Name: Hotel Villa Astoria@ The Mall Road
Address: HOTEL VILLA ASTORIA, NAINITAL, Nainital, 263002, IN
Price range: Hotel Villa Astoria@ The Mall Road Price starts at INR 3,088/Night
Rating: 3.9

1.0

Pathetic experience

fazil a.family

Property is like just start to end room is smaller than a toilet.condition of Deluxe lake view room.No kitchen facility no staff to attend room service dirty room no one for cleaning.Public toilet is better than washroom is very small floor is very dirty.Very expansive.

Travel Month: Jun 2025

Room: DELUXE LAKE VIEW

3.0

Good Location but Average in other aspect

dr. a.couple

Property location is excellent, it is right at the Mall road with Naina devi temple and lake 250 m away, lake view window is good too. But room and washroom is quite small and also there is no proper maintenance and cleanliness is also average. Overall decent stay in terms of location.

Travel Month: May 2025

Room: DELUXE LAKE VIEW

1.0

Terrible Stay

vinod d.

Terrible bed covers, pillow covers, cockroaches, smelly washroom and foul smell in the room

Travel Month: Apr 2025 (3-Night Stay)

Room: DELUXE LAKE VIEW

Hotel Villa Astoria@ The Mall Road has replied on Tue May 13 09:55:41 IST 2025

Dear MR.VINOD DUGAR, We sincerely apologize for the issue with bed covers, pillow covers.smelly washroom and foul smell in the room. We are very sorry that this affected your stay and understand how frustrating this must have been. We are working to resolve this issue and will be taking steps to prevent it from happening again. We hope you will give us another chance to provide you with a better experience in the future.

3.0

Average Stay

family with 1 kid

Location wise it was good near to parking and boating but rooms are too small overall it was average hotel..

Travel Month: Feb 2025

Room: DELUXE LAKE VIEW

4.0

good for couple not family.

shreya g.

family with 2 kids

Rooms & washroom both are very small. No space if you travel with family & kids. Location is good, it’s on main Mall Road.

Travel Month: Feb 2025

Room: DELUXE LAKE VIEW

3.0

Average room with expensive rate

ayush a.family

Hotel room was priced very high. Room was very compact, very small space and mobile charging points were not working properly on both side of bed. The power point with tv connection was only working. Location was best but still price doesn't justifies the hotel room.

Travel Month: Dec 2024

Room: STANDARD NO VIEW

Hotel Villa Astoria@ The Mall Road has replied on Sun Feb 16 09:01:27 IST 2025

Dear GUEST thank you for choosing to stay at Hotel Villa Astoria and writing a wonderful review on Make my trip . It is indeed very heart-warming to know that you enjoyed your stay in all aspects. It is our goal to ensure that all our guests leave with happy memories of their stay. I hope you will recommend us to your friends & amp; relatives. Warm regards, team Hotel villa astoria

2.0

Kitchen staff are pathetic.

saket.couple

Rooms are too small and apart from that kitchen staff are to pathetic. Kitchen starts at 9 am but no one was there at that tym.

Travel Month: Dec 2024

Room: DELUXE LAKE VIEW

Hotel Villa Astoria@ The Mall Road has replied on Sun Feb 16 09:04:01 IST 2025

Dear guest, thank you for taking out the time to write us a review. We apologize for the inconvenience caused. We assure you that this was an isolated incident and hope you can give us another opportunity to host you better. team villa astoria

5.0

VeryGood property to stay

rahul s.couple

Very good staff m, friendly and supportive. Room was good with blower and its near to nani lake. Food is also awsome🤩

Travel Month: Dec 2024

Room: STANDARD NO VIEW

Hotel Villa Astoria@ The Mall Road has replied on Sun Feb 16 09:02:04 IST 2025

Dear GUEST thank you for choosing to stay at Hotel Villa Astoria and writing a wonderful review on Make my trip . It is indeed very heart-warming to know that you enjoyed your stay in all aspects. It is our goal to ensure that all our guests leave with happy memories of their stay. I hope you will recommend us to your friends & amp; relatives. Warm regards, team Hotel villa astoria

