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Review Of THE MADRAS GRAND

Egmore, Chennai

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
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    4.0
    Very Good

    1036 Ratings, 454 Reviews

    excellent
    46%
    very good
    35%
    average
    12%
    poor
    4%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 4
    • 5
    • 4
    • 5
    • 5
    • 5
    • 4
    • 5

    Rating Categories

    • Location3.9
    • Cleanliness4.3
    • Value For Money4.1
    • Food4.0
    • Facilities4.0
    • Child Friendliness4.1
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    Reviews Summary

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    The property boasts friendly and courteous staff, ensuring a warm welcome and great service throughout your stay. Its cleanliness, particularly in rooms and bathrooms, has been repeatedly praised. Guests enjoy a delicious breakfast and tasty food with good variety available nearby. The location is a big plus, being close to Egmore railway station and well-connected. While the restaurant space is limited, the ambiance and cozy rooms make for a pleasant stay overall.

    Sort by:

    Positive first
    4.0

    Good Stay

    subhash g.family with 2 kids

    The stay was food enough r for the price . But the breakfast was a bit not nice

    Travel Month: Sep 2025

    Room: Premium Room Double

    THE MADRAS GRAND has replied on Wed Oct 01 03:01:40 IST 2025

    Dear Subhash, Thank you for sharing your thoughts. We're glad to hear that you found your stay satisfactory for the price. We appreciate your feedback about the breakfast and will certainly look into improving that experience for our guests. Your input is valuable to us. Kind Regards, The Madras Grand

    5.0

    Excellent Stay

    raja k.family with 1 kid

    The room was clean and spacious.. reception was great ..it was a small stay but super comfortable

    Travel Month: Sep 2025

    Room: Premium Room Double

    THE MADRAS GRAND has replied on Sun Sep 28 11:39:06 IST 2025

    Dear Raja, Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent stay with us and found the room clean and spacious. It's great to know that our reception team made a positive impression as well. We look forward to welcoming you back to THE MADRAS GRAND in the future! Kind Regards, The Madras Grand

    5.0

    Excellent Stay

    kaushal a.group

    It was excellent stay. We got an upgrade from rooms to apartment which added more stars to the overall stay. Staff was polite, place was clean and well maintained. Would recommend this for sure. Thanks.

    Travel Month: Sep 2025

    Room: Premium Room Double

    THE MADRAS GRAND has replied on Sat Sep 27 06:52:57 IST 2025

    Dear Kaushal, Thank you for sharing your wonderful experience! We're delighted to hear that you enjoyed your upgrade and found our staff polite and the premises well-maintained. Your recommendation means a lot to us. Looking forward to welcoming you back soon at THE MADRAS GRAND! Kind Regards, The Madras Grand

    5.0

    Excellent Stay

    balakrishna j.group

    The staff were wonderful. We had a problem with our car and they let us park the car in the Car park even after we checked out. When we finally left, they wished us a safe journey. Simply beautiful

    Travel Month: Sep 2025

    Room: Premium Room Double|Premium Room Quad

    THE MADRAS GRAND has replied on Sun Sep 21 03:26:00 IST 2025

    Dear Balakrishna, Thank you for sharing your wonderful experience! We're thrilled to hear that our staff made your stay memorable and were able to assist you with your car situation. Your kind words mean a lot to us, and we hope to welcome you back to THE MADRAS GRAND soon! Safe travels! Kind Regards, The Madras Grand

    5.0

    Good rooms. Charges for early check-in

    suraj b.business

    The rooms are clean and good. The location is central. Hotel check-in time is 2 PM. The hotel doesn't allow early check-in. Extra charges are levied for early check-in.

    Travel Month: Aug 2025

    Room: Premium Room Double

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    THE MADRAS GRAND has replied on Tue Sep 16 14:27:08 IST 2025

    Dear Suraj, Thank you for your positive feedback! We're delighted to hear that you enjoyed the clean rooms and our central location. We understand the concern regarding early check-in charges and appreciate your understanding of our policies. Your insights are valuable to us, and we hope to welcome you back to THE MADRAS GRAND soon! Kind Regards, The Madras Grand

    5.0

    Excellent Stay

    pranabjyoti h.

