable and that you enjoyed the amenities and delicious food. Providing a welcoming experience is our top priority, and it’s wonderful to know we met your expectations. We hope to welcome you back again soon! Kind Regards The Ananda Kufri Team
2.0
It should not be in the category of a 5 star hotel.
abhishek v.family
familyExpectations were high for a 5 star hotel but it fell down quickly realizing it isn’t a 5 star hotel.
Room: Luxury Suite
The Mocana Himalayas, Shimla has replied on Tue Oct 08 12:12:59 IST 2024
Dear Mr. Vyas, Greetings ! Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. We strive to offer a 5-star service and experience to all our guests, and we sincerely apologize that we fell short in your case. Your comments are valuable, and we will review them with our team to address the areas where improvement is needed. We hope to have the opportunity to welcome you back and provide the exceptional stay you deserve. Kind Regards, The Ananda Kufri Team
4.0
Good stay
ishita d.family
familyBeautifully located property with all the amenities. Although its a bit old and hence required some refurbishing and their spa services are not available. The staff is extremely courteous. All in all a good stay
Room: Deluxe Room
The Mocana Himalayas, Shimla has replied on Wed Oct 02 19:00:42 IST 2024
Dear Ms. Ishita, Thank you for your gracious feedback regarding your stay at The Ananda Kufri. We are truly delighted to learn that you found our property beautifully situated and well-equipped with amenities. We sincerely appreciate your insights regarding the need for refurbishment and the unavailability of our spa services. Please rest assured that we are diligently working to enhance our offerings, with the aim of providing an even more refined experience for our esteemed guests. It warms our hearts to hear that our staff’s courteous demeanor left a positive impression; they are committed to ensuring that each moment of your visit is truly exceptional. We would be most honored to welcome you back in the near future, where we aspire to surpass your expectations and create an unforgettable experience for you. With the utmost regard, Manisha Chauhan Reservations Manager The Ananda Kufri
5.0
A perfect getaway
vinod b.family
I recently had the pleasure of staying at the ananda hotel in kufri, and i must say, the experience was nothing short of perfect. From the moment i arrived, the hospitality was exceptional. The staff went above and beyond to ensure every aspect of my stay was comfortable and enjoyable. The food was simply breathtaking. Each meal was a delightful culinary experience, showcasing a blend of local and international flavors that left me eagerly anticipating each dish. The ambiance of the hotel added to the charm, providing a serene and picturesque setting that was both relaxing and rejuvenating. The attention to detail in every corner of the hotel, from the beautifully decorated rooms to the well-maintained common areas, was evident. The combination of excellent service, stunning ambiance, and delectable food made my stay truly memorable. I highly recommend the ananda hotel kufri for anyone looking for a perfect getaway. I can't wait to return and relive this wonderful experience. Thank you manisha, kuldeep, and pallav! you guys are amazing!
Room: Deluxe Room
The Mocana Himalayas, Shimla has replied on Sun Jun 30 15:06:20 IST 2024
Dear Mr. Bandhu, Hreetings from The Ananda Kufri ! Thank you for taking the time to share your delightful experience at Ananda Hotel in Kufri. We are thrilled to hear that your stay was nothing short of perfect. Our team is dedicated to providing exceptional hospitality, and it’s rewarding to know that we succeeded in making your stay comfortable and enjoyable.Our chefs take great pride in creating a blend of local and international flavors to provide a unique and memorable dining experience. Your kind words about the ambiance and attention to detail throughout the hotel are greatly appreciated. We are especially pleased to hear that our Team made a positive impact on your stay. Thank you for recommending Ananda Hotel in Kufri as a perfect getaway. We look forward to welcoming you back and providing you with another wonderful experience. Best Regards, Hotel Reservation Team
5.0
Excellent Stay
rahul c.family
Property is good, its a short stay but its a good experience with family. Food is good and staff support is also good.
Room: Deluxe Room
The Mocana Himalayas, Shimla has replied on Tue May 07 13:47:42 IST 2024
Hey Rahul! Wow, we're thrilled to hear that you had such a fantastic stay at The Ananda Kufri! Short stays can sometimes feel like a whirlwind, but we're delighted that you and your family had a blast during your time with us. Isn't it amazing how good food and great staff can elevate an experience? We're over the moon that our culinary delights and supportive team added that extra sparkle to your trip. Thanks a ton for sharing your experience, Rahul! We can't wait to have you and your family back for more fun-filled memories at The Ananda Kufri. Until next time, keep the good times rolling! Cheers, Neelam The Ananda Kufri Squad