5.0

Excellent Stay

monika d.solo

Nice experience with good staff behaviour it was totally a safe stay and people were genuine and helpful

Travel Month: Nov 2024

Room: STANDARD NO VIEW

Hotel Villa Astoria@ The Mall Road has replied on Sun Feb 16 09:02:49 IST 2025

Dear GUEST thank you for choosing to stay at Hotel Villa Astoria and writing a wonderful review on Make my trip . It is indeed very heart-warming to know that you enjoyed your stay in all aspects. It is our goal to ensure that all our guests leave with happy memories of their stay. I hope you will recommend us to your friends & amp; relatives. Warm regards, team Hotel villa astoria

3.0

Average Stay

rajiv j.

Location of the hotel is right on mall road. Room interiors are also good with good bedsheets, towels etc. However rooms are small and a bit noisy.

Travel Month: Nov 2024 (3-Night Stay)

Room: STANDARD NO VIEW

Hotel Villa Astoria@ The Mall Road has replied on Sun Feb 16 09:02:25 IST 2025

Dear GUEST thank you for choosing to stay at Hotel Villa Astoria and writing a wonderful review on Make my trip . It is indeed very heart-warming to know that you enjoyed your stay in all aspects. It is our goal to ensure that all our guests leave with happy memories of their stay. I hope you will recommend us to your friends & amp; relatives. Warm regards, team Hotel villa astoria

2.0

Poor Stay

rishi.business

Booked room was not available for check-in. There was a bad smell in the room, and the reception service was poor. There was no mobile signal in the room.

Travel Month: Oct 2024

Room: DELUXE LAKE VIEW

Hotel Villa Astoria@ The Mall Road has replied on Sun Nov 24 11:47:23 IST 2024

Dear GUEST thank you for choosing to stay at Hotel Villa Astoria and writing a wonderful review on Make my trip . It is indeed very heart-warming to know that you enjoyed your stay in all aspects. It is our goal to ensure that all our guests leave with happy memories of their stay. I hope you will recommend us to your friends & amp; relatives. Warm regards, team Hotel villa astoria

5.0

Excellent hosting

amarjeet p.family

Clean rooms, hospitality is great, location is beautiful, staff is helpful and friendly. Overall great experience

Travel Month: Oct 2024

Room: DELUXE LAKE VIEW

Hotel Villa Astoria@ The Mall Road has replied on Sun Nov 24 11:48:23 IST 2024

Dear GUEST thank you for choosing to stay at Hotel Villa Astoria and writing a wonderful review on Make my trip . It is indeed very heart-warming to know that you enjoyed your stay in all aspects. It is our goal to ensure that all our guests leave with happy memories of their stay. I hope you will recommend us to your friends & amp; relatives. Warm regards, team Hotel villa astoria

5.0

Excellent Stay

ram b.couple

Very nice stay cleaning good room location good staaf is good very good stay highly responded very nice-stay

Travel Month: Sep 2024

Room: STANDARD NO VIEW

Hotel Villa Astoria@ The Mall Road has replied on Mon Oct 07 09:02:23 IST 2024

Dear GUEST thank you for choosing to stay at Hotel Villa Astoria and writing a wonderful review on Make my trip . It is indeed very heart-warming to know that you enjoyed your stay in all aspects. It is our goal to ensure that all our guests leave with happy memories of their stay. I hope you will recommend us to your friends & amp; relatives. Warm regards, team Hotel villa astoria

5.0

Excellent Stay

shashank j. loyalty-icon

Excellent property in nainital. Recommended for everyone for stay in hotel villa astoria

Travel Month: Sep 2024

Room: STANDARD NO VIEW

Hotel Villa Astoria@ The Mall Road has replied on Mon Sep 09 15:53:27 IST 2024

Dear GUEST thank you for choosing to stay at Hotel Villa Astoria and writing a wonderful review on Make my trip . It is indeed very heart-warming to know that you enjoyed your stay in all aspects. It is our goal to ensure that all our guests leave with happy memories of their stay. I hope you will recommend us to your friends & amp; relatives. Warm regards, team Hotel villa astoria