    The hotel’s interior ambience is excellent, and above all, the food is delicious and reasonably priced.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: The MG Suite

    THE MADRAS GRAND has replied on Mon Sep 15 02:49:52 IST 2025

    Dear Pranabjyoti, Thank you for your wonderful feedback! We're thrilled to hear you enjoyed the ambience and found the food to be both delicious and reasonably priced. Your kind words motivate us to keep providing a great experience at THE MADRAS GRAND. We look forward to welcoming you back! Kind Regards, The Madras Grand

    5.0

    Excellent Stay

    kavitha s.family with 1 kid

    The rooms were very clean and tidy.the room service was also good.the food was very delicious.hospitality was also good

    Travel Month: Aug 2025

    Room: Premium Room Quad

    THE MADRAS GRAND has replied on Wed Sep 03 03:38:02 IST 2025

    Dear Kavitha, Thank you for sharing your wonderful experience! We're delighted to hear that you found the rooms clean and tidy, enjoyed the delicious food, and appreciated our hospitality. Your positive feedback motivates us to keep providing great service at THE MADRAS GRAND. We look forward to welcoming you back soon! Kind Regards, The Madras Grand

    5.0

    Excellent Stay

    mohammed m.couple

    we had stayed for 4 nights and the overall experience was very nice... everything upto mark

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Premium Room Double

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    THE MADRAS GRAND has replied on Wed Sep 03 19:16:47 IST 2025

    Dear Mohammed, Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed your 4-night stay and found everything to your satisfaction. We hope to welcome you back to THE MADRAS GRAND soon! Kind Regards, The Madras Grand

    2.0

    Poor Stay

    priyanka l.business

    One of the worst locations for stay.. I got my food bill after multiple Watsapp texts and wrong bills.. will never book again

    Travel Month: Aug 2025

    Room: Premium Room Double

    THE MADRAS GRAND has replied on Mon Sep 01 11:27:02 IST 2025

    Dear Priyanka, Thank you for sharing your feedback. We're truly sorry to hear about your experience and the issues you faced with the food billing process. Your concerns are important to us, and we will work on improving our communication and service. We hope you might consider giving us another chance in the future. Kind Regards, The Madras Grand

    4.0

    Good Stay

    mohammed f.family with 1 kid

    Food taste and quantity was good. Location excellent. Facilities given was good.

    Travel Month: Aug 2025

    Room: Premium Room Double

    THE MADRAS GRAND has replied on Sun Aug 31 02:47:14 IST 2025

    Dear Mohammed, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay, the food, and the facilities. It's great to know our location worked well for you. We hope to welcome you back to THE MADRAS GRAND soon! Kind Regards, The Madras Grand

    1.0

    Terrible Stay

    sukanya d.

    Sorry my bad, rating is 4

    Travel Month: Aug 2025

    Room: Premium Room Double

    THE MADRAS GRAND

    Dear Sukanya, We were deeply saddened to hear about your recent experience with us at The Madras Grand. Please accept our heartfelt apologies for any inconvenience caused. Your feedback is very important to us, and we want you to know that we are taking immediate action to address the concerns you’ve raised. We are committed to ensuring your next visit is nothing short of perfect, and we truly hope to have the opportunity to welcome you back soon. Kind regards, The Madras Grand

    5.0

    Great Stay and good service

    vinil p.family

    Great stay and good service. Very Clean place and the breakfast is also good.

    Travel Month: Aug 2025

    Room: Premium Room Double

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    THE MADRAS GRAND has replied on Fri Aug 22 15:19:03 IST 2025

    Dear Vinil, Thank you for your wonderful feedback! We're thrilled to hear that you had a great stay and enjoyed our service, cleanliness, and breakfast. We look forward to welcoming you back to THE MADRAS GRAND soon! Kind Regards, The Madras Grand

    5.0

    Excellent Stay

    yogesh s.business

    Rooms are neat and clean. Ambience also excellent. Good quality food. Only location looks little congested but still approachable.

