I booked a one-night stay at The Leela Kovalam to celebrate my mother’s birthday, and it turned out to be one of the most heartwarming experiences we’ve had in our own city.
From the moment we arrived, we were touched by the hospitality that Leela is known for—many of the staff having come from the old ITDC days, bringing with them a legacy of genuine care and attention. Every staff member we interacted with treated us with warmth, respect, and thoughtfulness.
I had reserved a Premium Sea View Room, and considering my mom’s age, the team proactively arranged a senior citizen–friendly room, which made her stay much more comfortable. The view from the cliff overlooking the Arabian Sea was breathtaking, and the property itself—with its expansive 65 acres, lush surroundings, and organic farm—was a treat to explore.
To our delight, the staff went out of their way to celebrate my mother’s birthday. Without me even requesting it, they organized a small celebration and even surprised her with a thoughtful birthday gift. The food, across every meal, was absolutely scrumptious, blending tradition with finesse.
The room reflected Kerala’s traditional charm and was very well maintained. Even their taxi driver impressed us—he was polite, well-informed, and shared interesting tidbits about the property’s history and ITDC heritage, making the short rides memorable.
Overall, The Leela Kovalam stood out not just for its world-class location and facilities, but for the unmatched warmth of its people. This experience made my mother’s birthday truly special, and for that, I’ll always be grateful. Highly recommended for anyone seeking luxury with a personal touch.
The Leela Kovalam, A Raviz Hotel has replied on Sun Sep 14 14:12:19 IST 2025
Dear Sumithra,
Thank you for choosing The Leela Kovalam, A Raviz Hotel to celebrate such a special occasion. We are truly touched by your kind words and delighted to know your mother’s birthday celebration was made memorable by our team’s efforts. It is wonderful that you enjoyed the heritage of our property, the breathtaking sea views, the thoughtfully arranged room, and the warmth of our associates.
Your appreciation for our hospitality, cuisine, and personal touches is deeply encouraging and motivates us to continue creating such heartfelt experiences. We look forward to welcoming you and your family back soon for many more cherished moments.
Warm regards,
Ayyappan Nallaperumal
General Manager