4.0

Good Stay

harsh o.couple

I will give 4 star. The location is perfect just beside the naini lake. I think the closest hotel to the naini lake and naina devi temple. Just one draw back rooms are small. If you are going more than 2 person you will face difficulties. Hotel don’t have parking but government parking is close by approx 200 meters. Also if you opt for breakfast they provide 3-4 options with good taste

Travel Month: Jul 2024

Room: DELUXE LAKE VIEW

Hotel Villa Astoria@ The Mall Road has replied on Sat Aug 10 08:25:35 IST 2024

Dear GUEST thank you for choosing to stay at Hotel Villa Astoria and writing a wonderful review on Make my trip . It is indeed very heart-warming to know that you enjoyed your stay in all aspects. It is our goal to ensure that all our guests leave with happy memories of their stay. I hope you will recommend us to your friends & amp; relatives. Warm regards, team Hotel villa astoria

4.0

Good Stay

bhagya b.couple

LOVELY EXPERIENCE, AMAZING FOOD AND ALSO NEAR Naini Lake polite behaviours in all staff and quick response all the staff member... 🤗

Travel Month: Jun 2024

Room: STANDARD NO VIEW

Hotel Villa Astoria@ The Mall Road has replied on Thu Jun 13 11:51:36 IST 2024

Dear GUEST thank you for choosing to stay at Hotel Villa Astoria and writing a wonderful review on Make my trip . It is indeed very heart-warming to know that you enjoyed your stay in all aspects. It is our goal to ensure that all our guests leave with happy memories of their stay. I hope you will recommend us to your friends & amp; relatives. Warm regards, team Hotel villa astoria

5.0

Amazing stay

gitika k.family

Wonderful experience staying at villa astoria. Best location and best staff. I recommend this hotel as the location is prime.

Travel Month: May 2024 (3-Night Stay)

Room: STANDARD NO VIEW

Hotel Villa Astoria@ The Mall Road has replied on Wed Jun 12 11:32:10 IST 2024

Dear Ms Gitika Kapoor thank you for choosing to stay at Hotel Villa Astoria and writing a wonderful review on Make my trip . It is indeed very heart-warming to know that you enjoyed your stay in all aspects. It is our goal to ensure that all our guests leave with happy memories of their stay. I hope you will recommend us to your friends & amp; relatives. Warm regards, team Hotel villa astoria

2.0

Poor Stay

chander p.couple

The room was very poor and it was given on the behind of the lake. It felt like a jail as it was too small with no facility

Travel Month: May 2024

Room: STANDARD NO VIEW

Hotel Villa Astoria@ The Mall Road has replied on Tue May 21 09:17:27 IST 2024

Dear guest, thank you for taking out the time to write us a review. We apologize for the inconvenience caused. We assure you that this was an isolated incident and hope you can give us another opportunity to host you better. team villa astoria

5.0

Excellent Stay

jai p.

couple

Property is situated in prime location on mall road. Hotel room is good. Staff is very cooperative with good behaviour.

Travel Month: May 2024 (3-Night Stay)

Room: STANDARD NO VIEW

Hotel Villa Astoria@ The Mall Road has replied on Tue May 21 09:18:37 IST 2024

Dear Mr Jai Prakash Sukhwal thank you for choosing to stay at Hotel Villa Astoria and writing a wonderful review on Make my trip . It is indeed very heart-warming to know that you enjoyed your stay in all aspects. It is our goal to ensure that all our guests leave with happy memories of their stay. I hope you will recommend us to your friends & amp; relatives. Warm regards, team Hotel villa astoria

5.0

Nice place to stay

raghav c.solo

Excellent location and helpful staff. Food is good and restaurant is great with an awesome view. Place is fine.

Travel Month: May 2024

Room: STANDARD NO VIEW

Hotel Villa Astoria@ The Mall Road has replied on Sun May 12 14:47:47 IST 2024

Dear Mr Raghav Chaudhry thank you for choosing to stay at Hotel Villa Astoria and writing a wonderful review on Make my trip . It is indeed very heart-warming to know that you enjoyed your stay in all aspects. It is our goal to ensure that all our guests leave with happy memories of their stay. I hope you will recommend us to your friends & amp; relatives. Warm regards, team Hotel villa astoria