    Travel Month: Aug 2025

    Room: Premium Twin Room

    THE MADRAS GRAND has replied on Thu Aug 21 03:58:51 IST 2025

    Dear Yogesh, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at THE MADRAS GRAND. It's great to know you appreciated the cleanliness, ambiance, and food quality. We understand that the location might feel a bit congested, but we’re glad you found it approachable. We look forward to welcoming you back in the future! Kind Regards, The Madras Grand

    4.0

    Good stay

    sana f.family with 1 kid

    Central location and clean hotel. The hotel restaurant food was pretty good

    Travel Month: Aug 2025

    Room: Premium Room Double

    THE MADRAS GRAND has replied on Mon Aug 11 16:22:47 IST 2025

    Dear Sana, Thank you for your kind words! We're glad to hear you enjoyed your stay at The Madras Grand and appreciated our central location and the quality of the restaurant food. We hope to welcome you back soon! Kind Regards, The Madras Grand

    2.0

    Poor Stay

    raghavendra.business

    no value for money. hotel very congested. it is in centre of the city but area not good. not much space for parkin

    Travel Month: Aug 2025

    Room: Premium Room Double

    THE MADRAS GRAND has replied on Tue Aug 12 15:57:23 IST 2025

    Dear Raghavendra, Thank you for sharing your feedback. We're truly sorry to hear that your stay did not meet your expectations. Your comments regarding the congestion and parking limitations are important to us, and we'll certainly look into these aspects. We appreciate your insights as they help us improve our services. Please reach out if you'd like to discuss this further. Kind Regards, The Madras Grand

    5.0

    Nice

    goldy p.

    Vinod was extremely good and friendly, services were also too good, locality was good too

    Travel Month: Aug 2025

    Room: Premium Room Double

    THE MADRAS GRAND has replied on Wed Aug 06 10:57:08 IST 2025

    Dear Goldy, Thank you for your kind words! We're thrilled to hear that Vinod provided you with friendly service and that you enjoyed the locality. We appreciate your feedback and hope to welcome you back to THE MADRAS GRAND soon! Kind Regards, The Madras Grand

    5.0

    Excellent Stay

    soma b.family

    Very pleasant stay.Good breakfast served.Staff excellent behaviour.Want to stay again, whenever I will be in Chennai Very pleasant stay.Good breakfast served.Staff excellent behaviour.Want to stay again, whenever I will be in Chennai.

    Travel Month: Jun 2025 (5-Night Stay)

    Room: Premium Room Double

    THE MADRAS GRAND has replied on Fri Aug 01 20:09:00 IST 2025

    Dear Soma, Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed your stay at THE MADRAS GRAND, especially the breakfast and the service from our staff. We can't wait to welcome you back on your next visit to Chennai! Kind Regards, The Madras Grand

    5.0

    Excellent Stay

    sajeevan k.

    all good enjoyed the stay overall.

    Travel Month: Jul 2025

    Room: Premium Twin Room

    THE MADRAS GRAND

    Dear Sajeevan, It was a pleasure having you at The Madras Grand! Thank you for your wonderful feedback. We are so happy to know that you enjoyed your experience with us. From our facilities to our dedicated team, we strive to create a welcoming environment for all our guests, and your positive review affirms that we’re achieving that goal. We can’t wait to host you again and make your next visit even more special. Best regards, The Madras Grand

    2.0

    Poor Stay

    sasmit p.business

    The rate charged is not at all in line with property quality, it's a normal 2 star property with small rooms, bedbugs , congested bathrooms. Location is not easy to reach, surrounded by crowded small commercials The rate charged is not at all in line with property quality, it's a normal 2 star property with small rooms, bedbugs , congested bathrooms. Location is not easy to reach, surrounded by crowded small commercials.

    Travel Month: Jul 2025

    Room: Premium Twin Room

    THE MADRAS GRAND has replied on Mon Jul 14 02:33:55 IST 2025

    Dear Sasmit, Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations and that you faced issues with the property quality and location. We take concerns like yours seriously and will ensure that this is addressed with our team. Your comments are valuable as we strive to improve our services. Kind Regards, The Madras Grand

    5.0

    Excellent Stay

    babu v.

    Excellent hotel to stay good clean room and nice breakfast and easy access

    Travel Month: Jul 2025

    Room: Premium Room Double

    THE MADRAS GRAND

    Dear Babu, Thank you for your wonderful feedback! We're delighted to hear that you had an excellent stay at THE MADRAS GRAND. It's great to know that you appreciated the clean rooms, breakfast, and accessibility. We look forward to welcoming you back! Kind Regards, The Madras Grand

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