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Review Of De Castle Inn

Mugalivakkam, Chennai

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    155 Ratings, 93 Reviews

    excellent
    26%
    very good
    28%
    average
    21%
    poor
    13%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 4
    • 4
    • 4
    • 5
    • 2
    • 5
    • 5

    Rating Categories

    • Location3.3
    • Cleanliness3.8
    • Room3.6
    • Value For Money3.6
    • Food3.5
    • Security3.5
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The property offers clean and cozy spaces with good food and helpful staff, making it convenient for short stays. Guests appreciate the location's accessibility to restaurants and banks. However, many note issues with room size, maintenance, and occasional WiFi problems. While some enjoyed the hospitality and quiet ambiance, others had concerns about cleanliness and food quality. Overall, the experience seems varied.

    Sort by:

    Positive first
    4.0

    Excellent to stay in business trip

    navneet n.business

    Good stay, good food and good ambiance. Staffs are corporative and service level is good.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Deluxe|Executive Room with Breakfast and Dinner

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    nilavarasi r.family

    The place was clean, comfortable and maintained and the location is convenient and peaceful for relaxation

    Travel Month: Aug 2025

    Room: Deluxe

    5.0

    Excellent Stay

    gomathi n.

    Nice stay

    Travel Month: Jul 2025

    Room: Deluxe

    1.0

    worst experience

    ashok k.business

    I stayed at the hotel yesterday, and I must share my honest feedback. The experience was quite disappointing, as the property was completely different from what was shown in the pictures. The location is extremely inconvenient and difficult to reach. Regarding the rooms, they were substandard—far below expectations—and certainly not worth the price paid. There were no proper food facilities, despite the booking including breakfast. The quality of the food provided was unacceptable; it was not fit for consumption. In my opinion, the room quality was not worth more than ₹1,000, I hope this feedback is helpful in making more informed choices going forward.

    Travel Month: Jun 2025

    Room: Deluxe

    2.0

    Poor Stay

    venkataraman k.solo

    Poorly maintained property. Booked stay for 2 nights. Had to vacate the hotel next morning itself. Stinking .

    Travel Month: Jun 2025

    Room: Deluxe

    3.0

    Average Stay

    parthiban.

    I'm unhappy with the bus service... There was water leakage inside the bus during the Banglore to Chennai trip yesterday when it rained...

    Travel Month: May 2025

    Room: Standard Single

    3.0

    WiFi is not good

    murali k.solo

    WiFi is not working as expected and they keep WiFi for show purpose.

    Travel Month: Apr 2025

    Room: Standard Single

    4.0

    Good option to avoid couple hotels to spend a peaceful night

    harshad t.solo

    Overall stay was 8 out of 10. Good staffs, good service, affordable price, accessible location and can get everything in fingertips. They do allow outside food although they have their own food service. If i talk about cons. room was very small. Also the room light was shutting ON/OFF automatically after every 5 ~10 minutes.

    Travel Month: Apr 2025

    Room: Standard Single

    4.0

    Hotel

    annamalai.loyalty-iconbusiness

    Nice and small hotel. It is located in porur and has all the necessary amenities. I recommend this hotel for short stays.

    Travel Month: Feb 2025

    Room: Executive Deluxe

    5.0

    Perfect stay

    chitra.loyalty-iconcouple

    Excellent stay, staff were so good, Good hospitality , Good Food and also they have more variety, immediate response from staff

    Travel Month: Nov 2024

    Room: Deluxe

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    • user photos
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    4.0

    Good Stay

    gajanan p.loyalty-icon

    The size of the room was about 70 sqft. Which is not good enough. Needed immediate repairs to the bed as it is damaged by the insect. Other all facilities are good enough. Washroom was clean enough.

    Travel Month: Nov 2024

    Room: Standard Single

    4.0

    Good Stay

    swarup r.loyalty-iconsolo

    The overall experience & the behaviour of the staff is good. Beds and mattresses need to be changed for better comfort

    Travel Month: Oct 2024

    Room: Standard Single

    4.0

    Good Stay

    santhosh s.

    Very beautiful hotel, had a lovely stay. Breakfast was good. Rooms were comfortable, staff was very helpful. Staff helped us get through the check in and check out process very smoothly.

    Travel Month: Oct 2024 (3-Night Stay)

    Room: Standard Single

    3.0

    Verpriced hotel for what amenities they provided

    venkata a.loyalty-iconbusiness

    The location is in residential area, and the ac condition is also very poor and the room allocated to me, tv was also not working. The dining area is too hot as it is open overall it is average and highly priced

    Travel Month: Sep 2024

    Room: Standard Single

    • user photos
    • user photos
    • user photos
    5.0

    Mind relaxing place

    sahitha r.couple

    The place was neat and clean. Good place for relaxation. Would prefer for relaxing and taking good sleep.

    Travel Month: Jul 2024

    Room: Deluxe

    • user photos
    • user photos
    4.0

    awesome

    mohammad.solo

    I don't know why so many negative reviews, it's indeed very good, I reached in the night,so thought it was a deserted area ,but no it is well connected to transport ,food is available and room is just cozy ,bed comfortable, AC , hot & cold water no water problem they will provide us towels dental kit, water bottles (free) and no disturbance from staff, always trying to help ☺️, I felt so comfortable at this stay, so nice staff , only problem was TV signals not coming, restaurant food is also good I had to extend for 1hr extra as my flight delayed and they even agreed for it such a cooperative staff Really enjoyed my stay

    Travel Month: Jul 2024

    Room: Deluxe

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    • user photos
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    2.0

    Poor Stay

    nitin s.

    Room size was too small. Images not captured.

    Travel Month: May 2024

    Room: Standard Single

    4.0

    Good service with decent facilities

    jency a.family

    I had a pleasant stay at your hotel, with commendable service from the staff. However, the wi-fi in my room was slow and unreliable, hindering my work. Additionally, the water quality was not good. Despite these issues, the overall cleanliness was good. I suggest improving the wi-fi connection. Thank you for the comfortable stay; i look forward to potential improvements in the future.

    Travel Month: Feb 2024 (4-Night Stay)

    Room: Deluxe

    4.0

    Good Stay

    kaviraj r.

    It was good, room was clean, but floor was little wet, others are good, decent hotel in dis budget, but parking not available like we have park outside

    Travel Month: Jan 2024

    Room: Deluxe

    2.0

    Very poor

    pankaj k.loyalty-iconfamily

    Not worth money. Rooms were very small and not clean. I had to get room changed at 1 am in the night as smell was unbearable

    Travel Month: Jan 2024

    Room: Executive Deluxe

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