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You are booking hotel for more than 30 days

Property offering a balcony, power backup, room service & Wi-Fi

Review Of The Mayfair Hotel-By Broadway

Mallital, Nainital | 5 minutes walk to Nainital Lake

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    1.8
    Poor

    48 Ratings, 22 Reviews

    excellent
    8%
    very good
    4%
    average
    8%
    poor
    21%
    bad
    58%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 1
    • 1
    • 1
    • 1
    • 2
    • 1
    • 2
    • 1

    Rating Categories

    • Location2.2
    • Cleanliness1.4
    • Value For Money1.6
    • Child Friendliness1.3
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the parking facility and some mention the good views. However, many highlight major issues such as cleanliness, poor service, and rooms that do not match the photos. Complaints about lack of hot water, unhelpful staff, and inadequate amenities dominate the reviews. Overall, the property appears to fall short of expectations.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    manish s.family with 1 kid

    property is total different as seen in pictures room is on third floor and price is just double when I asked manager for the rate. hence I saw looting the customers you are taking double 2.5X charges.

    Travel Month: Mar 2025

    Room: Deluxe Rooms

    • user photos
    • user photos
    • user photos

    The Mayfair Hotel-By Broadway

    Hi sir, sorry for the inconvenience but you have mistaken with other property. Regards hotel Mayfair by broadway.

    1.0

    Terrible Stay

    mehul a.loyalty-iconfamily with 4 kids

    Property Is Very Backward. Room is Very Backward. Staff Is not Available In Property And Hot Water is Not Available in Property. Very Very Backward Property.

    Travel Month: Nov 2024

    Room: Deluxe Rooms|Family Room

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    2.0

    Disappointing stay with poor service and amenities

    farhan p.group

    I had a disappointing experience at this hotel. There was no geyser in the room, making it inconvenient to get hot water. Additionally, no towels were provided, which is a basic necessity. The room service was quite poor, and the staff didn’t seem helpful or welcoming. Overall, i would not recommend this hotel if you’re looking for comfort and good service.

    Travel Month: Nov 2024

    Room: Family Room

    1.0

    Terrible Stay

    anil s.

    Very bed hotel

    Travel Month: Sep 2024

    Room: Deluxe Rooms

    • user photos
    1.0

    High price by d grade hoteliers to trap tour-is

    mayank r.loyalty-iconbusiness

    these are not even worth 1000 bugs. Due to season the hotel owners are escalating prices of their poorly kept, unman-aged property unprofessional staff who do not know what they are up too. Such hotels should be should penalise them severely and size their license immediately.

    Travel Month: May 2024

    Room: Deluxe Rooms

    1.0

    Terrible Stay

    kapil m.

    Worst stay

    Travel Month: Dec 2023

    Room: Deluxe Rooms

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    2.0

    Poor Stay

    siddharth t.

    Hotel name was not matching i had to call the phone number provided to find the hotel. Room was smelling and sheets and blankets were not clean.

    Travel Month: Sep 2023

    Room: Family Room

    2.0

    Poor Stay

    rajesh c.

    Bad

    Travel Month: Oct 2023

    Room: Deluxe Rooms

    1.0

    T

    shivani d.group

    Hopeless and pathetic room. Stinking badly. Stained bedsheets. No board to display the name of hotel.

    Travel Month: May 2023

    Room: Deluxe Rooms

    5.0

    It was an amazing experience and a comfortable trip

    muaaz.solo

    Perfect hotel with a beautiful scenes from windows and provides you with the best comfort you need. Provide you the parking facility and whatever you need. And gives you the best quality service by humble staff.

    Travel Month: May 2023

    Room: Deluxe Rooms

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    1.0

    Terrible Stay

    piyush j.loyalty-icon

    Hotel has no cleanliness, no food arrangements, bad arrangements, smell in room, washroom was very bad, no staff support. The hotel is totally different from the provided images . I have left the room in morning

    Travel Month: Apr 2023

    Room: Family Room

    1.0

    Terrible Stay

    sagar g.

    Terrible. Poor hotel. Poor service. Poor management. Zero facility in hotel

    Travel Month: Apr 2023

    Room: Deluxe Rooms

    3.0

    Disappointed 😣

    manish k.group

    Hotel was not up to the mark average hotel average room cleaning not quite enough.! I hope the management of the hotel is improving things.

    Travel Month: Jan 2023

    Room: Family Room

    2.0

    Bad

    priyanka s.couple

    Washroom was not cleaned. Cleanliness was the biggest issue.

    Travel Month: Sep 2022

    Room: Deluxe Rooms

    1.0

    Very bad hotel and i am also disturb with make my trip

    dinesh c.family

    Not working tv and smell was coming all over the room

    Travel Month: Aug 2022

    Room: Deluxe Rooms

    2.0

    Poor Stay

    nasir a.

    Very bad experience in both the hotels in the picture hotels are looking very nice and clean but when we went over there everything very was dirty. Was very * dirty. 2

    Travel Month: Aug 2022

    Room: Deluxe Rooms

    2.0

    No service

    shailesh a.family

    Service is very poor. Room was not sanitized

    Travel Month: Aug 2022

    Room: Deluxe Rooms

    1.0

    Terrible Stay

    mahavir s.

    1

    Travel Month: Jun 2022

    Room: Family Room

    1.0

    Bad hotel

    yash j.family

    very bad rooms, not worth at all

    Travel Month: May 2022

    Room: Deluxe Rooms

    2.0

    Lower

    sandeep s.loyalty-iconfamily

    Not comfortable hotel not car parking

    Travel Month: May 2022

    Room: Deluxe Rooms

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